Question about Dell Dimension 4500 PC Desktop

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My computer starts to load and when it gets to the blue windows xp screen it stops and does not load into windows.

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  • naytz
    naytz Sep 14, 2010

    are you getting any error messages when it does not load to windows? any recent software changes you made on the PC for example if you have installed a new software before this happen.what are the steps you have done so far to try fixing this.any inputs will be valuable in giving you the resolution.thanks!

  • deangelis4 Sep 14, 2010

    no error message. It just stays on the windows xp blue screen

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Turn off your computer by holding down the power button (10 sec.)
Turn the computer back on and Hold down the F8 button at the top of your keyboard, until the start up menu shows, Then select "Last known Configuration that worked"
If that does work you can repeat the steps and try system restore if you have it enabled.
If still unable to load you would need service, or to reinstall windows

Posted on Sep 14, 2010

  • deangelis4 Sep 14, 2010

    The F8 button doesn't seam to work. It stillgoes into the blue windows xp blue screen. Guess its the OS. I guess I will have to have serviced.

  • naytz
    naytz Sep 16, 2010

    dont hold the F8 button rather continously tap it when you boot up the PC.choose the option there that says safemode.it will ask you to log-in like your normal desktop screen.you can try doing a system restore to a date before this happen.access system restore do>click start>all programs>accessories>system tools>system restore.

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How to analyze blue screen errors The first thing to do to analyze a blue screen error is to check the meaning of the STOP error code. You need to stop Windows from rebooting when a STOP error is encountered. Once the blue screen of death is shown, you can check the meaning of the STOP error code. Together with the filename of the driver or module, this will give an indication of the error cause.
Another option to analyze the cause of the blue screen error is to look at the Windows system event log or to debug the memory dump (minidump) that Windows created when the error occurred. The event log can be viewed using the event viewer. Right-click Computer in the Start menu, and then select Manage. In the Computer Management window select Event Viewer. The information in the event log can be of great help to isolate the cause of the blue screen error.
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If you know which device caused the error, you can update or reinstall that driver first. The file name in the blue screen of death can help identify the driver. Look for a file with the .SYS extension and search for that file name.
If you do not have the drivers for all devices, or are not comfortable updating your PC's drivers manually, you can use a driver update tool to find, download and update all device drivers for you. Such tools will accurately identify your computer hardware, including any device causing an error, and automatically install the latest drivers for it.
In most cases updating or reinstalling drivers will solve your blue screen errors.
Other causes of blue screen errors However, if updating device drivers does not fix the blue screen error, there are a number of additional things to try:
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List of STOP Errors Causing BSOD:
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Here are 2 solutions:
Solution #1 Scan your registry for errors.
A Registry Cleaner scans your computer for errors in your PC's registry. Your computer's registry contains information about your Windows XP operating system, including driver, printer, software information. Over time, your computer's registry may start to contain obsolete data. A corrupt registry will easily slow down the speed of your computer because applications and drivers are loaded even though they're not in use. Fixing your registry of errors will not only prevent the Windows XP Blue Screen Of Death, it'll allow your computer to boot faster, open up multiple folders quicker. A listing of registry cleaners can be found here.
Solution #2 Process of Elimination
When the CPU calls certain functions from the RAM, or Random Access Memory, and the data rests in a faulty section of the RAM, this will cause the blue screen to appear. I recall a time whenever my computer booted up and started loading the Norton Anti Virus program, the blue screen error message would appear. This happens because the CPU is accessing data from faulty locations within the RAM when loading the anti virus software.
This method involves having 2 sticks of RAM. Remove 1 stick of RAM and wait to see if the blue screen surfaces, do the same for the other.
Through process of elimination, you'll find the cause of the Windows XP blue screen of death error.
Because getting into the hardware can be a little techy for computer hardware "adverse" readers, a simple 2 step plan is to first clear your PC of any registry errors. Then if the blue screen of death goes away, we would have saved ourselves the trouble of having to open up the PC casing and touching the hardware components

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