Question about Microsoft Xbox 360 Console

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It will not let me access xbox live. the problem occurs when it trys to connect from network to internet. ive done all the diagnostics and still nothing. help!!!

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  • Matt Sep 15, 2010

    Do you have your xbox modded?

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  • 124 Answers

Try to reset your router

Posted on Sep 16, 2010

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My son cannot access the internet on his xbox one through my Belkin router


The network settings on the Xbox One are on this page.

http://support.xbox.com/en-GB/xbox-one/networking/network-settings

You must be able to select the Access Point (Belkin Router) and put in the password.
You should be able to see the connection is live or not from the same page on the Xbox.

On some routers you also have to make special instructions to allow the Xbox to have Internet ports put through to the Xbox one.

Network ports used by Xbox LIVE

Jan 21, 2015 | Belkin Computers & Internet

Tip

Setup your Xbox to a Wireless Network


Xbox game consoles can be connected <span style="text-decoration: underline;"></span> to a router<a href="http://compnetworking.about.com/cs/routers/g/bldef_router.htm"></a> for wireless access to the Internet and Xbox Live. Follow these instructions to set up the Xbox or Xbox 360 connections to a wireless home network.<br /><br /> <ol> <li>Connect the appropriate wireless network adapter<a href="http://compnetworking.about.com/od/hardwarenetworkgear/g/bldef_adapter.htm"></a> to the console. On the Xbox, a Wi-Fi adapter that connects to the Ethernet sometimes also called a wireless network bridge must be used. Alternatively, the Xbox 360 is also designed to work with certain Wi-Fi <i>game adapters</i> that connect to a USB port.<br /><br /></li> <li>Turn on the console and navigate to the wireless settings screen. On the Xbox, the menu path is "Settings -&gt; Network Settings -&gt; Advanced -&gt; Wireless -&gt; Settings" On the Xbox 360, the menu path is "System -&gt; Network Settings -&gt; Edit Settings."<br /><br /></li> <li>Set the SSID (network name) on the Xbox to match that of the wireless router. If your wireless router has enabled SSID broadcast, the SSID name should appear pre-selected on the Xbox display. Otherwise, select the "Specify Unlisted Network" option and enter the SSID there.<br /><br /></li> <li>Specify "Infrastructure" as the Network Mode. (Infrastructure is the mode used by wireless routers.)<br /><br /></li> <li>Set the Security Type to match that of the wireless router. If your router uses WPA encryption and the type of adapter connected to the Xbox does not support WPA, you will need to change your router settings to use WEP encryption instead. Note that the standard MS Xbox Adapter supports WPA while the standard Microsoft Xbox Wireless Adapter (MN-740) only supports WEP.<br /></li> <li>Save your settings and verify the network is functional.<br /><br /> On the Xbox, the Wireless Status screen displays whether a connection has successfully been made with the wireless router, and the Connect Status screen displays whether a connection has successfully been made through the Internet to Xbox Live.<br /><br /> On the Xbox 360, use the "Test Xbox Live Connection" option instead.</li></ol> Tips: <ol> <li>Even when your wireless connection between the Xbox and the router is working perfectly, you may still experience difficulty connecting to Xbox Live. These issues can be caused by the quality of your Internet connection or the firewall and Network Address Translation (NAT) settings of your wireless router. Additional troubleshooting may be required in these areas to achieve reliable Xbox Live connections.</li></ol><span style="font-weight: bold;">Troubleshooting</span><br /><br /> The built-in diagnostic of the Xbox can help with any falure.Navigate to the <i>System</i> area of the Xbox Dashboard, select the <i>Network Settings</i> menu option, then select <i>Test Xbox Live Connection</i> to run the test at any time. If the Xbox 360 built-in network diagnostic fails with the following message: <br /> <ul><i>Technical configuration error. Please contact Xbox Customer Support.</i></ul> This indicates a network issue requiring further investigation. The Xbox 360 network diagnostic contains the following tests run in the order listed below. Steps for troubleshooting Xbox 360 connectivity issues depend on which test reports the failure. <br />If you have an original Xbox 360 console, you need to attach an Xbox 360 Wireless Networking Adapter before you can connect your console to a wireless network.<br /> <b>Note</b> You can use an Xbox 360 Wireless Networking Adapter with the Xbox 360 S console. If your wireless router is not near your console, you may get a better wireless signal by using a wireless networking adapter. When you connect an Xbox 360 Wireless Networking Adapter to an Xbox 360 S console, the console will automatically use the wireless adapter instead of the built-in Wi-Fi.<br /> If you have an original Xbox 360 console, you need to attach an Xbox 360 Wireless Networking Adapter before you can connect your console to a wireless network.<br /><br /> Step 1: Attach an Xbox 360 Wireless Networking Adapter to the back of your Xbox 360 console.<br /> Step 2: If a network cable is plugged into the back of your console, unplug it. Step 3: Check the light on the Xbox 360 Wireless Networking Adapter.<br /> If you're using the black adapter with two antennas:<br /> <ul> <li><b>No light:</b> The adapter is not receiving power. Unplug the USB connector, and plug it in again. Still no light? Try plugging the adapter into a USB port on the front of the console.</li> <li><b>Green:</b> The adapter is connected to a wireless router, gateway, or access point.</li> <li><b>Flashing green:</b> The adapter is attempting to connect to a wireless network.</li> <li><b>Red:</b> The adapter is not recognized. Try plugging the adapter into a USB port on the front of your console. </li> <li><b>Flashing red:</b> There is a problem. The adapter might be experiencing a hardware failure.</li></ul><br /> Configure your wireless settings Go to <b>My Xbox,</b> and then select <b>System Settings</b>. <br />Select <b>Network Settings.<br /></b>Select <b>Configure Network</b>.<br /> <ol> <li>On the <b>Basic Settings</b> tab, select <b>Wireless Mode</b>. <br /> <b>Note</b> If Wireless Mode is still not available, there might be a problem with your hardware. <br /></li> <li>Select <b>Scan for Networks</b>. </li> <li>Select your wireless network name. <br /><br />If your wireless network is not listed, try either of the following:<br /> <ol> <li>Try improve the router signal by moving the router position.If you are not broadcasting your wireless network name, select <b>Specify Unlisted Network</b>, and enter your wireless network name and security type. </li></ol></li><br /> <li>Enter your wireless network password, and then select <b>Done</b>.</li> <li>Press the <b>B</b> button on your controller, and then select <b>Test Xbox LIVE Connection</b>. If you successfully connect to Xbox LIVE, you'll see this screen:Choose <b>Yes</b> when you are prompted to update the console software. <br /></li></ol>

