Question about Epson Expression 10000XL Flatbed Scanner

Open Question

10000xl won't power up

I am unable to turn my scanner on. I have done all the basic troubleshooting things like try different power cords, check the outlet. Try other outlets, etc. It's like the power supply isn't working. How do I fix this?

Posted by on

  • dcas613 Nov 19, 2008

    i have the same problem but with a epson expression 1680

×

4 Suggested Answers

erwinroyo
  • 189 Answers

SOURCE: scanner won't turn on

Hi,
Try to test the power cord of the scanner (cable from scanner to outlet) using multitester if there is an electricity or if you have extra power cord test it. Maybe that's the defect. If that's not the problem it is now the scanner itself, have it for the repair man or technician.
Thanks

Posted on Nov 19, 2008

sherlyn c
  • 134 Answers

SOURCE: Epson Perfection v200 stopped working on my imac

Try to scan using epson scan to isolate the issue. You can launch epson scan from applications. If you can scan using epson scan, call adobe to troubleshoot further on photoshop.
If you get an error epson scan cannot be started or if it won't launch. It could be connection or driver issue.
To uninstall/re-install twain on mac, follow the instructions:
- go to applications. Trash epson scan and epson scanner monitor
- Go to library then application support. Trash epson scanner module.
- Go to library then image capture. Trash twain data sources.
- Go to the hard drive. Click on user. Click on the name of your computer. Click on library. Click on preferences. Click on epson. Trash epson scan.
- Empty the trash.
- Restart your mac.
- Log on to support.epson.com. Type in v200 in the search box on the top right corner of the page then click search. click on the first search result. Click on the drop down box and select macintosh operating system instead of windows. click on the second driver down, epson12527.dmg then click on download now. Select no thanks, i prefer not to receive this information then click accept. Install the epson scan installer after the download.
- Then try to scan using epson scan.
If epson scan won't launch or you get an error, try a different usb cable.

Goodluck.

sherlyn c.

P { font-family : Verdana, Geneva, Arial, Helvetica, sans-serif; font-size : 10px; } .boldBlue { color : #2A57A5; font-weight : bold; } .qatable { width : 390px; } P { font-family : Verdana, Geneva, Arial, Helvetica, sans-serif; font-size : 10px; } .boldBlue { color : #2A57A5; font-weight : bold; } .qatable { width : 390px; } P { font-family : Verdana, Geneva, Arial, Helvetica, sans-serif; font-size : 10px; } .boldBlue { color : #2A57A5; font-weight : bold; } .qatable { width : 390px; }

Posted on May 22, 2009

  • 1 Answer

SOURCE: Epson Perfection V500 photo scanner, carriage unit unable to move

I have had the sam problem on 2 of the same scanners. Open the scanner cover and slide the transparency unit transportation lock to the unlocked position. Then close the scanner cover.Power it on and there you go.Somehow this little switch can get moved and there is the grinding noise and not working.

Posted on Oct 24, 2009

  • 154 Answers

SOURCE: Fuzzy scanned image from Epson Expression 10000XL scanner

Make sure that the item being scanned is lying flat against the scanner's glass. If the scanned image is still fuzzy after adjusting the object, clean the scanner glass with a lint-free cloth and some vinegar or ammonia-free window cleaner.
Hope this helps you. Please If this solutions solves you problem, please do not forget to rate my solution. If not, then please comment back so I can help some more

Posted on Apr 18, 2010

Testimonial: "My problem was finally solved by exchanging the scanner for another new one. The imaging hardware on the initial one was defective. Many Thanks!"

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Why does it keep shutting itself off?


Probably connection to computer. You should have a software install disk and troubleshooting function in the computer software. If it's a wireless connection there may be a problem there. You may need to connect via a usb cable to allow the computer to do the troubleshooting.

