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I used a GE electric range while I was house sitting(don't have the serial# or age of the stove, although it is a few years old). The home owner cleaned the oven using the self-cleaning feature prior to her leaving. I used the oven to keep pizza (in the box) warm briefly @150 degrees after it was delivered, and also to re-heat pizza at a higher temp on a pan after being in the fridge. That is extent of my usage of the oven. Upon her return, The homeowner found the colour on the oven walls had changed to pale including white streaks, also she found a small amount of fine powder of sorts on the floor of the oven. I have been asked if I used a caustic oven cleaner to clean the oven causing the problems. The answer to that is no. This oven is cleaned often using the self-clean method. Could a great number of self-cleans eventually lead to this happening, some type of breakdown? Have other customers complained about this problem? What else could have caused this? As you may presume it has created some unfortunate accusations and hard feelings all around. Thank you in advance.

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It's from the cardboard of the pizza box - the heat has dried it and it has started to disintegrate, releasing all kind of chemicals and that fine powder (cellulose fibers). This is why heating recycled cardboard is strongly discouraged.
No, the self cleaning would generate a dark ashy deposit and dull the walls, not what you describe. Most likely the chemicals from the cardboard and the pizza have reacted in some unusual way with the leftovers from the self-clean.
Just bad luck so deny, deny, deny.

Posted on Sep 14, 2010


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