on Jan 18, 2011 | Video Game Consoles & Games

2 Answers

I try to play movies and music off flashdrive and it says i have to do a media update how do i do that ihave a new Xbox slim 250gb


The easiest way to update your console software is to connect to Xbox LIVE. To update your console by using Xbox LIVE, all you need is an Internet connection.
  1. Connect your Xbox 360 console to the Internet.
  2. On the console, go to My Xbox, and then select System Settings.
  3. Select Network Settings.
  4. Select Wired Network or the name of your wireless network, if you are prompted to do so.
  5. Select Test Xbox LIVE Connection.
  6. Select Yes if you are prompted to update the console software.

Sep 26, 2011 | Microsoft Xbox 360 Console

1 Answer

How to get an internet connection for xbox live


Hello award ward,

To get a wireless internet connection for Xbox live, you will need a high-speed Internet connection such as cable or DSL and a router, gateway, or wireless access point (WAP) that is compatible
with Xbox live. If your XBOX360 console is first generation, you will also need a Xbox 360 wireless networking adapter. If you are using a wired connection, you will need a network cable. Plug the network cable into your router and the other end into your Xbox 360. On your Xbox 360 console, navigate to "MY XBOX" and then select "system settings" Next select "Network settings" and then select "Test Xbox Live connection" Select YES when the prompt appears asking you to update your software. After you become connected, there are two choices: Free membership of Gold membership. Once you are connected, navigate back to "My XBOX" and select your avatar and then select "Join Xbox Live" If you need any more help feel free to contact me. Thank you for using Fixya

michael34

Mar 09, 2011 | Microsoft Xbox 360 Elite Console

1 Answer

My xbox 360 wont connect to xbox live and ive tried everthing


things you can do..... first start by connecting your 360 to the router and run a test through the system setting menu on your 360 dash board.... to do this go to system setting menu and select the network setting menu.... after selecting network setting there should be an option to test you`xbox live connection.... this is the first step in trouble shooting.... if your xbox connects to the network or router than the problem may be in the Internet connection.... after you have a connection between the xbox and the router... connect the router to the Internet and run the the test again... if you are connected to the network and the internet but still not to xbox live try doing a system update to update your system with xbox live.... after doing all of these steps you may have purchased and xbox that has been banned from xbox live and will not be able to join xbox live..... a more simple solution is that you may not have an xbox live account and simply need to set one up... this can be done through the xbox or you can go to www.xbox.com and set up a live account... you can also find FAQ's and trouble shooting steps there

