Question about DISH Network DVR-625 DTV Receiver / 100-Hours Video Recorder

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When I change the channel on one tv, it also changes the channel on the other tv.

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Hello this is Matthew Gonzales with DISH Network customer service. When both TV's are showing the same thing, normally the receiver is in "Single Mode". You can confirm this by looking at the front of your receiver and seeing what the orange light is under. If it is indeed in single mode, you can press the "Mode" button on the front of the receiver, which should allow you to watch separate programs on both TV's. If that does not correct it, the next step is to double check cabling. Proper cabling diagrams can be found at tech.dishnetwork.com. If you are still having this issue, please feel free to email me at matthew.gonzales@dishnetwork.com and I will make sure we get this issue resolved.

Posted on Dec 23, 2010

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