Problem with datalogic magellan 1000i barcode reader
I recently bought a datalogic magellan 1000i barcode reader and when i connected on my com1 port the reader switched on but when i tried it in word to read a barcode from a packet of cigarettes it didn't work.Although it does this noise (beep) when it reads the code but it doesn't bring me the code on my screen!!Any solutions??I would be greatful!!
Re: problem with datalogic magellan 1000i barcode reader
the cable is USB?
if you have usb cable, you read the manual paper "default".
if you have cable rs232 you must install on a PC emulator "softwedge". Open icons and set a comm.
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Does it work on other POS machine? That is to verify any hardware issue with the scanner. If it works, does other scanner works on this POS machine? Sometimes unplug and replug some USB cable in or some of the cable in between the POS and scanner will make it work. If those do not work, try to check the server for POS connection and see whether they can see that POS system. Use your store control application to reset that POS machine before you refresh the software or operating system on that.
If the error code means "vertical laser error" you could check for the flat connector of the vertical laser module. Here I send to you an image to explain it. IF all is ok. you could try with another vertical laser board and replace it
You could use a ps2 splitter cable to connect both the barcode scanner and the keyboard to the pc.
You would also have to use the correct scanner codes to ensure that the scanner is configured properly.
Alternatively, you could try connecting the scanner with only the ps2 to usb and miss out the extension cable to determine if that is the problem.
If the scanner is a ps2 wedge scanner, it will need reprogrammed with the correct scanner codes for usb.
If you are using magellan 1000i with no button, then it must be your scanner broken. But If you use a button trigger try to push it a while. The Button is on top of the scanner,with a white / light green color.