EpsonstylusCX4800 printing blank pages. I have followed brochure instructions: cleaned the print head 5 times, shut off overnight, unplugged and replugged both ends of the cable connection. Nothing...
From what I can gather, the cleaning pad (in which the excess ink from cleaning ends up) is full... or at least the counter thinks it is full. Epson uses hardcoded counters on certain things; for example, as you probably noticed from this experience, the ink cartridges show a decrease in ink every time you clean them, but with this problem, they are actually still full.
There is a handheld device, that costs about $15, that will allow you to reset the counters on the ink cartridges.
As for fixing this printing problem, the software available online, that is supposed to be able to reset the counter that decides if the ink cleaning pad is full, doesn't work.
In 2006, I also bought a CX4800. Right as the warranty ran out, I came upon this issue that as soon as I put new cartridges in, it completely stopped printing. Epson sent me a new printer so fast it was amazing. Basically all I told tech support was I put new cartridges in and it won't print. Boom, new printer. Which means this is a known issue with this model.
Now, 4 years later, same issue just happened again. Spent over an hour on the phone (nicely) **** out tech support and her manager because I just spent $60 on cartridges only to have them not work. I tried every angle, I'm an IT Systems Engineer, I know how to play the tech support game, and the best I could get out them was 10% off a new printer and an extra set of cartridges for whatever Epson printer I decided to buy. I even tried to just get my $60 back for defective cartridges, no luck.
Needless to say, but I will never buy another Epson.
Basically, what it comes down to is that some where internally is a counter that needs a device to reset the counter. So you are screwed, just like me, and now are left with just a bulky scanner.
BTW, I found an HP all-in-one printer that is of better quality and only costs $55 at Newegg.com. That is cheaper than the cartridges for this outdated printer. So don't bother to spend a dime to get your CX4800 fixed.
May 01, 2011 |
Epson Stylus CX4800 All-In-One InkJet...