Question about Western Digital 320GB MyBook External USB 2.0 Hard Drive

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Hi I dropped my Western Digital external hard drive, the disk spins but restarts never shows up on the computer. If it is the controller, how would I get it replaced or is there another way to pinpoint the problem? Thank you in advance!

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Remove the outer cover and try to connect hard drive directly to your desktop PC (if sata drive very easy to do that) and confirm the working of the HDD. If it is working you are lucky, change the controller else HDD fault

Posted on Sep 15, 2010

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Any suggestions?

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