Question about Sony Ericsson Z310i Cellular Phone

5 Answers

Screen goes black. :(

Can someone help me? My phone (SE Z310i) is dead. :| The screen got ruined at first, so I turned it off, then when I turned it on the screen just goes black. I tried removing the battery a lot of times already (even tried a new battery) but the screen still is black. The phone functions, I remember the buttons needed to press to go to sounds and my ringtones play, but the screen is just all BLACK. :| help??? Thanks!

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  • bridgetml May 17, 2008

    AH! me too! my ph normally works perfectly fine then slowly ive noticed when i flip it open the screen is all black and it stays black! i too have changed nd removed batteries etc but nothing seems to work! when i went into a store to ask what is wrong with it and what i should do they basically told me it's not their problem and i have to go ph some other people who will send me something and blah blah blah but i just want to know how i can get it fixed! ARGH! HELP ME!

  • kate17 Jun 04, 2008

    i was texting someone and then i got a message and opened my phone but it was just black screen.. i can get sounds still and stuff but just a black screen.. did i do something to the phone or is it just the phone playing up..

    please help

  • kci_lh Jun 10, 2008

    my screen stays black/grey all the time. Everything else works great but i cannot see anything on the display. I too, have removed and changed the batteryy but it still wont display anything and now it seems that it is common for this type of phone. Will someone please find a solution.

  • Anonymous Jun 21, 2008

    my screen just suddelny went black after a text message i replaced the battery & even went to the att store they said the phone had to be replaced :(

  • Anonymous Jul 05, 2008

    was txting then screen glitched now its just black/gray hav sound thats about it.

  • thomas12345 Jul 09, 2008

    hey i was texting and then i got one went to go look at my text and my screen was black and a gray color i can still use it but cant see the screen whats going on with this?

  • Anonymous Jul 25, 2008

    my sony ericsson Z310a screen went black and wont turn back on....i can still call but the screen is always black now

  • Anonymous Aug 19, 2008

    me too. im so sad.

  • Anonymous Oct 29, 2008

    i wet my phone just a little bit and my phone turned black ?

  • Nic87 Oct 29, 2008

    i just tx by fella went to the ladies and when i came back to my desk (im at work) and went to re4ad the reply my screens was black i have tried removing the bat to. its 2 month before xmas which is **** cos i now have to buy another one when mu mum was going to get me a really good one for xmas.

  • jeff lind Oct 31, 2008

    My Z310i mobile phone was going fine then the screen went 'blank'. Calls & texts are still coming through but I can't identify the caller and can't read the text messages because of the blank screen. My phone is only 16 months old and is very well looked after. Any solutions??

  • jeff lind Oct 31, 2008

    Phone was fine then screen went blank. Calls text messages are still coming through but I'm unable to identify the caller and/or read the texts. Phone is only 16 months old and very well looked after. Any solutions would be appreciated.

  • Anonymous Nov 29, 2008

    its just black

  • b_sobyy16 May 11, 2010

    same problem ...the phone is functionating but the screen stays black ....someone said is a problem with the connetction between the screen and the main bord of phone...



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  • 23 Answers

Change flex problum solved

Posted on Aug 28, 2008


Same problem. Z310 is now 16 months old.

Posted on Nov 10, 2008


The exact same thing happened to me. I was opening up a text and the screen went black. I loveeee my phone and the settings i have and the t9 i have programmed and i'm so sad.
it sounds like this is a manufacturing/programming problem that we all have.

Posted on Oct 06, 2008

Take the phone back to the store you purchased it from and see if it can be fixed or replaced.

Posted on Jul 27, 2008

help me

Posted on May 30, 2008

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My daughter is now going through two replacements for the screen going blank on this model. I'm still having to pay a deductible for a phone that was replaced the first time for the same problem this time. Evidently this is a common problem with this phone.

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