Question about Samsung HT-X50 System

2 Answers

SAMSUNG HT-X50 The "protection" screen keeps coming up and the system shuts down when I turn it on. The system is brand new

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  • Anonymous May 20, 2008

    I have the exact same problem. I thought it was over heating so I made sure it has complete space around it and it was elevated for maximum heat dissipation. Problem NOT solved. Im starting to think they underthinked the cooling of the system or the coding of the "protection". I've had mine for about 2 weeks now...and I'm gonna trade it for somethin else

  • runlikehell May 28, 2008

    I have the same problem with my HT-X50. Last night I could see and smell smoke from my entertainment center. At first I thought I would let it burn up the house and call an attorney. I decided against that stupid Idea. I unplugged and tried it an hour later,now it shuts off every 5 minutes or so. The led screen says "protection just before it shuts down. I am on hold now with Samsung. I have looked everywhere for a recall and have found nothing. I guess someone has to die in a fire before there will be a recall. They want to service it and return it to me I do not trust it. I do not think it unreasonable to not trust the unit in my house!

  • ajkoswick Jul 11, 2008

    Hey I have the same problem. I just took my casing off and noticed it was the two capacitors right in front of the fan. So I took the board off and took them out. They were so fried I can not tell what kind of capacitor to buy to replace them. Just wondering if anyone can help me out. Also if there is a better choice than the ones that came in it originally please let me know.

    Thanks a lot,




2 Answers

I've had the same problem. I smelled something burning, PROTECTION came up on the display, and the sytem shut off. Initially, I thought it just overheated, so I turned it off for the night and tried it again in the morning. It stayed on for about half an hour, then the same problem occurred, without the burning smell. I called Samsung, they said the "fan was out," but that doesn't explain the smell. I wanted to check for myself, so I opened the casing, and indeed found a burnt metallized polyester film capacitor. Samsung obviously did not consider the heat level that could get through it, and thus used the wrong type of capacitor. I'm sending it back to get serviced, hopefully it will come back with a different capacitor.

Posted on May 29, 2008


Do you smell anything burning. This happened to me and I cut it back on. It stayed on for 30 secs or so and did the same thing. After doing this 2-3 times, I smelled a burning. Being a member of the Fire Dept, I didn't want to see my buddy's coming to the house, so I unplugged it. The next day, I took it apart and there was a burnt resistor or something under neath the fan. I took it back and they gave me a new receiver, but I'm expecting the same with this one.

Posted on May 18, 2008


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1 Answer

My samsung ht-x50 receiver stays on for about an hour then shuts off then if you turn it back on it shuts back off and it will do it all the time after it rests....the sleep is off so what is the problem

It's probbaly overheating.

Generally speaking, an amp protects itself from heat, shorts and overloads by refusing to turn on or stay on.

Overloads can be from excessive periods of high output and shorts would be wiring issues or a speaker blowing up.

You should be able to feel if it's hot. WHY is it overheating? Make sure it has sufficient ventilation on all sides and that vent holes are not blocked by dust balls. Ensure the fan (if equipped) is running as designed (some only operate on demand). Clean dust and debris from it.

If the amp comes back on after cooling, you're lucky. They only have so many self-protection cycles in their lives so continuously resetting or cycling their power without addressing the cause can do more harm than good.

If it protects immediately on a cool power up you should disconnect the speaker connections and try it 'naked'. If it comes up then diagnose which lead(s) are shorted. If it does not come up the problem is internal and should be left to an experienced hands-on tech.

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Look into the TV's audio controls. If it was my setup, I'd NOT send audio through the TV to the hifi, nor video through the hifi to the TV. Additional hops and interconnects cause problems even though they're theoretically transparent.

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Whatb does it mean when the PROT comes on and then shuts off the dvd player

hello, prot mean protect the output transistor may have blown or a capacitor has poped or swelled up or the just could be a case of a dry joint


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My samsung shuts down with "PROTECTION".Help me to solve the problem.David ilomo.

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Need Vizio TV code for my Samsung HT-X50 home theater remote!

Mine is 5. Press the TV button and let it go. When it quits glowing press the power button and hold it down. Then press a number (1-86) on the keypad while holding the power button down. If the TV turns off, you are done. Press the power button again and the tv should come on. If it does not work. Release the power button for a second and then repeat with a different number until the tv turns off.

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When powered up, it states "protect" and shuts down.

it is a known product defect. samsung will fix it for you if you send them a lot of money. this helps them keep their prices low.

May 25, 2009 | Samsung HT-Z310T Theater System

1 Answer

Power turns off

Protect mode will kick in whenever a fault is detected.

You get the unit not powering up, and sometimes you hear a clicking noise, that is the protection switch that keeps shutting down the unit.

Causes that can start protect mode are:

Electrostatic harges on internal circuits.
Leave the unit unplugged for power for one hour or so, this will allow discharge.

Bad speaker wiring.
Check speaker wiring, try unplugging and plugging back, or start after removing one speaker at the time.

Internal fault.
Internal fault is the natural cause for protect mode. If all the above did not work, then the problem is a blown component or an internal fault. In this case the unit must be taken apart , tested and repaired by an experienced person.
If the unit is less than one year old, or if you want to get service, call Sony at the phone number listed on the product documentation.


Jan 31, 2009 | Samsung HT-X50 System

1 Answer

Shutting off When Volume is Turned Up

geting hot is sumting on it welll vented ?

Dec 25, 2007 | Samsung HT-X50 System

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