Question about Maytag Neptune MAH5500B Front Load Washer
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Posted on Jan 02, 2017
The Service Manual for reference. Sears Parts Direct for reference.
I have tried to work with a few folks on this issue never received feed back to resolution see this post. I feel the issue is caused by one of three possible issues.
A stuck key issue/defective Spin Cycle key making constant contact forcing the Key/LED to cycle thru the Spin Cycle settings. Under normal conditions if you press and hold the Spin Select key it will cycle thru the settings, yours has a mind of its own (defective issue).
A false signal from the Control Board for the Spin Cycle.
A corrosion path issue at the Membrane Pad ribbon cable socket connection between pins 5 and 4. See page 20 of the SM button functionality “Spin” key.
Try to verify that the spin cycle membrane key is not stuck/defective signaling the Control Board to cycle thru the spin settings. I have not experienced this issue but let’s try the Membrane Pad Test to get a start point. See the Service Manual page 15, I have modified the process to make it a bit more understandable at least for me. Make sure the two digit display is not On or Lite.
Press the off button first so there is nothing displayed in the Two Digit display of your FAV6800AW.
Now Enter / Exit Service Mode
To enter Service Mode press the Enviro Plus and Spin Only keys for three seconds or until the control beeps. While in Service Mode, pressing the Presoak key will start a membrane switch check that verifies switch operation.
All the LEDs (except Presoak ) can be toggled or slewed by pressing the key associated with the LED or set of LEDs. Do not press the Presoak again during this test.
Press each key once and only once including the Signal Key the on side and the off side, also the UP and Down Arrow key of the LED display. All keys (including the OFF button) must be pressed within 5 minutes for this test to pass. “PA” will be displayed for five (5) seconds once all keys have been pressed and the test is completed (more like PA will be displayed for only a few seconds on my FAV6800AW). Following 10 seconds of inactivity at any point, this test will exit without any display. Let us know the results.
See my additional comment this board has message limit issues.
Posted on Sep 17, 2009
two problems here,
your shaft seal is running on its last leg
the sound is unmistakeable and always described the same...
the water issue, you probably have a trickle leak through the cold water valve
the mixing valve is quite an easy repair, but I would have to say with all honesty, it probably time for a new machine
the hub seal is a tub replacment call
2 hrs of labor if hes good
and the tub runs around 500.00 dollars
sory for the bad news
Posted on Oct 10, 2009
Your tub seal leaked water into the tub bearings causing them to fail. Maytag only offers the bearings as part of the outer tub assembly and the repair can be pricey. A little research may turn up a service company in your area that has the tool to replace only the tub bearing. The repair becomes more affordable that way.
Posted on Jan 25, 2010
Testimonial: "Thank you. You gave me enough evidence now to get a new washer. Any recommendations? Most reliable front loaders."
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Posted on May 26, 2010
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