May 12, 2015 | Epson Expression 10000XL Flatbed Scanner

1 Answer

Printer will not scan


he HP All-in-One product displays one of the following error messages on the control panel when scanning or copying:
  • Scanner failure, power off and on
  • Scanner System Failure
  • Scanner failed, cannot make copies or fax
  • Scanner failure. Unable to scan, copy, or send a fax
  • Scanner failure, cycle power
Additionally, the scanner bulb might not turn on during scanning.ry the following solutions in the order presented to resolve the issue. When one of the solutions resolves the issue, there is no need to continue troubleshooting.Solution one: Check the scanner lightFollow these steps to check the scanner light by making a color copy of any document.
  1. Load plain white, unused, letter size paper in the paper tray.
  2. Lift the scanner lid, place the original face down on the scanner glass, and then lower the scanner lid.
  3. Make a color copy.
  4. When the product starts to scan the document to copy, slightly lift the scanner lid to see if the scanner light turns on. It is not necessary to lift the lid completely CAUTION:Do not look directly at the scanner light.The scanner light should be visible under the scanner glass to the right or left.Figure 1: Scanner light visible underneath the glass
    1 - Area where scanner light is visible2 - Scanner glass
    • If the scanner light does not turn on when the scanner mechanism moves across the scanner bed, continue to the solution to reset the product.
    • If the scanner light turns on , continue with the next solution.
    Solution two: Check the power connectionFollow these steps to troubleshoot the power connection.
    1. Press the Power button (c01602202.gif ) to turn off the product.
    2. Unplug the product power cord from any surge protector, extension cord, or power strip, and then connect the power cord directly to a wall outlet.
    3. Press the Power button (c01602202.gif ) to turn on the product.
    4. Load plain white, unused, letter size paper in the paper tray.
    5. Lift the scanner lid, place the original face down on the scanner glass, and then lower the scanner lid.
    6. Try again to make a color copy.
      • If these steps resolved the issue , you do not need to continue troubleshooting.note.pngNOTE:If the product works properly when plugged directly into a wall outlet rather than a power strip or surge suppressor, the power strip or surge suppressor might not allow enough voltage for the product to work properly.
      • If the issue persists , continue with these steps.
    7. Press the Power button (c01602202.gif ) to turn off the product, disconnect the power cord from the wall outlet, and then reconnect the power cord to a different wall outlet.
    8. Press the Power button (c01602202.gif ) to turn on the product.
    9. Try again to make a color copy.
    • If these steps resolved the issue , you do not need to continue troubleshooting.
    • If the issue persists , continue to the next solution.
    Solution three: Reset the productFollow these steps to reset the product.
    1. Press the Power button (c01602202.gif ) to turn off the product.note.pngNOTE:The product might not turn off after pressing the Power button. Continue to the next step regardless.
    2. Disconnect the power cord from the rear of the product.
    3. Unplug the power cord from the electrical outlet.
    4. Wait 30 seconds.
    5. Replug the power cord into the electrical outlet.
    6. Reconnect the power cord to the rear of the product.
    7. Press the Power button (c01602202.gif ) to turn on the product.
    8. Load plain white, unused, letter size paper in the paper tray.
    9. Lift the scanner lid, place the original face down on the scanner glass, and then lower the scanner lid.
    10. Try again to make a color copy.

Dec 11, 2011 | HEWLETT-PACKARD Officejet 4500 All-in-One...

2 Answers

I cannot turn it on...when I use the same cord on other printer/scanner, the cord is still okay..so this means that the problem is on the printer/scanner....kindly advise what to do....


Since the power cord works on a different scanner, this means the power supply unit inside the printer has failed. In most cases, this costs more to fix/repair than a new printer.

Feb 28, 2011 | Office Equipment & Supplies

1 Answer

After printer is on for a few minutes, getting error message-scanner failure turn printer off then on again. I am able to print before the error message appears, however, unable to copy or fax. Thank...


Hi,

Solution one: Check the scanner light
  1. Follow these steps to check the scanner light by making a color copy of any document.
  2. Load plain white, unused, letter size paper in the paper tray.
  3. Lift the scanner lid, place the original face down on the scanner glass, and then lower the scanner lid.
  4. Make a color copy.
  5. When the product starts to scan the document to copy, slightly lift the scanner lid to see if the scanner light turns on. It is not necessary to lift the lid completely.
The scanner light should be visible under the scanner glass to the right or left.

Solution two: Check the power connection
Follow these steps to troubleshoot the power connection.

  1. Press the Power button to turn off the product.
  2. Unplug the product power cord from any surge protector, extension cord, or power strip, and then connect the power cord directly to a wall outlet.
  3. Press the Power button to turn on the product.
  4. Load plain white, unused, letter size paper in the paper tray.
  5. Lift the scanner lid, place the original face down on the scanner glass, and then lower the scanner lid.
  6. Try again to make a color copy.
  7. Press the Power button to turn off the product, disconnect the power cord from the wall outlet, and then reconnect the power cord to a different wall outlet.
  8. Press the Power button to turn on the product.
Try again to make a color copy.If these steps resolved the issue , you do not need to continue troubleshooting.If the issue persists we have to reset the printer. Doing reset in the beginning stage is not recommended. Reply me back and i will provide the reset step instruction.

Regards
Riztech

Nov 26, 2010 | HP OfficeJet D135 All-In-One InkJet...

1 Answer

Tv wont turn on


You have already try basic troubleshooting, just to be sure before having service call, check the out let just to be sure. Otherwise get it repair ASAP under warranty, this is not a good sign.

http://www.fixya.com/support/r5093881-lcd_flat_panel_tv_troubleshooting_guide

http://s807.photobucket.com/home/budm/allalbums

Jul 07, 2010 | Sony KDL46EX400 46 in. HD-Ready TV

1 Answer

Fuzzy scanned image from Epson Expression 10000XL scanner


Make sure that the item being scanned is lying flat against the scanner's glass. If the scanned image is still fuzzy after adjusting the object, clean the scanner glass with a lint-free cloth and some vinegar or ammonia-free window cleaner.
Hope this helps you. Please If this solutions solves you problem, please do not forget to rate my solution. If not, then please comment back so I can help some more

Apr 10, 2010 | Epson Scanner Expression 10000xl Pro A3+...

