Question about Office Equipment & Supplies
Please follow the instructions given below:
1. Connect the printer directly to the power outlet. Surge protectors can actually draw power away from the printer. If this fails, please try multiple power outlets to ensure your specific outlet is not damaged, and make sure the printer is not connected to the PC while testing the unit.
2. When trying to power on the printer, feel the power supply box (if there is one) and note whether or not it is warm. If it is warm, the problem is not in your power supply, but most likely in your printer. If it is cold, the power supply might be defective.
Please try to print the self test
Posted on Sep 15, 2010
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Posted on Jan 02, 2017
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