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I have a HP Deskjet F4280 All-in-One Printer and installed generic ink cartridge. I am getting an E message on printer. How can I overide HP software to get printer to recognize generic ink cartridge?

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  • christenetaf Sep 14, 2010

    I know that I should purchase hp ink that is a no brainer. I want to overide the HO software to get the generic ink cartridge to work and has worked. I just can not get it to work again and I don't know what I did to make it work intially and the times following.





    Thanks

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Hi. This is a common issue for generic cartridge. If you noticed, there is a chip infront of the cartridge. That is a unique chip that only the printer can identify. Usually generic cartridges manufacture their own chips which is 80% no recognized by the printer. I suggest you purchase original cartridge to resolved this issue. You can also bring the printer where you purchase the cartridgefor you to have a proof that the printer is not detecting the cartridge. Maybe they can give you another one for free.

Posted on Sep 14, 2010

  • Angelito Rabago
    Angelito Rabago Sep 15, 2010

    I also did that before with my printer but most of the time i ended up purchasing the original cartridge. No one says that we cannot use generic cartirdges but the setback there is it will eat so much of our time troubleshooting the problem once printer wont recognized the cartridge and in the end we all end up buying the original cartridge. i suggest you buy the original cartridge. Less time to troubleshoot and more output to you.

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Good day,

The printer cartridges might not have been installed/inserted properly.
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You have the wrong cartridges, that model uses the 300 or 300XL cartridge http://www.internet-ink.co.uk/hp-ink-cartridges-f4280/

http://www.amazon.co.uk/Original-300-Black-Ink-Cartridge/dp/B0019TUUJW/ref=dp_cp_ob_computers_title_0
http://www.amazon.co.uk/Original-300XL-Black-Cartridge-Capacity/dp/B0019TUUME/ref=dp_cp_ob_computers_title_1
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First make sure you are placing the right
color cartridge into the right slot.
Most Printers are touchy about the
installation of ink cartridges. If the
instructions say to press the cartridge
into the slot until you hear a loud click,
that's what they mean. If at first you
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you will not be able to use the cartridges of Different country
There is a Process called Reagionalisation after which you can use the cartriges ....

You need to get in touch with the HP TOTAL Care for the respective country and get this fixed or else you will not be able to use it

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1 Answer

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