This is my 3rd Rowenta iron in 3 yrs. Suddenly, this one will not heat. I used it, unplugged it and later plugged it back in but it will not heat. I shook it around to see if auto off/on was engaged but to no avail.
Should a Rowenta iron last only one year and if so, why is the price so high? I keep thinking perhaps I got a "lemon" but after the 3rd. iron in as many years, perhaps Rowents = Lemon.
Any suggestions to see if this $50.00 is down the drain too?
Rita A. Schiefen
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If the cord and plug are ok (the wires in the cord often break just at the cord protector at the iron) the most likely other problems will be the thermal fuse(s) or the element. Thermal fuses can be replaced but if the element is gone that is unfortunately that. Take the back cover off and check for continuity from the plug to the inside connections using a test light or multimeter (the iron is of course unplugged).
I am on my 3rd or 4th Rowenta. I recently bought the Rowenta Effective, Model DX 1700. Once again, I am having the same problem as before, it shuts off after about 30 seconds. From what I am reading, many people are having the same problem. I'm going to have to guess, this is a product defect. Do I contact the company for a refund????
Considering the iron was at a minimum two years old, I decided to purchase another Rowenta. I found the recommended solution documented on a FAQ sheet enclosed with the new iron.
I actually own another Rowenta iron (I now have three) that has the same issue. I will send one iron, the one manufactured in Germany, to a Rowenta Service Center to see if can be repaired - it was the first Rowenta iron I purchased and it provided several good years of service.
Inside the iron is a piece of thermal metal the is supposed to make contact with a small ceramic pin with a metal cap on it. I think this was intended to be a safety device but they fail and the iron will not heat up. The part does not seem to be available so easiest way to fix is to put a small bead of glue on the housing that forces this to make contact.