Question about Watches
To start with, this is not a DIY. The manufacturer clearly mentioned that it needs special tools. It would be less than 10 minutes work, however could only be done by authorized dealers. If you try to play, you might damage and it would cost you much more than getting it replaced at the dealer.
Due to the complication of changing the battery on this watch and warranty issues we cannot give out the information on how to change the battery. Please send us your watch so that we may do the battery change for you. Follow the steps below in sending us your watch.
· DO NOT PUT "SWISS WATCH INTERNATIONAL" ON THE PACKAGE, WRITE "SWI, ATTN: CUSTOMER SERVICE"
·[size= ]Send your watch or winder via insured or registered mail with sufficient insurance to cover the original purchase price.
·[size= ]Make sure your complete name and address including ZIP Code (where you would like the product to be sent back to) appear on the package return address label and are also included inside the package.
·[size= ]Enclose a complete explanation of the nature of the problem so that the correct repairs will be made and include a telephone number in case we need to reach you.
·[size= ]Pack the watch or winder securely to avoid damage in transit. Do not send it in its display box. These boxes are discarded upon receipt and cannot be returned.
·[size= ]IF STILL UNDER WARRANTY: Enclose a copy of your sales slip along with a check or money order made to SWI for $10.00 per product to cover the cost of handling, mailing and insurance. Shipping cost will be waived if purchase is within 30 days and proof of purchase is sent (The warranty may be void on products showing evidence of extreme use or evidence of moisture and/or rust.)
·[size= ]IF NO LONGER UNDER WARRANTY: You will receive an estimate, and no repairs will be made until we receive your approval of charges. If you decide not to have the repairs made, a $10.00 return shipping charge will still be assessed. Post-warranty movement repairs are guaranteed for a period of one year.
· If[size=] more than one product (watch or winder) is being shipped, enclose a packing list of the package contents and retain a copy for your records.
·[size= ]Allow 4 to 8 weeks for repairs. Estimated time for return of repaired goods cannot be given for watches or winders needing back ordered parts or special repair procedures.
I wish i could have a better solution. Usually they never even charge. However, again it depends on shop to shop :)
Let me know,if needed further assistance.
Hope i helped you.
Thanks for using ' Fixya ' and have a nice day!!
Posted on Sep 15, 2010
Hi Please accept the solution if it's helpful. Do get back to us for any further query.
Please accept the solution if it's helpful. Do get back to us for any further query.
Posted on Sep 14, 2010
The best thing to do with a watch like this is to take it to a reputable camera shop, and have them assist you. The watchmakers know how to do this, and it's better than trying to force something and possibly breaking the stem.
Good luck, hope this helps, and thanks for using FixYa.
Posted on Sep 14, 2010
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Posted on Jan 02, 2017
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