Question about Whirlpool Duet GHW9150P Front Load Washer

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I am getting a f11 and a door lock code .... where do i start to find problem electrical

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"F11" is a Serial Communications error between the Central Control Unit (CCU) and Motor Control Unit (MCU). The CCU is the main computer for the washer and is located directly behind the wash tub. The MCU is the Drive Motor Control board and is located in the rear of the washer adjacent to the Drive Motor on the left-hand side (facing from the rear with the back panel removed). The wiring harness can also cause the error, but it is not as common a problem.

Whirlpool is the manufacturer of both model washers and recommends the following troubleshooting advice. Remove the top panel of the washer by removing the three screws holding it in place in the rear. Once the screws are removed, the panel slides back, then off. Remove the rear panel of the washer for access to the drive motor and MCU. Now check the following:

- Check the wire harness connections between the CCU, the MCU and Drive Motor. Make sure all connections are attached and making good contact. Check for any broken wires or connector pins.
- Check the Drive Motor to see if it free spins and that the belt is still attached and not slipping. If the motor is seized, replace it. If the belt is broken or worn, replace it as well.
- Check the MCU. Connector 1 is the Serial Communications Link between the MCU and CCU. Connector 2 is the connector to the drive motor. Resistance checks across pins 1, 2, & 3 are the motor windings. Connector 3 is the power supply - 120VAC should be read across pins 1 and 2 with the door in the locked position. NOTE: The connectors are read 1, 2, and 3 from the bottom to the top with the MCU installed.
- Check the CCU. Verify connectors 7 and 11 are properly installed. Facing from the front of the washer, connector 7 is the 4th connector from the RIGHT along the front. This is MCU Power. Connector 11 is the Serial Communications link from the CCU to the MCU and is located along the left hand side of the CCU (the connectors are numbered 11 through 14 back to front).
- Check the Drive Motor. Remove the connector and perform resistance checks on the motor connector pins. Readings across pins 1 to 2, 2 to 3 and 1 to 3 should read 6 ohms.

In most cases this is an indication of a failed CCU. This is an easy repair that the average do-it-yourselfer can accomplish on their own. If the washer is still under a warranty, parts and labor would be covered. With no warranty, a replacement parts will vary in price depending on where you get them. There are several good websites available that you can order parts on line and have shipped directly to you.


NOTE: Remove all the connectors from the CCU ONE AT A TIME and reconnect to see if the error code goes away BEFORE you decide to purchase a new one. It is not common, but sometimes a flaky connection can generate error codes.

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Posted on Sep 29, 2010

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1 Answer

What does F11 error message stand for on my Whirlpool awo 9565 washing machine?


The F11 fault code indicates a serial communication error between the Machine Control board and the Motor Control board. This can be caused by several different problems.

A failed Machine Control board could be failing to provide the Motor Control board with proper voltage. If this is causing the F11 code, then the Machine Control board would need to be replaced.

The Machine Control board could also be failing to supply proper voltage to the door lock assembly. The Machine Control board would need to be replaced for this failure as well.

Voltage flows from the Machine Control board to the Door Lock Assembly. The Door Lock then energizes and closes the Door Lock MAIN Switch. Voltage flows out of the Door Lock Main Switch to the Motor Control board. So if you have power into the Door Lock Assembly but not out of the Main Door Lock Switch, it will give you an F11. If so, you will need to replace the Door Lock Assembly.

You could have a bad Motor Control board that is causing this failure. A bad wiring connection between the Motor Control board and the Machine Control board could also cause this fault code. A bad wiring connection between the Motor Control board and the drive motor is also a possible failure. A failed drive motor could also cause the F11.

