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When I try to print a colored card on HP gloss Print paper i'm told that I'm out paper & my hopper is full.

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  • fcanepa229 Sep 14, 2010

    I have printer on gloss paper before Make of printer is HP Officejet J5780 All-in One

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It sounds like it can't detect the paper, have you printed on glossy paper like this before? Have you removed all regular paper and are just inserting the glossy paper? Let me know and I can help for sure. Also, what is the make and model of the printer you are using? Probably an HP, but then I need the model number as well, it should be right on the front of the printer.

Thanks
Tim

Posted on Sep 14, 2010

  • Tim Grayson
    Tim Grayson Sep 14, 2010

    I see, and yes that printer is definitely capable. I would try unplugging the printer from the wall for a good 2 minutes, then replugging it in and powering up. Take all paper out aside from the glossy paper, and make sure it is inserted in as far as it will go into the printer. It should definitely detect it and grab it, try to reprint...

    Does it still have the issue?

    Thanks
    Tim

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