Question about HP OfficeJet 7310 All-In-One InkJet Printer

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Error sign is "Remove and check color cartridge"

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6ya6ya
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Posted on Jan 02, 2017

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SOURCE: Printer telling me to remove and check right bay ink cartridge on hp 2410

Just some ideas you probably already tried: 1. make sure you took off the bit of paper / tape covering the vulnerable bits. 2. try another cartridge and/or a friend with similar machine & cartridge 3. make sure you load it correctly: only when machine is turned on, the slight overhang at top each side aligns with grooves, and you are reading the number OK from the front = it is in the right way (deeper end at back). 4. Keep searching different Google reviews and knowledge bases- with different questions.

Posted on Apr 11, 2007

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tom19511
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SOURCE: error message: remove and check color cartridge

Here ares the troubleshooting tips from HP

http://h10025.www1.hp.com/ewfrf/wc/document?docname=buu02180&cc=us&lc=en&dlc=en&product=391182&dlc=en&lang=en

Posted on Nov 11, 2007

SOURCE: Remove and check color cartridge

the problem is the little poorly designed metal thing that is holding up the ink cartridge get's stuck between the cartridge and the printed circuit and it brakes the circuit.must have been some **** drawering on a napkin that came up with that one.wasted a nice unit for that two cent piece of metal.

Posted on Jul 31, 2008

  • 1 Answer

SOURCE: remove an check cartridge problem in HP 2410xi printer

bought new

Posted on Apr 09, 2009

  • 45 Answers

SOURCE: My Hp 6210 has error please remove and check color

that means the color cartridge is running out of ink, buy a new one.

Posted on Apr 18, 2009

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I put the new black and color ink today, but color sign does not show up. It saysYOUR PRINTER HAS PROBLEM. Printer does not working at all. I check the cattridge both of them. Please give me the...


Make sure the cartridges are properly inserted in the carrier. Please follow steps below to determine and fix the issue:
  1. Open the printer cover and remove both cartridges. Close the cover.
  2. Unplug and re-plug the printer into the power source to reset it.
  3. When the printer turns on, re-insert the black cartridge first. Close the cover and check for any errors.
  4. If none, re-insert the color cartridge and close the cover.
  5. Replace whichever cartridge is causing the problem. You can also try to insert a different known working cartridge to determine if the other is faulty.
If no errors, try to print a document.

Jun 24, 2011 | Lexmark X1270 All-In-One InkJet Printer

1 Answer

Cartridge error refer device documentation troubleshoot


Remove the black cartridge and keep only the color cartridge in, and check the message. Now remove teh color cartridge and insert only the black cartridge in, and check the message. This should give an idea about which cartridge has a problem.

Feb 17, 2011 | HP Officejet 5610 All-In-One InkJet...

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Tri colour problembought to refilled cartridges one displays problem other table, is it the refilled cartridges or the printerwrong cartridge 344 not compar


Hello!
When the printer tells you "wrong cartridge", it is because it cannot recognize the cartridge.
Remove the color cartridge and gently wipe the electric contacts on it with a dry cloth. Put the cartridge back in and check for error messages.
If the problem persists, you will need to buy a new color cartridge, because the one you have is damaged- one of the contacts on it has blown, and when you place it in the printer, it won't recognize it, because one of the contacts is missing (that is why some printers give a warning sign "cartridge missing").
Hope that helps!

May 30, 2010 | HP PhotoSmart C4180 All-in-One Color...

1 Answer

Cartridge Error 50C consult user guide. I


Error messages; Error: "Cartridge Error 50C"; Cartridge error; Black cartridge missing; Color cartridge missing Solution Cartridge Error 50C
Your print cartridge has shorted.

  1. Power off your All-in-One and unplug it.
  2. Plug in your All-in-One again and turn it on.
  3. Uninstall and then reinstall your cartridges.
  4. If this does not resolve the issue, try the troubleshooting steps for the other cartridge errors below.

Error: Black Cartridge Missing
The black cartridge is not installed. (Install cartridge PN 82)
Error: Color Cartridge Missing
The color cartridge is not installed (Install cartridge PN 83)
Cartridge Error
Complete the following instructions:

  1. Power off your All-in-One.
  2. Use both hands to lift up the scanner unit until the scanner support holds it open.
  3. Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.
  4. Remove the color print cartridge.
  5. Lower the scanner unit until it is completely closed.
  6. If the error message reappears, replace the black print cartridge with a new print cartridge.
    If it does not repeat steps 1-3 and then go to step 7.
  7. Reinstall the color cartridge and remove the black print cartridge.
  8. Lower the scanner unit until it is completely closed.
  9. If the error message occurs again, replace the color cartridge.
  10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
  11. Lower the scanner unit until it is completely closed.
  12. If you receive the error message again, replace both cartridges.

