Question about Televison & Video

2 Answers

My Samsung htz310 home cinema kit keeps coming up 'Protect' and then turns off when i play CDS (both copied and normal), any ideas? cheers

Posted by on

  • bigpurns Jan 11, 2009

    My samsung htz310 keeps saying protect when im on my ps3. Ive got it hook up to the ps with an optical cable but just for the sound. I would be very greatful if someone could help as its a pain in the ***!!!!!!! many thanks.

  • klasern Apr 08, 2009

    Same thing, but i have noticed fluctuations in the sound to varies speakers lately. Sometimes the sound suddenly dissapeared from one speaker, the next minute, it's back. But now every time i turn it on, it says: "Protect" and turns off. I googled for answers, and got a tip about unplugging one speaker-wire at a time to see wich one that might cause the interference, but even as i unplugged ALL wires, it still read "Protect" and switched off. I fear i will have to send in for repears wich means a costly month without proper sound:(



2 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Just kinda fixed one of these, well more of a bodge but it works !!
the protect error is to do with the main AMP board (the board the speakers connects too)
to FIX it, on the ribbon cut pins 4 and 5 which disables the checking ! It may due long term damage and break summit else, but hey its broke anyhows !!! even if its just to get the system running again to get settings off it !!!

Posted on Sep 08, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

"on the ribbon cut pins 4 and 5 which disables the checking"
where is this ribbon and pins located? thanks.

Posted on Jul 26, 2010


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

My samsung home cinema htz310 does not start it indicates PROTECT When power is switched off and disconected from ac for one day ,it will turn on and play normally Help please

There are a couple of possibilities for this problem. First that it is overheating. Check that it is well ventilated and not too enclosed. Don't leave papers on top of the device for example. Secondly you could have got a wringing problem, perhaps on the speakers. Shorts, bad connection or wrong type speakers even. Lastly a fault of some kind.

Jun 02, 2016 | Samsung Audio Players & Recorders

1 Answer

When I turn on the unit I get a symbol that is a circle with a diagonal line through it and then the unit turns off. Any ideas? (Samsung HT XQ100 Home Cinema)

Your fan is bad.

The system is intelligent. It knows it will overheat without a fan. It also knows there is a problem with the fan, so it throws its self into self-protect mode to keep from overheating.

Have a tech check your fan.


Nov 17, 2010 | Samsung HT-XQ100 Theater System

1 Answer

I have a samsung home cinema ht-tz212 keep saying protect and not working

its most likely over heated. Try removing the plug and moving it away from the tv and any heated areas for atleast a day, then try turning it on and it should work..
If it only goes into protect when you put a dvd in then change the regional code.

Feb 26, 2010 | Samsung Audio Players & Recorders

1 Answer

Samsung hiome cinema protect error message

you need to change 5q tranzistor.if you dont have short circuit on pin 9 to ground on flat who comes from amplifier

Aug 04, 2009 | Samsung HT-X20 Home Cinema 600W Theater...

1 Answer

Disc Unknown keeps coming up on the screen

check the dust content on in the m,achine then check your settings to make sure its adjust accordingly

Mar 30, 2009 | Samsung HT-DM550 System

1 Answer

Home cinema sony dav f200 error cde c:13:71

ive got a sony dav f200 home cinema system,it lets me play music cds but trying to play dvds(not copied or american) it comes up with and error code c:13:71. what does it mean?

Mar 14, 2009 | Sony Televison & Video

1 Answer

Hooking samsung htz310 into insignia 52 inch flat screen

From what i learnt you learnt to connect tv to system with hdmi and a  optical lead..

Jan 20, 2009 | Samsung HT-Z310T Theater System

1 Answer

Wireless speakers

Google "Samsung SWA-4000" The HTz310 is wireless "ready" only. You'll need to purchase this unit for about $100 to make your (Rears only) wireless.

Dec 07, 2008 | Samsung HT-Z310T Theater System

2 Answers

SAMSUNG HT-TZ212 home cinema kit comes up with protect

Protect mode will kicking whenever a fault is detected.

Causes that can start protect mode are:

Electrostatic harges on internal circuits.
Leave the unit unplugged for power for one hour or so, this will allow discharge.

Bad speaker wiring.
Check speaker wiring, try unplugging and plugging back, or start after removing one speaker at the time.

Internal fault.
Internal fault is the natural cause for protect mode. If all the above did not work, then the problem is a blown component or an internal fault. In this case the unit must be taken apart , tested and repaired by an experienced person.
If the unit is less than one year old, or if you want to get service, call Sony at the phone number listed on the product documentation.


Nov 14, 2008 | Samsung 500w Rrss Rear Reflecting Surround...

1 Answer

Getting audio from LG TV to play through Samsung Home Cinema System

Getting audio from LG TV to play through Samsung Home Cinema System

May 20, 2008 | Audio Players & Recorders

Not finding what you are looking for?
Televison & Video Logo

Related Topics:

1,243 people viewed this question

Ask a Question

Usually answered in minutes!

Top Televison & Video Experts

The Knight
The Knight

Level 3 Expert

75276 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Cindy Wells

Level 3 Expert

5379 Answers

Are you a Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides