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Found wok cat #5109. don't have correct power cord. Other cords work but I'm uncomfortable not having the right one. live in Show Low, Az. can you send me the correct cord or tell my were to buy one?

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Call West Bend, and find out how to order a wire. Or, you can call some local appliance dealers and ask if they can order a wire for you. You will need the model number when you call.

If your product is within its warranty period, please contact Customer Service at 1-866-290-1851 Monday through Thursday, 7:30am to 5pm and Friday, 8:30am to 4pm C.S.T. Products should only be sent to us after contacting customer service and obtaining a return authorization. This will expedite the services we are able to provide to you.

If your product is past its warranty period, 1 year for most products, we do not have any authorized service centers, nor are we able to repair any products that are sent to us. Minor replacement parts can be purchased from us, but we do not offer any internal replacement parts.

Hope helps.

Posted on Sep 14, 2010

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