Question about Acer Aspire 5100 Notebook

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Computer screen when starting computer, after logging in, it logs into a blank black screen, restrarting doesnt help. any suggestons?

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  • mpersaud
    mpersaud May 16, 2008

    can i take this to a shop and get it fixed? is this costly. i dont think i have a warranty.i opened up the bottom but idk what anyhting is.lol im 14

  • mpersaud
    mpersaud May 16, 2008

    safemode doesnt fix the issue

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Hi,

Offhand I would suspect video and/or its drivers. Pls try starting in "Safe Mode" and determine if problem persists. If no, then you may need to reload/update your video drivers, if yes, then you have a problem with the video card (hardware). I believe an Acer Aspire 5100 uses ATI Radeon® Xpress 1100 chipset. Am no just sure if it is an add-on card or integrated into the motherboard. Perhaps what you can do is to open the panels underneath the laptop and verify if the different cards including the memory are seated correctly.

Additionally, a post by Mark_Webber, another FixYa expert, addressed a slightly similar concern with another Acer Aspire 5100 here. It might be of additional information. This page might be interesting if not likewise informative.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

Posted on May 16, 2008

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