Question about Eureka Altima Upright Vacuum Model 2996AVS Vacuum
I cannot get the cup out to empty it, can you help me with this?
I experienced the same problem of being unable to remove the dust cup. Inspection of the dust cup appeared to indicated two tabs on the bottom of the dust cup preventing it from sliding straight out as illustrated in the instructions. However, after much fiddling, I assumed that the dust cup with the tabs was probably a slightly different part than actually intended for that particular model (2996avr) and so decided to force the cup out, reasoning that if the tabs broke in the process, that was necessary for removal of the cup anyway, and therefore not detrimental.
HOWEVER, upon forcing the cup out, the cup broke away from a plate upon which it is designed to sit. The cup had apparently become stuck to the plate after much use without sufficient care and cleaning. The plate is what the tabs are attached to, and so by breaking the cup free of the plate, the tabs were not an issue, and the cup easily slid in and out of the housing, as intended. It was also observed, upon removal of the cup, that there is a very slight lip on the front of the plate to secure the cup in the proper position; this would likely act as an additional hinderance if the cup was also stuck to the plate by old cemented grime.
Posted on Feb 18, 2010
You guys helped nothing by stating the obvious. It is a crappy design and caused my sister-in-law to buy a different brand. Anybody wanna buy a slightly used Altima crapbox?
Posted on Jun 14, 2011
Eureka Altima bagless (by 2 users)
Posted by Imcharmed on May 16, 2008
I cannot get the cup out to empty it; can you help me with this?
Can’t remove the cup to empty either
XThis Problem has been added to the Share Your Expertise Page under "My Work Queue". OK
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. Eureka Altima Upright Vacuum Model #2996AVS Check your owners manual for the dust cup removal but I have listed the Owner’s manual below as per the removal of the dust cup
Removing the Dust Cup
Step 1: Remove dust cup ●D by sliding dust cup lever ●O from
right to left (FIG. 12).
Step 2: Grasp dust cup ●D with both hands and pull out (FIG. 13).
Step 3: Empty dust cup ●D into trash.
Step 4: Reposition dust cup ●D in cleaner body and secure by
moving lever ●O from left to right (FIG. 14). The dust cup must be secure for proper performance.
So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.
http://www.eureka.com Customer Service 1-800-282-2886
Customer Service Dept for U.S. Customer Service Canada
Electrolux Home Care Products Electrolux Home Care Products
P.O. Box 3900 5855 Terry Fox Way
Peoria. IL 61612 Mississauga, Ontario L5V 3E4
Hours of Operation
Monday thru Friday 8:00am to 7:30pm CST
Saturday and Sunday 10:00am to 6:30pm CST
Thanks, Don the Vac Man
Go Ahead. Use Us.
Posted on May 27, 2008
Just slide the dark gray release tab, located just below the cup, all the way to open position, and then pull the Easy Empty Cup toward you.
Posted on Jan 15, 2011
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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