Question about Canon Office Equipment & Supplies

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Date: 9/14/'10 Gentlemen: I have a Canon Faxphone L-90, purchased from Staples office supply. My problem is when I fax a page a...void-space ... approx. 0-1/4" wide, appears ... from the top of the page to the bottom .... The void, which runs perpendicular on the page, ... in the 11' direction of the bond paper, will interrupt any printed copy ... a/o photos, that may be in this "void space area." I have just changed the toner-cartridge, and the void continues to appear in all of the faxed copies that I send out. I used the ...cleaning-feature... available from the menu, and it had no effect on eliminating the void that appears in all of my faxed copies. NOTE: None of my fax-copies ... received.... have this void-problem It appears only on outgoing fax transmissions. Would appreciate any advice you could offer to remedy the probelm with my Canon L-90 FaxPhone unit ... Thank you for your attention to this communication .... From: Arrow Construction Co., Ferd Rodriguez, Lic Gen Contractor...eMail address: ferdr@ij.net fax... 727-596-9459 --------------------------------------------------------------------------------------------------

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Hi! I strongly suggest that you unplug the fax from power source and press the ON button and let it sit for atleast 2mins. to reset the system. Plug the fax again to power source then see how it goes. Hope this helps and thank you for using FixYa!

Posted on Sep 15, 2010

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