Question about Electrolux Dishwashers

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Error 03 -"Wash pump not operating" and sometimes Error 12 "drain valve is running when it should be off". About one third of time runs normally. Other times only E03 or E 12 after E03 and restart attempts(pwr off/on). Pwr off 1 min before restart attemps. Last 45 uses eventually does run to finish. Local tech unable to replicate problem in one $100 service call.

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

Rotu
  • 175 Answers

SOURCE: long cycle and other probs.

This is almost always a bad control board. If you want to verify this, turn power off to the unit and remove the outer door by removing the 4 or 6 torx screws down each side and then remove the upper housinb by removing the remaining torx screws. Once you have the upper housing off, find the control board. It is a white box with lots of wires connecting to it. Lable the wires and take them off, then pop the control board out of place (it just snaps in) Once you hve the control board in hand open the white houseing into 2 halfs (it is hinged) and pop the board out of its holder (the half of the board without the buttons) and look on the back for a burned solder joint. Ths is how they all fail. You may be able to clean the joint and re-solder it, but I have never tried. If you Don't want to go through all that, just get a control board 99.9% surethat's where your problem is. Good Luck!

Posted on Mar 20, 2007

  • 213 Answers

SOURCE: Bosch Dishwasher wont drain

have you removed the filter? if it gets clogged the dishwasher wont drain. other wise is sounds like a faulty drain pump

Posted on Nov 20, 2007

gwshaw71
  • 83 Answers

SOURCE: Drain pump runs continuously

Which model do you have and is there any fault codes showing on unit? I have all of the service manuels for miele products.I am factory auth. for service on miele.

Posted on Feb 24, 2008

  • 1 Answer

SOURCE: Bosch Sensotronic dishwasher will not drain

We also have this problem. Dishes smell like golf course irrigation water. Any suggestions on how to fix it? Do we call a repairman?

Posted on Apr 17, 2008

  • 1 Answer

SOURCE: GE Nautilus won't drain after Rinse Cycle

Check disposer plug. If a garbage disposer has been recently installed, it is possible the disposer drain plug was not removed. The drain plug is a plastic piece in the disposer that blocks the hole where the dishwasher hose connects. Also check the hose connected to the disposal. Mine apparently had a kink in it. When I straightened the hose the dishwasher drained at full speed (I recently had a plumber re-route a hot waterline. He must has bent the hose). Hope this helps. If not go to the GE website. That's where I found my answer.

Posted on Sep 29, 2008

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F9,E0 error I cleaned the pump filter and hoses found debris in both. When I run the machine on quick wash with no clothes it works fine. When I put clothes in and wash the error returns


Need model number
F09 -
Overflow Condition (Pressure Switch Closed Too Long) - Check to make sure drain hose is not plugged or kinked and unplug the unit and disconnect power. Check wire harness connections to pressure switch, drain pump, and Central Control Unit (CCU). Check for drain pump failure and clean it of any debris. Check the inlet valve and pressure switch for proper shut off and operation. Replace failed component. Note: If this error occurs, the door will remain locked and the drain pump will run constantly even if 'cancel' is selected. Turn off hot and cold water to faucets and unplug the unit before proceeding.

Mar 14, 2016 | Washing Machines

1 Answer

Fisher and paykel IW812 error code 12 and 37, sometimes it won't drain, just beeps at me, now it's just started to coniually fill while draining.