With so many possible causes for this failure, I recommend calling a service technician to diagnose and repair the problem in your washer. If you are able to unplug the washer and check the wiring connections, you may be able to find a loose wire harness connection that is causing the problem. Much of the diagnosis for the potential problems noted above requires live voltage checks. I do not recommend conducting these types of checks yourself. Unless you want to take a chance and replace the Machine Control board and the Door Lock Assembly,

Aug 15, 2014 | Whirlpool Washing Machines

1 Answer

F11 GHW9150PW1


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I had same error code F11 and DL.....I sprayed the door lock (inside) with WD40......so far works OK

I had the same F11/DL problem. I tighten the two screws on the door latch and it's working great for now

Just some part numbers to help if you need to order parts. For the GHW9200LWO Washer (Sanitary Cycle Model)- the part number for the CCU (Microcomputer or main computer) is 8181924. The part number for the Motor Control Unit (MCU) is 8182706. I did a search for the part numbers and found the CCU for $79.90 shipping included - the same part from Whirlpool was $190 plus with shipping included. I put the CCU on and my washer works perfectly again. Hope this helps someone since I had such a hard time finding out the correct part numbers. Whirlpool first sent me the MCU even though I specifically told them it was not that part but the CCU.

DL is a door lock error. This is usually an indication of a bad door latch. F11 is a serial communications error from the Central Control Unit CCU (which is your main computer). If the door latch is defective it could be generating the communications error code as well. A defective CCU can also give the same symptoms, though. Before replacing any parts, however, double check all you connections to make sure you don't have any loose wires. The least expensive of the two possible solutions would be to replace the door latch (about $50). The CCU can run between $150 and $250. Hope this leads you in the right direction.

I wanna thank all of you for your input. I had the "DL F-11" code also. My washer would run 12 minutes and then stop with the annoying beep and error codes. After learning that the "DL" was the door lock, I decided to order the part online for 50 bucks. After I placed the order I decided to take this $50 thing apart and give it a look-see. (Boys like to tear things apart!)
There is a solenoid inside that actuates the lock. My finding was that there was some hardened goo that seeped out of the solenoid. It didn't look good! I believe this to have caused an electrical imbalance that the computer didn't like, thus sending it into error mode.
Removal and installation was a snap. First I took the top off, 2 or 3 screws behind, slide away from you an inch or so & lift up. Then to make room for my arm to get to the door-lock, I pushed the drum all the way back and held it in place by wedging a shoe in the front end. Then I pushed the drum to the side, opposite the door-lock, and wedged it with another shoe. This gave me plenty of room to reach the door-lock. Unplug the three connectors and remove the three screws from the front side of the door-lock. (Inside door at 2:00.)
Reverse order for the install!
Thanks again for your posts which led me in the right direction!

Jun 12, 2010 | Whirlpool GHW9150 Duet Washer

2 Answers

What do the codes : F, F11, and Fdl mean when flashing on my whirlpool front load washer?


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I had same error code F11 and DL.....I sprayed the door lock (inside) with WD40......so far works OK

I had the same F11/DL problem. I tighten the two screws on the door latch and it's working great. for now

Just some part numbers to help if you need to order parts. For the GHW9200LWO Washer (Sanitary Cycle Model)- the part number for the CCU (Microcomputer or main computer) is 8181924. The part number for the Motor Control Unit (MCU) is 8182706. I did a search for the part numbers and found the CCU for $79.90 shipping included - the same part from Whirlpool was $190 plus with shipping included. I put the CCU on and my washer works perfectly again. Hope this helps someone since I had such a hard time finding out the correct part numbers. Whirlpool first sent me the MCU even though I specifically told them it was not that part but the CCU.

DL is a door lock error. This is usually an indication of a bad door latch. F11 is a serial communications error from the Central Control Unit CCU (which is your main computer). If the door latch is defective it could be generating the communications error code as well. A defective CCU can also give the same symptoms, though. Before replacing any parts, however, double check all you connections to make sure you don't have any loose wires. The least expensive of the two possible solutions would be to replace the door latch (about $50). The CCU can run between $150 and $250. Hope this leads you in the right direction.

I wanna thank all of you for your input. I had the "DL F-11" code also. My washer would run 12 minutes and then stop with the annoying beep and error codes. After learning that the "DL" was the door lock, I decided to order the part online for 50 bucks. After I placed the order I decided to take this $50 thing apart and give it a look-see. (Boys like to tear things apart!)
There is a solenoid inside that actuates the lock. My finding was that there was some hardened goo that seeped out of the solenoid. It didn't look good! I believe this to have caused an electrical imbalance that the computer didn't like, thus sending it into error mode.
Removal and installation was a snap. First I took the top off. Then to make room for my arm to get to the door-lock, I pushed the drum all the way back and held it in place by wedging a shoe in the front end. Then I pushed the drum to the side, opposite the door-lock, and wedged it with another shoe. This gave me plenty of room to reach the door-lock. Unplug the three connectors and remove the three screws from the front side of the door-lock. (Inside door at 2:00.)
Reverse order for the install!
Thanks again for your posts which led me in the right direction!

