Just received my new fax number and it is on the same home phone line.
When I initially set up the machine, I put in my home number and now need to change the number to my new one just given to me. I can't seem to do it and have tried everything in the menu. How do I input my new fax number? Thanks.
Setting the Station ID You should store your name or company name and fax number so they print on all fax pages you send. 1 Press Menu/Set, 0, 3. 2 Enter your fax number (up to 20 digits). Press Menu/Set. 3 Use the dial pad to enter your name (up to 20 characters). (See Entering Text on page B-11). Press Menu/Set. 4 Press Stop/Exit. You cannot enter a hyphen in the fax number. To enter a space press once between numbers. If the Station ID has already been programmed, the LCD will ask you to press 1 to make a change or 2 to exit without changing.
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Manual mode turns off all automatic answering functions unless you are using the Distinctive Ring feature or you are using an external answering machine on the same line as the Brother machine.
*Distinctive Ring is a function of your Brother machine that allows a person with one line to receive fax and voice calls through two different phone numbers on that one line. Brother uses the term "Distinctive Ring," but telephone companies market the service under a variety of names, such as Custom Ringing, Personalized Ring, Smart Ring, Ring Master, Ident-a-Ring, Ident-a-Call, Data Ident-A-Call, Teen Ring, SimpleBiz Fax & Alternate Number Ringing and BT Call Sign.
Setting the Receive Mode
Press the up or down arrow key to select Initial Setup.
Press the up or down arrow key to select Receive Mode.
Press the up or down arrow key to select Manual.
Receiving Faxes in Manual Mode
Lift the handset of a telephone that is on the same line as your Brother machine.
When you hear the sending machine's fax tones (short beeps that occur at regular intervals), do one of the following:
If the telephone you answered is near your Brother machine or connected to its EXT jack(socket), press Black(Mono) Start or Color(Colour) Start.
If the telephone you answered is not connected to or near your Brother machine, press *51 (*91 for New Zealand) on its dial pad.
Your Brother machine will produce receiving tones.
Replace the telephone handset. Your Brother machine will begin to receive the fax.
< Easy Receive (Fax Detect) >
The Easy Receive (Fax Detect) feature allows you to receive faxes in Manual Mode by simply lifting the handset of a telephone that is on the same line as the Brother machine. Your Brother machine will automatically generate fax receiving tones, at which point you can replace the telephone handset and wait for your fax to be received and printed.
Your Brother machine's Easy Receive (Fax Detect) feature is turned ON by default. To adjust your Brother machine's Easy Receive (Fax Detect) setting, please follow these steps:
Press the up or down arrow key to select Fax.
Press the up or down arrow key to select Setup Receive.
Press the up or down arrow key to select Easy Receive or Fax Detect.
Press the up or down arrow key to select On, Semi or Off.
*In some brother machines, Semi may not be in the options.
If you choose Semi, your Brother machine will only answer an incoming fax if you answer using its handset or by pressing the Hook, Hook/Hold, Hold, Speaker Phone or Tel/R key on its control panel.
Here are a couple of points to keep in mind:
If Easy Receive (Fax Detect) is ON, but your Brother machine doesn't automatically answer the incoming fax when you lift the extension telephone's handset, press *51 (*91 for New Zealand).
If you send faxes from a computer that is on the same telephone line as the Brother machine and the Brother machine intercepts the calls, turn Easy Receive (Fax Detect) OFF.
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Setting the Ring Delay
The Ring Delay sets the number of times the
MFC rings before it answers in Fax Only or
Fax/Tel mode. If you have extension
phones on the same line as the MFC or
subscribe to the telephone company’s
Distinctive Ring service, keep the Ring Delay
setting of 4.
(See Operation from extension telephones on
page A-4 and Easy Receive on page 4-3.)
1 If it is not illuminated in green, press
2 Press Menu/Set, 2, 1, 1.
3 Press ▲ or ▼ to select how many times
the line rings before the MFC answers
(00 - 04).
(If you select 00, the line won’t ring at
4 Press Stop/Exit.
Current Receive Mode
Fax : Fax Only
F/T : Fax/Tel
TAD : External TAD
Mnl : Manual
The manual has step by step instructions, I'll include a link for the online version. Section four runs through setting up recieving, if it's on a dedicated line follow the first set of instructions to set up automated answering. If it's a shared line(phone/fax) then continue down to the next section.
Note: for a shared line you may need to contact your line provider for a second number that has a "dedicated ring"
Hi, I'd love to help you with the problem you described.
Connect your phone line (out of the wall or your phone modem supplied by your phone or cable company) into the jack on your MFC-240 has a picture that is shaped like a little telephone. These jacks are located on the lower left back corner when you are facing your printer.
In the same location, there is another jack right next to the one you just plugged into. Take the phone cord that came with your printer and plug one end into the jack.
Plug the other end of this cord into the base of your phone or answering machine.
Test your connections by picking up your phone handset and listening for a dial tone.
Next, set the receive mode your printer for fax only (if you set the receive mode to phone/fax or other mode, you could experience problems with your voice mail). Fax only will ensure that your printer will only answer fax calls. Here's how you do it.
Press the menu key on your MFC-240
Press 0 (display switches to initial set up)
Press 1 (display switches to receive mode)
Fax only should be the first item that shows on the display.
Press the ok button on your MFC-240. The machine is now ready to receive faxes.
If you have not done so already set up either your answering machine or your cable company voice mail.
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hello ! click on menu scroll to fax click menu set scroll down to easy receiveclick menue set the fax should receive now providing you have dial tone on ythe line check with phone plugged in good luck brother sr tech
First, check your fax's phone line. Put a regular phone on it and check for dial tone and line noise. If the line is dead or noisy, this will cause a problem.
You can also try dialing your fax number from another phone and see if the fax unit picks up the line and starts initiating communication. (sounds like modem noises)
First this is a good machine, I use the same one and have my fax setup for the same thing. If you have a (TAD) Telephone Answering Device first you have to set up your phone to pick up before the fax, do this by setting the phone to pick up on three rings and the fax to pick up on four. Go to Menu/Fax/Setup Receive/Ring Delay. While there make sure Easy Receive is on. The machine itself will distinguish between regular calls and facsimiles and will display this info at the time of the call on its LCD screen, make sure you are using the line connection and not the phone connection. Hope this helped.
First make sure your line cable is plugged into the correct place. Most
Brother machines have a plug for Line and a plug for Extension (EXT),
make sure it's plugged into "Line".
Go into the menu on your Brother machine and select Fax, then Setup
Receive and then select Easy Receive. This will usually solve most
Brother machines come with s default of 4 rings before they will
answer, make sure none of your other devices (such as an answering
machine) are set to a lower number of rings or the fax machine will
never grab the line.
If you have distinctive ring, make sure you have it set up in the
machine. There is a section in the owners manual for setting up
If the machine grabs the line and goes through the motions but nothing
comes out on the page (no black print) then make sure you are using a
Brother ink cartridge (not refilled or generic) and print out the test
page using the "ink" button. Allow the machine to clean a few times and
see if the test page prints out correctly. If you are using refills or
a generic black, you might have premanently damaged the print head. In
this case take it to a service centre to have the head tested.