12. (00001100) Phase 1 to 6 - Flood Protection Error
The Motor Controller module has found the water level to be above the flood level
and tried to pump the excess water out. (Under extremely high flow rate conditions
the machine may overfill during the "top-up" routine in agitate.) After pumping for
30 seconds, it has been unable to lower the water level below the flood level. Either
the water valves have stuck on and are letting water in at a flow rate that is higher
than the pump can handle, or the pump is blocked and can't remove the excess
water.
Primary Source: Water Valves.
Action:
If the water valves are on continuously, check that the water valves turn off
mechanically (remove power from machine).
Secondary Source: .Pump system
Action:
Check pump for blockage and drain hose for correct height and kinking
Tertiary Source: Motor Controller module.
Action:
If water valves are being driven on electrically, replace Motor Controller
module.
37. (00100101) Phase 1 to 6 - Pump Blocked Error ( No change in the water
level)
While draining, the water level reading from the pressure sensor has not changed
for over 3 minutes. There are three likely reasons for this fault. One is that the
drain hose or the pressure switch hose has been squashed or kinked and the pump
out rate has been dramatically reduced. The second possibility is that the pump is
partially or fully blocked. The third is that the pump is not operating due to Motor
Controller module, wiring or pump failure. This fault could also appear if the
machine is pumping to an unusually high head of drain hose or into an extended
length of drain hose. The Fourth possibility is a diverter valve fault or blockage,
water level is not altering as the diverter is stuck in the recirculation mode, giving
the module the appearance the pump is not lowering the water level.
Primary Source: Pump System.
Action:
1) Check that the drain hose has not been kinked.
2) Check the length of the drain hose and try to reduce the length if excessively
long. A 39 inch (1 metre) extension hose of the same diameter fitted to the
existing drain hose is the maximum allowable length.
3) Check for open circuit windings in the pump. (Note: Pumps are fitted with a
thermal cut-out, which will reset on cooling.)
4) If the Tub is empty of water, remove the pump from the pump housing and
check that it is not blocked. Also check the drain hose is not blocked.
5) If the Tub contains water, then service the pump from the top of the machine
by removing the top deck and Basket. Bail out the water, remove the pump
cap and hood and clear the restriction.
Secondary Source: Wiring.
Action:
1) Check the pump harness is connected correctly to the pump.
2) Check continuity of the pump harness.
Tertiary Source: Motor Controller module.
Action:
Activate the pump by operating the machine in spin mode. Check the pump
is rotating. If it is not operating, and Primary and Secondary checks have
been performed, then replace the Motor Controller module.
Note: Consider fitting Pump Hood Kit (WM013). If (5kg) 11lb SmartDrive fit splash
guard to pump.
Quaternary Source: Diverter Valve failure (Phase 5 and 6 Eco's )
Action:
Check the diverter valve, see fault code 51
51. (00110011) Phase 5 and 6 Eco - Diverter Valve Fault
Primary: The motor controller has registered a drop in water level in the
recirculation phase of the wash cycle, water is being drained instead of recirculated.
Or water has been sprayed onto the valve from an external source and caused the
solenoid to blow.
Action:
Turn the power off at the machine but leave the power on at the wall, then measure
the voltage across the terminals of the wax actuator, if a reading of 120V is
achieved the motor controller has failed due to the valve and both will need to be
replaced.
Secondary: Check for blockage in the valve itself or a broken hinge mechanism.

Dec 05, 2012 | Fisher and Paykel Fisher Paykel Intuitive...

1 Answer

I have an error 04 showing on my dishwasher, and the cycle will not run. Please help!


dryer damper problem. there is another post that will help from electrolux personnel.
Thank you in advance for allowing Electrolux to assist you in
this matter.

I apologize for the inconvenience and concerns this dishwasher unit has been causing you. Unfortunately the error "E04" code does indicate an issue with the drying damper. Now this is something that a technician would have to assess because wiring is needed to be checked.

Check wiring between Main Control Board and upper fan. If correct, replace upper fan.

If your unit is brand new it is covered under warranty and you can choose to contact your dealer for a repair technician, or visit www.electroluxappliances.com/servicelocator to find a listing in your area.