Jun 02, 2010 | Whirlpool GHW9400SU Front Load Stacked...

3 Answers

F11 & FDL error codes several times per load.


HI. this is a door lock error code.

A Door Lock Error occurs if the door cannot be locked. It will try to lock it 6 times before displaying the error.

Potential Causes

• Door Lock Mechanism broken or removed from the Door
• Check Door Lock/Switch Assembly
• Check the wire harness connections to the Door Lock/Switch Assembly and Central Control Unit (CCU)
• Door Lock/Switch Assembly Failure

Replace failed component.((Which will be a failed door lock assembly in this case))

Aug 31, 2009 | Kenmore Washing Machines

1 Answer

F11 fault code


Hi,

Please find the steps that needs to be taken for trouble shooting F11 fault code specially if there was a power cut.

1, Power off at the machine. Do the next 4 steps within 3 seconds.
2, Press Temperature Button in.
3, Power on
4, Release temperature button
5, press Soil Type button

You will now hear the door lock release so you can get to your pants.

Diagnostic code is now displayed. You can switch the washer off and back on and the error code is clear. If you do this it will work.

I am sure it would help you to resolve the issue.

God Bless.

Jul 09, 2009 | Dyson Flowcheck CRO1 Front Load Washer

2 Answers

Getting F11 code r8ght after starting,then flashes and stops


usually if this is a kenmore frontloader f11 is a communication error between the door lock and the ccu board. usually you'll hear a clicking sound before it fails. If so you need a central electric board. It is located directly under the top lid in the back. you can't miss it it's the only thing that has a lot of wires going to it.

Jan 02, 2009 | Kenmore Elite 45986 Front Load Washer

3 Answers

Oven door locks and un locks code F90


The F90 fault indicates that the maximum time allowed for oven door unlock was exceeded. The control attempted to unlock the door. The door lock motor or mechanism failed to unlock the door within the maximum amount of time it is allowed to be energized by the control board.

It is unlikely that you will be able to reset this fault code. You can try to completely disconnect electrical power and leave it off for 5 minutes. After reconnecting power, the fault code will probably reappear since the control will still detect that the oven door is locked. The only way to clear the fault code is to disassemble the range and repair or reset the oven door lock assembly. You will need a service technician to complete this repair.

Dec 16, 2008 | Kenmore 79013 Stainless Steel Gas Kitchen...

2 Answers

Washer will not start gives code dl&f


Power off the wall, check to see if the connections to the door lock are tight. Or

Try some WD40 on the door mechanism of machine (not door) & open shut a few times; with the mains off the wall.

May 24, 2008 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Random electrical problems, sometimes it works beautifully, sometimes not!


F11 = Communication between the Central Control Unit (CCU) and the
Motor Control Unit (MCU) cannot be sent correctly.
.
1. Unplug washer or disconnect power.
2. Check wire harness connections to the MCU, the motor, and
Central Control Unit (CCU).
3. Check the drive system for any worn or failed components.
4. Plug in washer or reconnect power.
5. Verify CCU operation by running a Diagnostic test or any
cycle.
6. Check the MCU by looking for operations of the drive motor.
7. Check the drive motor for powered rotations.
8. Check that the serial harness at the MCU is not mounted
upside down. The wires should be to the left when facing the
MCU connectors.

FDL=
A Door Lock Error occurs if the door cannot be locked. It will try to lock
it six times before displaying the error code.
Le code d’erreur “Verrouillage porte” apparaît s’il n’est pas possible de verrouiller la
porte. Le système effectue six tentatives de verrouillage avant d’afficher le code d’erreur.
■ Door lock mechanism is broken or removed from door.
■ Door switch/lock unit failure.
1. Unplug washer or disconnect power.
2. Check door switch/lock unit.
3. Check the wire harness connections to the door
switch/lock unit and Central Control Unit (CCU).

Feb 12, 2008 | Whirlpool Duet GHW9150P Front Load Washer

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