Nov 10, 2009 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Error "remove and check color cartridge" after cartridge was refilled.


try cleaning the contacts opd the color cartridge 
with a wet towel 
if the problem is not solve return the cartridge in the shop you get it and ask them to replace it

Apr 13, 2009 | HP Photosmart 2610 All-In-One InkJet...

1 Answer

Remove and check color cartridge


the internal circuit of the printer which connects the colour cartridge is gone faulty so this error.that internal circuit needs replaCEMENT.thanks

Dec 11, 2008 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Dell printer model# A940 50c error


Test your cartridges.

Remove the color ink cartridge then lower the cover of your printer. If the error message displays again, replace the black cartridge with a new one (or return the new one). Reinstall the color cartridge and remove the black ink cartridge then lower the cover. If the error message displays again, replace the color cartridge with a new color cartridge.
Note: My manual indicated that the printer might have detected a short circuit in a cartridge. I returned a month old black cartridge got a new one and my printer is working fine now. Good luck.

Nov 10, 2008 | Dell A940 All-In-One InkJet Printer

2 Answers

Hp psc2410xi


The following error message appears on the color graphics display after you insert a cartridge: Remove and Check Print Cartridges . The printer will not print. The message does not specify which cartridge has caused the error. Solution This error message indicates that the printer cannot determine which cartridge is causing the error. Follow the steps below to solve the problem.
  1. Remove the color cartridge from the left stall (which has a blue latch) and refasten the latch. Leave the other cartridge in place.
  2. Close the printer, wait 10 to 15 seconds, then look at the LCD display.
    • If the LCD display reads Insert Color Cartridge in Left Stall , the color cartridge may be causing the problem. Follow the steps below:
      1. Clean the color cartridge contacts.
      2. Reinsert the color cartridge into the carriage and close the blue latch.
      3. Close the printer and wait 10 to 15 seconds.
      4. If the LCD display reads Remove and Check Print Cartridges , replace the color cartridge.
    OR
    • If the LCD display reads Remove and Check Print Cartridges , follow the steps below:
      1. Reinsert the color cartridge.
      2. Remove the black or photo cartridge, depending on which one is installed in the right stall. The right stall has the gray latch. Be sure to refasten the latch on the empty stall.
      3. Clean the black or photo cartridge contacts.
      4. Reinsert the black or photo cartridge.
      5. Close the printer and wait 10 to 15 seconds.
      6. If the LCD display reads Remove and Check Print Cartridges , replace the black or photo cartridge.

  1. Remove and then reinsert the cartridge indicated in the error message.
  2. If the error is still displayed, clean the contacts.
    1. If the error message is Error. Remove and Check Black or Photo Cartridge , the following steps may help:
    1. Remove both cartridges, lower the latches, and close the printer access door.
    2. Turn off the unit by pressing the On button on the front panel. Wait for the printer to completely shut down.
    3. Turn the printer back on by pressing the On button.
    4. When the message display reads Insert Print Cartridges , open the access door and replace the cartridges.
    1. If neither of the steps above fixed the problem, either the cartridge or the printer is faulty

    Aug 12, 2008 | HP LaserJet 5L Printer

    1 Answer

    Remove and check color cartridge


    the problem is the little poorly designed metal thing that is holding up the ink cartridge get's stuck between the cartridge and the printed circuit and it brakes the circuit.must have been some **** drawering on a napkin that came up with that one.wasted a nice unit for that two cent piece of metal.

    Jul 23, 2008 | HP Photosmart 2610 All-In-One InkJet...

    2 Answers

    Error after reloading color ink


    Remover Black and color cartridges. Place small paper towel to protect ink outlet on bottom of printer. Use WD-40 spray on copper surfaces,both sides(Blk& Color). Dry surfaces with paper towel. remove small towel placed in bottom . Reinstall both cartridges. This cleared my 1102 error. Die Rote Baron!

    Jun 10, 2007 | Lexmark P4350 All-In-One InkJet Printer

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