Kindest Regards,


Chris Polk
Online Outreach Representative
Electrolux Major Appliances

Er 01
Leak Detector - When water is detected under
the tub.
Er 02
Thermistor - When thermistor/turbidity module
fails
Er 03
Wash Pump - Wash pump not operating
Er 04
Drying Damper - Drying damper not operating
Er 05
Upper Fan - When in the dry cycle, the control
board does not receive proper speed feedback
from the upper fan
Er 06
Lower Fan - When in the dry cycle, the control
board does not receive proper speed feedback
from the lower fan
Er 07
Drain Valve - When in the drain mode, the control
board does not receive proper position feedback
from the drain valve
Er 08
Tactile or touch switch - Control board has
verified a switch on the user interface is bad or
shorted
Er 09
Communications - Communication failure between
main user board and power supply
Er 10
Mains Relay - Failure in the mains power relay
Er 11
Drain Valve - Time out before finding a state for
the drain valve
Er 12
Drain Valve - The drain valve is running when it
should be off
Er 13
System wide - Lost control of the State Machine

Jun 23, 2011 | Electrolux Dishwashers

1 Answer

Code "F02" sometimes pumps out water sometimes


F-2 Long Drain
If the drain time exceeds eight minutes, the water valves are turned off
and "F/02" is flashed. Press PAUSE/CANCEL two times to clear the
display.
NOTE: After four minutes the "Sud" error will be displayed, then four
minutes later the "F/02" error code will be displayed.
1. Check the drain hose and make sure it is not plugged
or kinked.
2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and
make sure the pump is running.
4. Check the drain pump filter for foreign objects.
5. Plug in washer or reconnect power.
6. If the above does not correct the problem, go to step 7.
7. Unplug washer or disconnect power.
8. Replace the pump.

Here's the handy Hippy with a nice video

Here is a Duet HE washer service manual

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Jan 24, 2011 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

I have a jenair and it is not draining. I saw your advise below to check the bottom of the dishwasher as well as make sure the drain line is clear all the way thru? Can I do that with out calling in for...


Maybe. Check for your normal clogs near the drain (you have probably done that already).
Can you hear the pump running and water flowing inside when you run a wash cycle? The same pump that circulates the water empties the machine too. If the pump is pumping normally in the wash cycle there may be a bad or obstructed valve or drain line. If you remove the drain line at the valve you might find something in it. If not, the next step would be to check the drain valve with an ohmmeter.
If it's not something like a clogged line or faulty valve then it's probably in the timer or computer and it might be time to call somebody.
Good luck!

Oct 08, 2010 | Jenn-Air 24 in. JDB2150AWP Built-in...

1 Answer

Doesn't keep running. doesn't drain stops


"F21" (AKA SD) is a Long (SLOW) Drain error (LD). If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:


1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump...



If you experience a problem where the washer does not drain properly or the drain pump makes excessive noise, here's the information you need to check the drain pump:

Symptom: PUMP IS RUNNING, BUT NOT DRAINING PROPERLY.

1. Unplug the washer while servicing inside the unit.
2. Remove the lower kick panel under the door by removing the three 7mm screws under the bottom edge of the panel. HINT: Use a couple of blocks of wood to prop up the front feet of the washer to gain better access to the screws. Once the screws are removed the panel should drop down, and then pull off. If the panel becomes stuck, a slight tap on either side will dislodge it.
3. Locate the drain pump. It will be located directly under the wash tub (it is the only pump this washer has).
4. There is an access removal cover on the pump that can be removed to clean out the trap. BEFORE doing this, it is strongly recommended that you remove all residual water from the wash tub & drain line or you will have about a gallon or so inside your washer and on the floor to clean up.
5. Here's a helpful way of quickly removing the residual water. If you own a wet/dry shop vac, remove the drain hose from the standpipe at the wall and pull a vacuum with the shop vac. This will empty the wash tub, pump and drain lines. If you don't own a shop vac, grab a bunch of old towels and open the access on the pump slowly so that it comes out at a trickle. Allow the towels to soak up the majority of the water. Close the access and stop the water if you need to get additional towels.
6. Open the pump access and remove once you have all the water drained. Check the drain pump for foreign objects and debris. Check the pump impeller and make sure there's nothing caught in it. Items as small as toothpicks or cotton swabs have been known to stop this pump from working.
7. Clean out the pump thoroughly and reinstall the access cover. Make sure the cover is snug, but do not over tighten.
8. Place the drain hose back in the standpipe (IMPORTANT - DO NOT FORGET!).
9. With the bottom panel still off, plug the washer back in and select the following on the operator console - DRAIN SPIN, NO SPIN, and then press any button under OPTIONS 4 times (it must be the same button). "C00" will show on the console display as the washer begins diagnostics mode.
10. Check the drain pump for leaks as the washer fills. The pump is gravity filled and will hold water even it is not pumping. Allow washer to run through diagnostics until it begins the wash tub tumble cycle.
11. At this point, you can stop the diagnostics procedure by pressing PAUSE/CANCEL 2 times. The drain pump energizes and the washer will begin to drain.
12. If the drain pump works normal and there are no leaks detected, reinstall the bottom panel and tighten screws.


