Hi, Does anyone know how to open my HP Pavilion ze4125 laptop to replace or repair the headphone jack. I plug in my ear phones and have to jiggle the male connector to hear sound and/or when typing I'll hear sound out of one speaker only. Maybe just a quick solder? Any ideas would be appreciated. Thanks!! Bruce
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Re: Headphone Speaker Jack Needs Replacement
That honestly sounds more like a headphone wire problem than anything else. If you have another headset, headphones or speaker system that you can hook up, I would test it on those to try to rule that out as a problem.
If that isnt it, I can try to find the disassembly instructions for your laptop. (Unless your warranty is still good, in which case I would tell you to send it in and get it fixed professionally.)
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these are fairly passive in that if a headphone or earpiece is plugged in, they switch the output from the internal speaker to the external speaker. So, it's usually one of a few problems.
The jack is mucked up, and needs replaced.
The headphone plug wires have a broken connection
The headphone needs power to amplify, and that's not working.
If trying another headphone or earpiece you know is working doesn't work, it's the jack itself. They can only handle so many uses before they either fail closed, or open or completely. Depending on which one, either:
neither speakers nor headphones work.
only speakers work
only headphones work
Replacement necessitates opening the case and replacing the jack. For that, there's no help.
The problem is in the earphone jack, when you plug headphones into the jack it dis-connects the internal speaker. Since you can hear the sound through the head gear, it indicates the jack is defective and needs to be replaced, or it needs a good flushing of electronic contact cleaner, attach the supplied straw and aim it in the jack and spray, next take the headphone jack and push it in and out quickly, repeat the process three or four times, If this fails the laptop will need to be dis-assembled for continued repair.
The reality is, Best Buy will only swap parts. there are other vendors on the internet that will replace discrete components. Google for "laptop power jack replacement" to find options. it takes decent skills to do this kind of repair, so research well.
Sound is not working. Headphones would work just fine but the built-in speakers stopped working. try to update and reinstall the drivers. The speakers would sometimes work for a second when removed the headphone jack. sometimes it was a short in the jack connection or just a bad connector in the jack. Sooo, just plugg in the headphone jack a bunch of times and after about 20 seconds the speakers will work just fine.
May I know if have tried alternate headphones and if they are the same?Does the headphone work when wiggled within the port if yes then the issue is with the headphone jack being loose and you would need to send the computer for a repair if covered by the manufacturers warranty as the headphone jack needs to be replaced.
Thank you for your time.
u will need to get ur headphone jack replaced as it it the only sound out u have, secondly, u can go to anyone who repairs motherboard and get it done. its not neccesary only from the company because u will be charged more there, but mind u they give warranty for their work. so ur choice