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My fax HP model 920 will not answer. The greeting on my phone was changed a while back. I mey not have received a fax since.

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Goodluck!

Posted on Jan 02, 2017

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adonscott
  • 106 Answers

SOURCE: FAx Line will not pick up or send faxes on HP 6110 All in One Officejet

Hi,

it seems like you have lots of services on your line. here are the things that i want you to follow to somehow resolve the issue.


1. Press the setup button on your printer, then use the arrow down button to scroll down and go to ADVANCE FAX SETUP.
2. Press okay on Advance fax setup, then it will give you options.
3. The first option is DISTINCTIVE RINGS, press okay on that.
4. It will give you first option "DISTINCTIVE RING", scroll down and look for "answer on double rings" then press okay. then try letting someone send you a fax.

Note: make sure that your answering machine is using your home telephone line so that it wont affect the faxing functionality.

1. if the issue still not resolve, try to press setup, then go to TOOLS.
2. press okay on TOOLS and it will give you options, scroll down using the arrow down button and look for RUN FAX TEST.
3. Check the result of the test if everything passed!

Let me know if the issue still not resolve so that i can go ahead and give you additional steps.


thank you so much.

adonscott

Posted on Jul 04, 2008

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  • 1 Answer

SOURCE: hp laserjet 3030 fax

i have hp laserjet 3030. i cannot send or receive fax messages. i have checked with other machines as well. a beep sound is heard and there is no answer. my fax and phone lines are working fine.please help me as early as posible.

Posted on Sep 27, 2008

leroyal
  • 2120 Answers

SOURCE: HP 7280 fax interrupts phone calls

Set the fax to MANUAL MODE, you will then have tp press START to receive a fax.

Posted on Dec 21, 2008

divatif
  • 39 Answers

SOURCE: Uniden cordless phone with answering machine sends out FAX tone

Try disconnecting the power from the back of the base. Then press and hold the delete key while reconnecting the power. When power comes back on press play one time. If that does not work, your unit needs to be replaced.

Posted on Mar 18, 2009

NitrusInc
  • 326 Answers

SOURCE: How do you load document to send fax. With letter

There should be an icon on the device showing a rectangle and what appears to be a triangle on top of it. This is showing you a folded page. If there are no lines on the rectangle with lines on the triangle then you insert the page face down (print on page towards the device) if the rectangle has the lines and the triangle doesn't, you insert face up (print facing you while in the inserting into the machine)


If you have any more concerns address your owners manual, this can usually be found on a CD that came with your printer or at HP's support website.

Let us know if you have any other issues.

Posted on Apr 16, 2009

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The manual is available from HP here. Hope this gets you going. Thanks for using Fixya!

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Cannot receive faxes


Faxes cannot be received but they can be sent Review the following information to determine why faxes are not being received.
  • Phone company services: Do you have any of the following telephone line services from your telephone company: Voice Mail, Privacy Block, Security Screen, Anonymous Call Rejection, or Privacy Manager? These phone services are meant to prevent unwanted calls, but they will aslo stop faxes. Contact your telephone company for their recommended solution for receiving faxes on the same line with these services.
  • If you wish to receive faxes automatically, verify that automatic answering is enabled on models that have an Auto Answer button, or that the Rings to Answer setting is set to a number equal to or larger than one for models that do not have an Auto Answer button. On models with an Answer Mode setting, it should be set to Fax, FaxTel, or AnswerMachine depending on your setup.
  • If you have a HP PSC 2200 or an Officejet 6100 that interrupts calls or will not receive faxes, download and install the HP Firmware update for these products.
    1. Click here to go to the Drivers and Support page .
    2. Type in your model number (HP PSC 2210xi for example).
    3. Click the search arrow to the right of the text entry box. You may be asked to select your product from a list of models.
    4. On the software download page, select your operating system version.
    5. Locate and select the firmware update.
    6. Follow the directions to download and install the update
  • If an answering machine is connected to the same line, fax reception problems can occur. These problems may be corrected by changing settings or phone line connections. For more information on using a TAM or distinctive ring service, go to Using the HP All-in-One and Fax Products with a Telephone Answering Machine (buu04072) (in English).
  • If you have a PBX phone system, or an ISDN or DSL modem connected to the line, there may be some phone line configuration problems. Fax machines are analog devices and cannot be used on a digital phone service such as those used in many businesses (PBX systems). Install an analog phone line for a fax machine. Refer to document Using an HP All-in-One or Fax Product on a PBX, ISDN, or DSL Phone System (buu50333) (in English) to learn how to correct these problems.
  • If the problem still exists, continue troubleshooting in the Faxes cannot be sent or received or the problem cannot be determined section of this document.