NOTE: It is normal to have residual water left inside the wash tub under the wash basket. This is why it is important to leave the door ajar when not in use so this water does not become sour.

http://media.fotki.com/1_p,wktwwdgrkbbfrdgxgtqsskgwtqkq,vi/kstdgfskbxktqtggsqb/1/1303472/5961857/image64920img-or.gif

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.


If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for helping with your FREE question

Jan 22, 2010 | Whirlpool Calypso GVW9959K Top Load Washer

2 Answers

Displaying error number F02


Hi there
OK i give you what you need to read so you know what it is. Hope this gets you in the right direction.
F/02 Long Drain
If the drain time exceeds 8 minutes, the water valves are turned off and "F/02" is flashed.
NOTE: After 4 minutes the "Sud" error will be displayed, then 4 minutes later the F02 error code will be displayed.

Press PAUSE/CANCEL twice to clear the display.
  • Check the drain hose and make sure it is not plugged or kinked.
  • Check the electrical connections at the pump and make sure the pump is running.
  • Check the drain pump filter for foreign objects.
  • If the above does not correct the problem, replace the pump.
Thank you for writing to fix ya.
Best regards Richard

Dec 11, 2009 | Kenmore Elite 45986 Front Load Washer

2 Answers

Kenmore f21 error


EXPLANATION AND RECOMMENDED PROCEDURE
F21 LONG DRAIN

If the drain time exceeds 8 minutes the water valves turn off.
NOTES:After 4 minutes the “Sd” error will be displayed, then
4 minutes later the “F/21” error code will be displayed. Press
PAUSE/CANCEL two times to clear the display.

Possible Causes/Procedure
1. Check the drain hose and make sure it is not plugged or
kinked.
2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and make sure
the pump is running.
4. Check the drain pump filter for foreign objects.
5. Plug in washer or reconnect power.
6. If the above does not correct the problem, go to step 7.
7. Unplug washer or disconnect power.
8. Replace the pump.

Jun 14, 2009 | Kenmore 46462 Front Load Washer

1 Answer

Calypso won't move into the Spin cycle, LD and OB errors


"F21" (AKA SD) is a Long (SLOW) Drain error (LD). If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:


1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump...



If you experience a problem where the washer does not drain properly or the drain pump makes excessive noise, here's the information you need to check the drain pump:

Symptom: PUMP IS RUNNING, BUT NOT DRAINING PROPERLY.

1. Unplug the washer while servicing inside the unit.
2. Remove the lower kick panel under the door by removing the three 7mm screws under the bottom edge of the panel. HINT: Use a couple of blocks of wood to prop up the front feet of the washer to gain better access to the screws. Once the screws are removed the panel should drop down, and then pull off. If the panel becomes stuck, a slight tap on either side will dislodge it.
3. Locate the drain pump. It will be located directly under the wash tub (it is the only pump this washer has).
4. There is an access removal cover on the pump that can be removed to clean out the trap. BEFORE doing this, it is strongly recommended that you remove all residual water from the wash tub & drain line or you will have about a gallon or so inside your washer and on the floor to clean up.
5. Here's a helpful way of quickly removing the residual water. If you own a wet/dry shop vac, remove the drain hose from the standpipe at the wall and pull a vacuum with the shop vac. This will empty the wash tub, pump and drain lines. If you don't own a shop vac, grab a bunch of old towels and open the access on the pump slowly so that it comes out at a trickle. Allow the towels to soak up the majority of the water. Close the access and stop the water if you need to get additional towels.
6. Open the pump access and remove once you have all the water drained. Check the drain pump for foreign objects and debris. Check the pump impeller and make sure there's nothing caught in it. Items as small as toothpicks or cotton swabs have been known to stop this pump from working.
7. Clean out the pump thoroughly and reinstall the access cover. Make sure the cover is snug, but do not over tighten.
8. Place the drain hose back in the standpipe (IMPORTANT - DO NOT FORGET!).
9. With the bottom panel still off, plug the washer back in and select the following on the operator console - DRAIN SPIN, NO SPIN, and then press any button under OPTIONS 4 times (it must be the same button). "C00" will show on the console display as the washer begins diagnostics mode.
10. Check the drain pump for leaks as the washer fills. The pump is gravity filled and will hold water even it is not pumping. Allow washer to run through diagnostics until it begins the wash tub tumble cycle.
11. At this point, you can stop the diagnostics procedure by pressing PAUSE/CANCEL 2 times. The drain pump energizes and the washer will begin to drain.
12. If the drain pump works normal and there are no leaks detected, reinstall the bottom panel and tighten screws.


