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Cannot detect sound card on hp pavilion desktop windows vista operating system

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If a new installation be sure and install the device driver that came with it.

If it is an existing card that stopped working it may need replacing or you may need to re-install the device drivers.
If the sound card is part of the main system board and has failed you can replace it with a new sound card plugged into the expansion slots.

Make sure that the sound was not inadvertantly muted - double click the speaker icon on the task bar.

Try the hardware troubleshooting wizard under control panel.

Posted on Sep 15, 2010

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If the operating system is Windows Vista, then it is not fixable. If the operating system is Windows 7 and it is still have a problem, then use an external sound card (USB sound "card"). It cost around $10.

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My laptop, an hp dv6810us doesn't detecting the sound card and the dvd player


Open restore in Windows Vista, Accessories, System Tools, system restore. Restore to a date before problem began.

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Yes it does - do not disrupt the operation in order to prevent future system operating errors. This is normal. If it fails, you will get a notification error and until then, please be patient. I'm assuming you are installing Windows Vista to upgrade from a previous operating system?

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My HP pavillion dv6700 laptops sound doesn't work .... the icon has a re x at the bottom and it says no audio device has been installed; it is only 2yrs. old; can this be resolved or would it be best to...


I believe it can be resolved without purchasing a new laptop.

Windows is a 'funny animal'. Sometimes Windows just looses it. You need to reinstall your audio device Drivers again.

It's Integrated Audio used on the HP Pavilion DV6700T laptop. An audio chip soldered to the motherboard.
Another term used for Integrated Audio is OnBoard Audio.
On the motherBoard.

Chip and Chipset are slang terms for I.C.
Integrated Circuit,

http://en.wikipedia.org/wiki/Integrated_circuit

(If it wasn't Integrated Audio, it would be a separate audio adapter card. {Sound Card} The audio chip is soldered to an adapter card. The adapter card is removable. This would allow replacing the audio adapter card. Not happening for an HP Pavilion dv6700t laptop)

Drivers are small software programs that allow the Operating System to communicate with the device.
(Windows XP and Windows Vista are two examples of an Operating System. O/S)

http://en.wikipedia.org/wiki/Device_driver

There is an HP Pavilion DV6700T Entertainment Notebook PC series, and an HP Pavilion DV6700T SPECIAL EDITION Entertainment Notebook PC series of laptops.

I need to know what Operating System you are using. Do I assume Windows Vista? (Windows Vista Home Premium 32-bit)

Going with Windows Vista, here is the Audio Driver download page for the Pavilion DV6700T notebook, (Laptop),

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=2093&lc=en&cc=us&dlc=en&sw_lang=&product=3650962

Doesn't matter what version of Vista it is, this audio file is for all versions of Vista.

On the above page left-click on the + sign to the left of -
Driver- Audio (1)

Now go to the right, and left-click on Download, in the rectangular box.

A small box will come up, Opening sp38899.exe
The name of this file is sp38899.exe

Left-click on Save File.

The file will be saved to, where ever your downloads are set to save to. The file needs to be found, then opened in order to work.

When you see the audio file (sp38899.exe) Double-click on it.
The Windows Installation wizard will lead you through installing.

If you are asked to restart your computer, do so.
If not, restart your computer.

Sep 27, 2010 | HP Pavilion DV6700T Notebook PC

1 Answer

I have 17inch hp pavillion dv9810us notebook pc i am facing a problem with sound card some time vista operating system detect sound deriver some time not one of my company hardware engineer told taht...


  1. 1st you change your operating system . Windows XP Professional.Because there are driver problem In Vista operating system.
  2. If the problem exist then you Use external USB sound card.

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Some operating systems have problems detecting different hardware, especially video cards. Check on line and download latest drivers for your operating system with NVidia

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obtain the driver from cd/dvd that was included as you purchased your desktop and try to check if the driver supports with the operating system you are using now. for example the driver available in your cd/dvd is only for windows xp and your operating system you are using now is windows vista of course driver not installed. try to download from internet the driver that are suite to your unit model and current operating system this can fixed your problem or else downgrade your os tha can support the driver that are available from your cd/dvd.

Oct 11, 2009 | HP Pavilion a705w PC Desktop

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Sound card dvr for presario v6500 with Windows XP


This is from HP's website:
If an HP Pavilion and Compaq Presario, delivered with Vista isdowngraded to the XP operating system, HP may not provide drivers.Users are encouraged to search the Microsoft web site for informationon downgrading to XP and locating updated drivers.

See Issues with Downgrading HP Pavilion and Compaq Presario PCs to Windows XP and Restoring Windows Vista for more detailed information.

The Service Manual may tell you the chipset of the sound card(but I didn't see it just part numbers). Also, you can run this utility here(look for audio in the output), in the event that you can't figure out the chipset otherwise.

According to this post, it appears that it may be part of windows update, you can try that.

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Try this:
  1. Download Belarc Advisor (free) from their website (http://www.belarc.com/free_download.html)
  2. Run it on your Pavilion
  3. Note the device names for which you need drivers for (such as the video card may say 'NVIDIA GeForce 8400M GS' - that's the card in my laptop)
  4. Search for the Windows XP driver on the device manufacturer's website (example, for NVIDIA drivers go to nvidia.com)
  5. If you cannot find the drivers on the manfacturer's website, try driverguide.com. Register for free to find the drivers you need.
Good luck and I hope this helped. : )

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