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FAX, MODEL 920 NOT RECEIVING


Try calling your fax machine from a cell phone. If the fax doesen't answer, or if the line is busy, the phone line may be bad. Also check that the phone line to the fax is plugged into the receptical marked LINE, not PHONE. The PHONE receptical is to connect a telephone to the fax machine. If it still does not answer, try going into the fax menu and go to RECEIVE settngs. Try changing each setting, then call the fax with the cell to see if it answers. Write down each setting before you change it, so you can set it back if changing it does not solve the problem.

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The protocol is failing after the check frame is received. Most likely noisy tel line, but could be attenuation problem. Either way, have the lines checked by telco.

Feb 26, 2008 | Office Equipment & Supplies

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s.gif s.gif
Introduction Review the information below to determine why faxes cannot be sent or received. Review the symptoms below carefully and then select the symptom that best fits your problem. If the solution links you to a different document that does not resolve the problem, return to this document to continue troubleshooting. Faxes cannot be received but they can be sent Review the information below to determine why faxes are not being received.
  1. Phone company services: Do you have any of the following telephone line services from your telephone company: Voice Mail, Privacy Block, Security Screen, Anonymous Call Rejection, and Privacy Manager. These phone services are meant to prevent unwanted calls, but they will also stop faxes. Contact your telephone company for their recommended solution for receiving faxes on the same line with these services.
  2. If you wish to receive faxes automatically, verify that automatic answering is enabled on models that have an Auto Answer button, or that the Rings to Answer setting is set to a number equal to or larger than one for models that do not have an Auto Answer button. On models with an Answer Mode setting, it should be set to Fax, FaxTel, or AnswerMachine depending on your setup.
  3. If you have a HP PSC 2200 or an Officejet 6100 that interrupts calls or will not receive faxes, download and install the HP Firmware update for these products.
    1. Visit the HP Support and Drivers Home page .
    2. Select Download drivers and software .
    3. Type in your model number (HP PSC 2210xi for example).
    4. Click the search arrow to the right of the text entry box. You may be asked to select your product from a list of models.
    5. On the software download page, select your Windows version.
    6. Locate and select the firmware update.
    7. Follow the directions to download and install the update.
  4. If an answering machine is connected to the same line, fax reception problems can occur. These problems may be corrected by changing settings or phone line connections. For more information on using a TAM or distinctive ring service, go to Using the HP All-in-One and Fax Products with a Telephone Answering Machine (bpu04072).
  5. If you have a PBX phone system, or an ISDN or DSL modem connected to the line, there may be some phone line configuration problems. Fax machines are analog devices and cannot be used on a digital phone service such as those used in many businesses (PBX systems). Install an analog phone line for a fax machine. Refer to document Using an HP All-in-One or Fax Product on a PBX, ISDN, or DSL Phone System (bpu50333) to learn how to correct these problems.
  6. If the problem still exists, continue troubleshooting in the Faxes cannot be sent or received or you're not sure of the problem section below .