NOTE: It is normal to have residual water left inside the wash tub under the wash basket. This is why it is important to leave the door ajar when not in use so this water does not become sour.

http://media.fotki.com/1_p,wktwwdgrkbbfrdgxgtqsskgwtqkq,vi/kstdgfskbxktqtggsqb/1/1303472/5961857/image64920img-or.gif

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If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.
The OB indicates and out of balance condition has been detected by the motor control. You say this happens when the washer is empty also. One thing about the OB error is that the lid must be opened to clear the error and allow the washer to advance to the next part of the cycle. If the lid is not opened to adjust the clothes then the OB error will happen again.

If the OB error was cleared and the OB occurs with an empty load then the motor control has failed.

The drain pump must work. The image below shows how to run a diagnostic test to check the drain pump. Follow the instructions in the image below and check the drain pump operation. If the pump runs and the water does not drain then the sump is clogged. If the pump hums but does not run then the pump needs to be replaced.

http://media.fotki.com/1_p,wkktswgwqtqrbwfxgtqsskgwtqkq,vi/gftrgbbtfxfffgqskfk/1/1303472/5961857/image48348img-or.jpg

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Jun 29, 2008 | Whirlpool Calypso GVW9959K Top Load Washer

2 Answers

Indesit evolution de73 dishwasher


01 = Acquastop operated due to leak / overfill - machine drains until empty + lmin.

A02 = Heater Relay open circuit/short circuit or Thermistor or Safety T/Stat o/c or s/c or Element machine fills to Level Switch & Wash Pump runs.

A03 = Thermistor open circuit /short circuit - machine drains until Level Switch resets +1minute

A04 = Unable to sense/reach temperature in 70mins. - machine drains until Level Switch resets + lminute

A05 = Level Switch not resetting in within 3' 20" of drain commencing - machine drains until Level Switch resets +1 minute

A06 = Not used see also H20 at end

A07 = Wash pump Triac closed/open circuit - check that Drain Pump is not disconnected or Aquastop operated

A08 = Auxiliary Wash Pump Triac closedlopen circuit - check Wash Motor operation- machine drains until Level switch resets+30"

A09 = Main Wash Pump Triac closed/open circuit - cheek Wash Motor operation- machine drains until Level Switch resets+30"

A10 = Fill Solenoid valve Triac closedlopen circuit - check valve/operation - machine drains until Level Switch resets+30"

A11 = 1/2 load Solenoid Valve Triac or alternating Wash Motor action - check Solenoid Valve operation & alternating Motor action, replace Module if required - machine drains until Level Switch resets +30"

A12 = Relay with open circuit - check Heater, replace Module if required - machine drains until Level Switch resets+30"

A 13 = Dispenser Triac incorrect operation closed/open circuit - Wash Cycle completes but with Dispenser Lid notfunctioning correctly

H20 = Static 'Fill Time exceeding 6 minutes - cheek for blockages/low pressure

Apr 07, 2008 | Indesit 24 in. DE73 Evolution...

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