1 Answer

States scanner failer; turn off ;then on; have


Solution one: Check the scanner light Make a color copy of any document by pressing the Start Copy Color button on the product control panel. While the product is making the copy, lift the scanner lid slightly to see if the scanner light is visible. CAUTION: Do not look directly at the light. It is not necessary to completely open the lid to see the light.
  • If the scanner mechanism moves across the scan bed, but the light is not lit, proceed to Solution six: Service the product .
  • If the light is lit, proceed to the next solution.
Solution two: Check operating conditions Extreme temperatures can affect the operation of the product. Make sure the operating conditions match those recommended in the User Guide provided with the product. Solution three: Check the power connections
  1. Make sure that the part number on the power supply matches the part number listed in the User Guide .
  2. Disconnect the power cord from any power strips or surge suppressors, and then plug it directly into a wall outlet.
  3. Try making a color copy by pressing the Start Copy Color button on the product control panel.
    • If the copy job is successful, you do not need to continue troubleshooting.
      NOTE: Power strips and surge suppressors can sometimes prevent enough voltage from reaching the product.
  4. If the error message displays again, temporarily move the product to a different room, or plug the power cord into a different wall outlet.
  5. Try making a color copy by pressing the Start Copy Color button on the product control panel.
    • If the copy job is successful, you do not need to continue troubleshooting.
    • If the error message displays again, proceed to the next solution.
Solution four: Perform a power cycle
  1. Turn the product off.
  2. Unplug the power cord from the product.
  3. Wait 30 seconds, and then connect the power cord to the product.
  4. Turn the product on.
  5. Make a color copy by pressing the Start Copy Color button on the control panel.
  • If the copy job is successful, you do not need to continue troubleshooting.
  • If the error message displays again, proceed to the next solution.
Solution five: Reset the productFollow these steps to reset the product. Step one: Perform a partial reset
  1. Disconnect the power cord from the product.
  2. Press and hold # and 3 while reconnecting the power cord to the product, and then release both buttons.
  3. Try making a color copy by pressing the Start Copy Color button on the product control panel.
    • If the partial reset resolves the issue, you do not need to continue troubleshooting.
    • If the error message displays again, proceed to the next step to try a semi-full reset.
Step two: Perform a semi-full reset CAUTION: Performing a semi-full reset deletes any saved phone numbers on the product.
  1. Disconnect the power cord from the product.
  2. Press and hold # and 6 while reconnecting the power cord to the product, and then release both buttons.
  3. Try making a color copy by pressing the Start Copy Color button on the product control panel.
    • If the semi-full reset resolves the issue, you do not need to continue troubleshooting.
    • If the error message displays again, proceed to the next solution.
Solution six: Service the product If you have completed all the steps listed above and are still experiencing a problem, service the product.

Jan 26, 2010 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

Film scanner bothom light dont turn on when scanning


one of 2 things, either you are not telling the twain driver that your scanning film, or your bulb is probably dead.
did it use to work?

Apr 08, 2009 | Epson Expression 10000XL Flatbed Scanner

1 Answer

Scanner won't turn on


Hi,
Try to test the power cord of the scanner (cable from scanner to outlet) using multitester if there is an electricity or if you have extra power cord test it. Maybe that's the defect. If that's not the problem it is now the scanner itself, have it for the repair man or technician.
Thanks

Nov 19, 2008 | Epson Expression 10000XL Flatbed Scanner

1 Answer

Printer doesn't turn's on


Per Canon:

Solution: Disconnect and Reconnect AC power adapter or power cord to the device and electrical source

Secure all Power Connections
  • Disconnect the AC Power Adapter or power cord from both the device and the electrical source.
  • Then reconnect it.
  • If you are still unable to obtain power to the device, try another power outlet.
  • If possible, try connecting power directly to a wall outlet (as opposed to using a surge protector or power strip...just as a troubleshooting measure).
If this does not work, have you tried a different outlet to ensure that the outlet isn't the issue? Also, when you press the POWER button, does the printer respond at all, or is it basically dead?

Please post back if you need further help, otherwise, thank you for using and rating FixYa!

May 24, 2008 | Canon PIXMA iP1600 Printer

Not finding what you are looking for?
Epson Expression 10000XL Flatbed Scanner Logo

Related Topics:

54 people viewed this question

Ask a Question

Usually answered in minutes!

Top Epson Office Equipment & Supplies Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18381 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Cindy Wells

Level 3 Expert

4954 Answers

Are you an Epson Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...