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Faxes cannot be received but they can be sent Review the information below to determine why faxes are not being received.
  1. Phone company services: Do you have any of the following telephone line services from your telephone company: Voice Mail, Privacy Block, Security Screen, Anonymous Call Rejection, and Privacy Manager. These phone services are meant to prevent unwanted calls, but they will also stop faxes. Contact your telephone company for their recommended solution for receiving faxes on the same line with these services.
  2. If you wish to receive faxes automatically, verify that automatic answering is enabled on models that have an Auto Answer button, or that the Rings to Answer setting is set to a number equal to or larger than one for models that do not have an Auto Answer button. On models with an Answer Mode setting, it should be set to Fax, FaxTel, or AnswerMachine depending on your setup.
  3. If you have a HP PSC 2200 or an Officejet 6100 that interrupts calls or will not receive faxes, download and install the HP Firmware update for these products.
    1. Visit the HP Support and Drivers Home page .
    2. Select Download drivers and software .
    3. Type in your model number (HP PSC 2210xi for example).
    4. Click the search arrow to the right of the text entry box. You may be asked to select your product from a list of models.
    5. On the software download page, select your Windows version.
    6. Locate and select the firmware update.
    7. Follow the directions to download and install the update.
  4. If an answering machine is connected to the same line, fax reception problems can occur. These problems may be corrected by changing settings or phone line connections. For more information on using a TAM or distinctive ring service, go to Using the HP All-in-One and Fax Products with a Telephone Answering Machine (bpu04072).
  5. If you have a PBX phone system, or an ISDN or DSL modem connected to the line, there may be some phone line configuration problems. Fax machines are analog devices and cannot be used on a digital phone service such as those used in many businesses (PBX systems). Install an analog phone line for a fax machine. Refer to document Using an HP All-in-One or Fax Product on a PBX, ISDN, or DSL Phone System (bpu50333) to learn how to correct these problems.
  6. If the problem still exists, continue troubleshooting in the Faxes cannot be sent or received or you're not sure of the problem section below .

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Review the information below to determine why faxes cannot be sent or received. Review the symptoms below carefully and then select the symptom that best fits your problem. If the solution links you to a different document that does not resolve the problem, return to this document to continue troubleshooting. The fax machine doesn't receive or send a fax and prints an error report (bpu02549). Faxes cannot be received but they can be sent . Faxes cannot be sent but they can be received . Faxes fail intermittently or with only one fax number . Faxes cannot be sent or received or you're not sure of the problem . Faxes cannot be received but they can be sent Review the information below to determine why faxes are not being received. Phone company services: Do you have any of the following telephone line services from your telephone company: Voice Mail, Privacy Block, Security Screen, Anonymous Call Rejection, and Privacy Manager. These phone services are meant to prevent unwanted calls, but they will also stop faxes. Contact your telephone company for their recommended solution for receiving faxes on the same line with these services. If you wish to receive faxes automatically, verify that automatic answering is enabled on models that have an Auto Answer button, or that the Rings to Answer setting is set to a number equal to or larger than one for models that do not have an Auto Answer button. On models with an Answer Mode setting, it should be set to Fax, FaxTel, or AnswerMachine depending on your setup. If you have a HP PSC 2200 or an Officejet 6100 that interrupts calls or will not receive faxes, download and install the HP Firmware update for these products. Visit the HP Support and Drivers Home page . Select Download drivers and software. Type in your model number (HP PSC 2210xi for example). Click the search arrow to the right of the text entry box. You may be asked to select your product from a list of models. On the software download page, select your Windows version. Locate and select the firmware update. Follow the directions to download and install the update. If an answering machine is connected to the same line, fax reception problems can occur. These problems may be corrected by changing settings or phone line connections. For more information on using a TAM or distinctive ring service, go to Using the HP All-in-One and Fax Products with a Telephone Answering Machine (bpu04072). If you have a PBX phone system, or an ISDN or DSL modem connected to the line, there may be some phone line configuration problems. Fax machines are analog devices and cannot be used on a digital phone service such as those used in many businesses (PBX systems). Install an analog phone line for a fax machine. Refer to document Using an HP All-in-One or Fax Product on a PBX, ISDN, or DSL Phone System (bpu50333) to learn how to correct these problems.

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