Question about Samsung WF337AA Front Load Washer

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As soon as the machine is on an error message of 3E appears and the machine stops

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3E - MOTOR RESTRICTION ERROR
Hall Senior is sensed every 5OOms. 1 second after motor starts to work.

If data of hall sensor is less than 2 (2RPM), the Washing motor will stop at once.

During Washing and Rinsing when a motor restriction is sensed, the motor stops and then proceeds to the next water -flow action. If the motor stops working and this happens in one direction ten times, "3E" Error is displayed.

During dehydrating. when a motor restriction is sensed. the motor stops working and then returns to the initial stage of the dehydration unbalance sensing cycle. After ten times, "3E" Error is displayed, When the motor Is told to stop because of an operating function. no error is shown.

Power 81W OFF can clear the motor restriction error.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Posted on Sep 14, 2010

  • bernard4lang Oct 07, 2010

    Thanks, much how do you lock in 81w off to clear the error code?.....thanks

  • Maripe Matjokotja
    Maripe Matjokotja Dec 09, 2013

    Thanks i am not that technical, so where do i turn off Power 81 W Off

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Samsung WF337AA Front Load Washer This video will help you diagnose the fault on 3e error codes and the video will help you solve the problem

Posted on Nov 28, 2015

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3E - MOTOR RESTRICTION ERROR
Hall Senior is sensed every 5OOms. 1 second after motor starts to work.

If data of hall sensor is less than 2 (2RPM), the Washing motor will stop at once.

During Washing and Rinsing when a motor restriction is sensed, the motor stops and then proceeds to the next water -flow action. If the motor stops working and this happens in one direction ten times, "3E" Error is displayed.

During dehydrating. when a motor restriction is sensed. the motor stops working and then returns to the initial stage of the dehydration unbalance sensing cycle. After ten times, "3E" Error is displayed, When the motor Is told to stop because of an operating function. no error is shown.

Power 81W OFF can clear the motor restriction error.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

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