Question about Brother Sewing Machines

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I have a brother galaxie 2000 embroidery machine. The screen stopped working so we replaced it but it still will not work when touched. It will change screens and instructions will come up but will not work to touch. I think it might need recalibration as it might have 'moved'. can anyone help. We know the screen works as we put a working new one in. I can get to the numbers screen but it won't work to touch. Hope this makes sense!!!

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  • kwhyler Sep 15, 2010

    Hi,
    ok the screen is working but the touch pad is not. I have checked all the connections and everything seems in place, but the new screen/touch pad is definately working as has been tested on another machine!
    Still need help please or any ideas.

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The touch screen communicates with the main board, and if the touch screen doesn't respond, it could be a main board fault, which would probably require servicing.
You can get a manual at Brother's site here:
http://www.brother-usa.com/manuals/
It should explain the calibration process, which hopefully will help you.
Good luck, and hope this helps.

Posted on Sep 15, 2010

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Hi,
Actually screen and touch pad are different. Touch pad is located on the screen...your touch may be not working or there could be loose connection..
Hope this has helped you... Thanks

Posted on Sep 15, 2010

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