Question about Primavera SureTrak Project Manager 3.0 for PC

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When I try to open one of my projects is suretrak I get a pop up box that says "Suretrak has encountered a locking error" also "Error Code: M2" what can I do?

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SOURCE: After clicking print to PDF a schedule, Suretrak

Closed Sure Track. License is in use… discovered lock file in c:\programfiles\sure trak\~PVW~.loc Lock would not delete Stopped pervasive engine. Lock disappeared Restart App. Prints OK.

Posted on Apr 02, 2010

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Suretrak 3.0b: invalid path or file name when I try to save file as something else


The error message about invalid path is referring to a missing logo file. In the footer, or header, set Logo to None, or find the missing .bmp file and place it in your default SureTrak Clipart folder and re-browse to its location.

Aug 04, 2014 | Primavera SureTrak Project Manager 3.0 for...

1 Answer

How do i fix an invalid path or filename error when saving


I answered this once, but it didn't seem to post. Invalid Path or Filename error is generated when a logo (.bmp) file is specified in the header or footer, but is not found in the default folder "Clipart," usually found under SureTrak in Program Files or Program Files(x86). Either set the logo in the footer to None, or copy and paste the missing .bmp file to the Clipart folder, then in the Footer (Page Setup, third tab) re-browse the logo setting to the correct location.

May 21, 2014 | Primavera SureTrak Project Manager 3.0 for...

1 Answer

When I try to log in to open suretrak I get the message "?Unable to find a serial number. Please make sure that the files in the Program or Work directory, as specified in the registry, are not marked...


go to the security up dates web site and update the updates it shald fix part of the problem as well you mite have to close the old file as it mite not have done that

Mar 17, 2011 | Primavera SureTrak Project Manager 3.0 for...

2 Answers

I originally ran my Suretrak on Windows xp. I have now loaded it onto my new computer running Windows 7 Home at 64bit. The program is not completely functional. Is there an upgrade or fix that resolves...


Suretrak is not fully compatible with Windows 7. We have talked to Primavera on this issue and they say they will continue to support Suretrak for at least another year but have no plans to upgrade Suretrak to the Windows 7 platform.

Aug 11, 2010 | Primavera SureTrak Project Manager 3.0 for...

1 Answer

Suretrak 3.0b: When I go to page setup on some projects and change the parameters and click ok I get an error message ?Invalid path or filename?. It will not let me change anything in page setup. I have...


When I had this issue it was fixed by removing any references to a logo that was not valid anymore. Go to Page Setup-Footer and if any of the Footer Blocks reference a Logo you can either click on each one, which will bring up a Flie Path selection box, or remove any logos by hitting the down arrow and changing from Logo to none.

Aug 03, 2010 | Primavera SureTrak Project Manager 3.0 for...

1 Answer

How do i import an excel sheet to suretrak


In Excel create Activity IDs and Descriptions and copy those two columns. While in the Activity ID box in Suretrak (with no activities below) select paste. You should be able to at least input the Activity IDs and Descriptions. I haven't played with pasting Durations, Starts, etc. If the Suretrak columns match your Excel columns, you may be able to paste as much info as desired.

Jun 07, 2010 | Primavera SureTrak Project Manager 3.0 for...

2 Answers

After clicking print to PDF a schedule, Suretrak shows error message that says Suretrak Application Manager has encountered an error and needs to close. No other info.


I would try reinstalling the software. Sounds like a file got corrupted. If that does not fix it:

Have installed the latest patches for SureTrack?
Have you updated Windows?

If so, did the problem start after one of the updates?

Mar 11, 2010 | Primavera SureTrak Project Manager 3.0 for...

1 Answer

When installing I receive an error message "Unable to open serial number file". After the install, if I try to open the application I receive the error "Unable to find serial number. Please make sure the...


To all that run into this problem like I have, here is the solution:

To install Suretrak 3.0 if you get “unable to find serial#” error:

  1. Temporarily Stop the Pervasive Sql Server Workgroup engine
  2. Install Suretrak
  3. After installation, copy wbtrcall.dll and wbtrv32.dll from the c:\pvsw\bin folder and paste to c:\windows\system and c:\windows\system32
Restart computer; all should be working now

Adrian (byrdadrian@yahoo.com)

Jul 24, 2009 | Primavera SureTrak Project Manager 3.0 for...

1 Answer

Printing problems


Had a similar problem with printing from a file saved on a network drive. Apparently the file name was too long. Moving a copy of the file to the local drive (such as a folder on the desktop) allowed printing. I believe I am also functioning without the Suretrak 3.0a or 3.0b software patches which may correct the problem (see Primavera's website for patch b). Since it is only on certain files, I would think it is due to too long of a path to the filename.

Oct 06, 2008 | Primavera SureTrak Project Manager 3.0 for...

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