Apr 22, 2010 | Microsoft Xbox 360 Console

1 Answer

Ive just got an xbox 360 adaptor for xbox live and the light is still on red on the back of the xbox live adaptor, how do you get it to a green light beacuse ive tried everything. many thanks cameron


You need to first set up your connection...the red light indicates there is no connection....you need to make sure your internet has a wireless network and u need to selct ur network from ur network settings in xbox360.

Mar 01, 2010 | Microsoft Wireless Network Adapter Xbox...

1 Answer

My son can't connect to x box live, it keeps asking for the wpa key, what is this and where do I get it from?


Your WPA key is simply put, the password that protects your internet. (Wi-Fi Protected Access). I'm assuming you have a wireless internet and that is how your son is connecting to Xbox Live? (Unless he is mistakenly connecting to another wireless network other than your own.)
Someone in your household should know what the WPA key is, because it was the password set to protect your internet. (Most likely done so on a PC or laptop.)
So here are my suggestions:
1. Make sure your son is connecting to the right wirless network on his Xbox. You can do this by going to Settings --> System Settings --> Network Settings --> Configure Network --> Clicking A once you get to that Menu, and then scanning for Networks. Chances are you will get a few results. In order to connect to Xbox Live, you have to chose your wireless network.
2. If no one in your household knows the WPA key, I would suggest contacting who ever set up your internet, or another option would be to connect to Xbox Live directly, using the modem cable. (You would have gotten this when you originally bought the Xbox.) This can get pretty complicated however, so I would suggest trying to figure out the WPA key.

I hope I was of some help, feel free to contact me if you're still confused.

Jan 31, 2010 | Microsoft Video Game Consoles & Games

1 Answer

Xbox live on netopia router


Okay, to connect to Xbox Live using Wireless Internet you will need this:

One Xbox Wireless connection unit, There are two types, the black and white versions. The black one is able to pick up the most diverse signals and has a higher potential for speed so I recommend that one.
You will also need, of course, a high speed internet source (modem) and a wireless router connected to the modem. When looking for wireless routers look for ones with marks claiming to be compatible with Xbox Live or a Windows OS. Those have been tested to work with Xbox.

Before trying to set up your Xbox Live, make sure your Router is set up with your computer, and set to be used as a wireless router. That's another tip all together but just follow your installation CD.

Okay so here we go!

First, Connect the wireless networking adapter to the back of your Xbox.
If you have a network cable plugged into your xbox, unplug it. Check to make sure the adapter's light is on.


Here's what the light's mean:
On the gray adapter:
No light: It's not getting enough power( try plugging it another USB slot)
Green light: It is connected to a wireless router, gateway or wireless access point.
Red light: It is not connected, and is ready for configuration.
Flashing red: There is a malfunction. (try again, if the problem persists return it for a replacement)

On the black adapter:
No light: It's not getting enough power( try plugging it another USB slot)
Green light: It is connected to a wireless router2_bing.gif, gateway or wireless access point.
Flashing green: The adapter is attempting to connect to a wireless router, gateway, or access point.
Red light: It is not connected, and is ready for configuration.
Flashing red: There is a malfunction. (try again, if the problem persists return it for a replacement)

Now the CONFIGURATION, the reason most of you are reading this:

Turn your Xbox on and go to "My Xbox"
Go to "System Settings"
Go to "Network Settings"
Go to "Configure Network"
On the basic settings tab select "Wireless mode"
Select "Scan for Networks"
Select your Wireless source.

NOTE: If your Network isn't listed you will have to manually enter it.
To do this select "Specify unlisted network"
You will need to enter your SSID
Then choose which security you used to set it up on your Computer (ie: WPA, WEP...) Then enter your security code. If there is no code then select "no security"

Your adapter should have a green light now.

Now go back to "Network Settings" and select "Test Xbox Live2_bing.gif Connection"

If it works your good to go!

If not read visit: http://support.xbox.com/support/en/us/Solutions/wizardhost.aspx?wizardid=xlcsv1

Hope this tip helps :) Tell your friends and ratings are nice. Just kidding, I just hope I helped.

Jan 10, 2010 | Netopia 2247NWG-VGx Wireless Router...

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