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The picture showing here looks like a speed stream modem. You will need to install your ISP software so the system knows you have an account with them (if this is a new service for you). If you've had the service for a while, but had your computer worked on, as long as all the ports work, you should be able to just plug and go. Your username and password for your ISP (Internet Service Provider) are memorized inside the modem, so as long as you haven't shut it off, you shouldn't have a problem.
You didn't say what rev. level you have, but if they were manufactured after 2006, your problem is most likely a lost SNMP read/write community string. The default read/write community string is 'netman', and the read only community string is 'public'. When attempting to connect to the ODU with Airmux Manager, type in the username and password but before clicking OK, click on the Options button which will expand the login dialog window. There you can enter the default read/write community string 'netman' (assuming someone hasn't changed it). If that doesn't work, you can contact RAD tech support who can generate a new community string with the MAC address from your ODUs.
I got ur question, try following steps and i hope it may solve your problem soon and also reply back to me if it solves the problem:
1. Hard Reset the Modem(on back side of modem or underneath you will find the small hole that says reset you need to press and hold that button as soon power light on the modem flashes release the reset button)
2. Go to control panel then go to network connection> on leftside click on create a new connection>click on next>select the first option Connect to Internet>next>select second option set up my connection manually>next>select second option connect to broadband connection that requires user name and password>next> typpe your internet user id and password and confirm the password>next>click on Finish..
3. You will get a new window with your connection name just click on connect at the bottom of that window, you will get connected OR you ill get some error if you wre not be able to connect, note the error if you get that there.
4. open internet explorer then browse the internet if you are connected....
5. If You face any problem reply back to me here with your ip address,dns server,default gateway so we can try to put manuall address on your modem.
6.Other thing that you can try is cick on start>> go to Run box>> Type>netsh dump>> click on ok>> wait for 2 minutes th reboot your computer and try to connect through connection that you would create in network connection.........
Depending on the current rev. of software you have in your Airmux, you may have to upgrade to an interim rev. before upgrading to the latest. I have successfully upgraded some of the very oldest Airmux's dating back to 2005 with the latest software (1.750 and above) by first upgrading to version 1.300 reboot the units, then version 1.500 followed by another reboot, and then finally version 1.750 followed by another reboot. The reason for the reboots in betwen version uploads is that when you load a new version of software to an Airmux, the new version is copied into temporary flash ram. When you reboot, the Airmux sees a new (valid) version of software and will load it. Hope this solves your problem. Incidentally, you can get the software from RAD tech support.
The 604 should setup easily. Make sure you have it set to automatically get IP if you are using Cable, and for PPPOE if you are using DSL.
Once you have it setup. Shut down everything. Plug in the modem, wait 2 min. This allows the modem to get the info it needs from your ISP. Then bootup the 604. Wait 2 min, for it to get the info it needs from the modem, then boot up your computers.
Got to start>run and type in CMD. In the black box that opens, type in IPCONFIG. Your IP listed should be 192.168.x.x. THe X's can be any number from 1 to 253. If the IP is 169.xxx.x.x, you are not getting data from the 604. Check your firewalls, expecially if you are using a third party one, like Norton.
If all of the lights go out or the DSL light stars blinking with no other light on then that usually indicates the modem lost sync. That is usually caused by noise on the DSL line. If the DSL line and phone line are on the same cables then you should have filters that need to be installed on every device connected to the phone lines except for the DSL modem. If that has already been done then you would need to contact you service provider as the issue is most likely going to be a problem with the phone lines in your house or their lines outside your house. Your ISP will be able to test your DSL line to get an idea of where the problem is. It is also possible that this is an issue with your modem and it needs to be replaced. Ig you are leasing the modem then once again you will need to speak with your ISP about it. If you bought the modem then you would need to contact Seimens about it if the modem is the problem.
1) Is your phone bill paid? 2) Have you installed filters on the phone line and data line? 3) as you said, check for anything sticky on the speedstream itself, something might have been spilled, or even water for that matter.