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Hp officejet 6500 printer keeps coming up with ink system failure. followed instructions to clean it but no luck! help!

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  • Anonymous Mar 30, 2014

    officejet 6000

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Kim, I have an HP 4200 that had a similar problem. It turned out to be the after market ink cartridge I was using. I secured a real Hp cartridge installed it and it cleared the problem. Hope this helps.

Ed

Posted on Sep 14, 2010

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Posted on Jan 02, 2017

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HP Photosmart B210a error message


Simple. Remove the ink and printhead. You can remove printhead by pulling gray latch up and sliding printhead up and out. Clean printhead gunk off using warm running water. Remove any ink gunk on the right side of printer if you see any. Turn printer off and on. See if problem went away. If it did, try putting the cleaned printhead inside printer again. If problem comes back, seems like the issue is with a bad printhead. Below are video instructions on cleaning head manually. The printheads are not same. B210 printhead is not the same with HP 6500, but instructions are same.

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HP Officejet 6500A Printer problem. Ser.No.


Try reset the printer after you have cleaned the printheads. http://www.youtube.com/watch?v=31TbWMrTaFk

Sep 18, 2013 | HP Officejet 6500 AllInOne InkJet Printer

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Not printing correct colors all come out light brown or pink


For severe HP OJ 6500/6500A/7000 print quality/missing color issues, or incorrect color output, there could be an air bubble in the ink cartridge(s), an air gap between cartridge and PRINTHEAD, or a portion of the PRINTHEAD is dry (quite common), so you should first perform a CLEAN PRINTHEAD procedure from your printer control panel.
It is first suggested you print the SELF TEST or PRINT QUALITY REPORT (under TOOLS menu) to aid in identifying which color is causing the issue. Check that cartridge or cartridges to ensure they have plenty of ink inside.
NOTE: If one or more the colors were previously dry fired during printing (i.e. if you continued printing using only a few colors to one, air may have been accidently ingested into the ink lines between the cartridge(s) and PRINTHEAD. To recover from this problem, you may have to run the CLEAN PRINTHEAD procedure 2-3 times.
If a problem persists then it is suggested to review the steps outlined on the following HP 920 support pages, including printhead removal/printer cleaning and service station cleaning. It is suggested you refer to printer manufacturer instructions first as the Inkjet411 procedures are provided for general guidance purposes only. A dirty service station can cause poor image quality and/or ink cross-contamination between different colors:
http://inkjet411.retailinkjet.com/?page_id=1495
If the problem still cannot be corrected, then the PRINTHEAD may be dry and may need to be flushed (i.e. with warm water as it could have dried out, but this is a function of how much you print). Remove and thoroughly flush all ink ports for 2-3 minutes...thoroughly dry printhead prior to re-installing. Retest. For complete instructions refer to video here: http://inkjet411.com/?page_id=2412
Worst case scenario the PRINTHEAD may simply be electrically damaged or at end-of-life (while Officejet 6500/6500/7000 printer PRINTHEADS are rated for an estimated 15,000 pages, the average consumer may only see up to a 10,000 printed page throughput) and may require replacement. A severe failure of the PRINTHEAD is typically accompanied by error messages such as INCOMPATIBLE PRINTHEAD, REPLACE PRINTHEAD or INK SYSTEM FAILURE. NOTE: The PRINTHEAD will eventually fail in time. For more information on the how the PRINTHEAD works, watch the video here: http://inkjet411.retailinkjet.com/?page_id=1983
To verify Printhead electrical performance, activate the Tap 41 diagnostic test, (i.e. Pen Status: Pen OK).....for printer model instructions please visit: http://inkjet411.com/?page_id=1813
To solve other HP920 ink-series printer/printing related issues please visit http://www.inkjet411.com

Apr 01, 2013 | HP Officejet 6500 Wireless All-in-One...

1 Answer

Ink system failure error message.


Hi,

You can click on the link below to see step by step instruction to resolve the Ink system faliure error. These messages comes due to cartridge or print head issues.

Click here >>> Ink system faliure

Regards,
Shrey

Jun 06, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

HP OFFICEJET 6500 WIRELESS INK SYSTEM FAILURE


Hi,

You can click on the link below to see step by step instruction to resolve the Ink system faliure error. These messages comes due to cartridge or print head issues.

Click here >>> Ink system faliure

Regards,
Shrey

May 28, 2011 | HP Officejet 6500 Wireless All-in-One...

2 Answers

Need instructions on how to use all the features on my officejet 6500 printer.


Hello
Here is the link for the manual of HP officejet 6500 you can download and learn all the features of your printer from the manual
http://h10032.www1.hp.com/ctg/Manual/c01669504.pdf
Good Luck, and do rate the solution if got help

Dec 18, 2010 | HP Officejet 6500 Wireless All-in-One...

2 Answers

HP OfficeJet 6500 Wireless - repeated ink system failures. Repeated tried inspecting and reinstalling cartridges and turning off and on. Worked about 40 % of the time at first. Now nothing seems to...


hello, i'm sorry about the problem you are having, the problem will probably be 2 fold, one is printhead, and last maybe inks, hp recommends taking inks and printhead and cleaning contacts, and re-installing, and try again, what i have done was go thru chat on hp's web site and explaine that i have done all they're instruction, and nothing worked, they eventually sent me new printhead and inks. i would try going that route, the chat was better than trying to call they're phone support.

Oct 06, 2010 | HP Officejet 6500 Wireless All-in-One...

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Attempting to install Hp Officejet 6500. Everything seems fine except I keep getting "Initializing.....Load paper in Main Tray and push OK" then I get "Ink System Failure" Don't know what the problem...


Hi


Thanks for using FixYa. First try to uninstall and reinstall printer drivers from this link. If still the issue is not resolved then you have to reset the printer by following the step by step instructions given in this link. Please do accept the solution if the issue is resolved or else revert for further assistance.


Thanks
Rylee

Feb 23, 2010 | HP Officejet 6500 Wireless All-in-One...

2 Answers

60 days old hp 6500 ink jet failure


See for any local Computer Technician or bring your printer to computer to make sure that your new ink cartridge works.
Usually this problem occur when a lot of waste or unable to clean physically the printer.
I'm sure 100% works with consultation to your printer.
A lot of problems are not even identify directly with only one new ink attack. Failure to print, hardware detection, mechanical problem & etc. are only problems may have.
Hope this tip might you a lot.
Good luck!

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