Question about HP Officejet Pro 8500 Wireless All-In-One InkJet Printer

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Black line when using feeder. I have cleaned with alcohol the glass, rubbers, everything, as suggested. Just tried scanner, same line appears.

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Determine where the line is...right side, middle, left side. Lift the ADF up. If you have to lay the paper down on the glass and match the line to the glass. There has to be a piece of dirt in that area. Sometimes it helps to gently run your finger of the glass(where the line is). Feel for any abnormality. Try a magnifying glass. There is dirt there. That's the only thing that will cause a black line when using the ADF. Check the underneath of the ADF cover for dirt.

Posted on Sep 14, 2010

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