Question about LG 42PC1DV 42 in. EDTV-Ready Plasma Television

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Our Lg plasma tv keeps freezing on channel nine. very annoying. we do not have a freeze screen function that could of been turned on. This has been happening for 8 months now. Can you advise me, please, Thanks Cherie

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  • cows05 Sep 16, 2010

    Hi. I rang Lg and they have told me that there is a manufactures problem with our model plasma/serial number. They never sent us a recall...... They are sending a technican out free of charge to do a software update. Thanks Cherie

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  • LG Master
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The control processor is malfunctioning, most likely because it's overheating.
Open the back of the tv and clean it thoroughly- be especially insistent on the processor coolers and the air vents.

Posted on Sep 15, 2010

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Sounds like the problem is with channel 9. Is it an HD channel? Are you using cable, satelite or an antenna?

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Some LG plasma TV is experiencing display freezing problem like yours is is called "frozen transmissions". It will require a software upgrades to stop the issues with "frozen transmission". You can register for the free, in-home software update on www.lghdtv.com.*/softwareupdate (the * is your country...ex. Australia=au, Philippines=ph....etc) or call LG's customer service center.

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The 42PC1DV has a freeze screen function. Looks like you may have accidently switched it on .....check your tv manual on how to switch it off.

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for what tv, they are available by ure manufacture which should be free on ure next service, or if its an lg its a common fault channel nine freezes up and lg will send a local repairer out to do it at no charge

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If you mean the picture froze or formed fuzzy pixelated picture and crackling, this will be due to a poor aerial signal to the tv, but if you mean the screen rolls with pink/white patchwork type squares and shows the picture in the background, all be it fuzzy, then that's the same fault as I am getting and have had to report the fault to LG as I am on my second TV. If it is the problem mentioned in the first sentence, it is happening to our friends in OS and they have been told by specialist aerial fitters, the signal is too weak for the tv.

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