Question about Saeco Starbucks Sirena Espresso Machine

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Is there a 1-800 # I can call to speak with a person about my Sirena espresso machine issues?

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Here is contact information for Saeco:

Saeco USA 7905 Cochran Rd. - Suite 100 Glenwillow, OH 44139 Call:1.800.933.7876 Fax: 1.440.542.9173 - ...
They are the best resource, but if they fail you, our phone service may be the answer.
Farmerbear at

Posted on Sep 14, 2010


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Related Questions:

1 Answer

Where is the water intake hose on Starbucks Sirena espresso machine


I think those are made to fill but do not have a water hose. See the manual here.

Btw, I’m available to help over the phone in case u need at

Aug 08, 2016 | Saeco Starbucks Sirena Espresso Machine

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Will a Starbucks sirena portafilter fit on a Starbucks barista?

The Sirena portafilter is 58mm and the Barista portafilter is smaller at 53mm so the two are not interchangeable.

58mm is a fairly common size in portafilters however, so if you are looking for something different for your Sirena, there are options. Also the Sirena has a rubber disc and peg to function as a self-tamper, those can be removed so you can tamp your own grind and adjust it to your liking.

Jan 26, 2015 | Saeco Starbucks Sirena Espresso Machine

1 Answer

My sirena has blue blinking water light even though it has a full amount of water

Turn on the machine and turn the steam knob all the way on. Let it run until the light goes off. This primes the pump. It should run properly after that.

Oct 01, 2011 | Saeco Starbucks Sirena Espresso Machine

1 Answer

I have a 14 month old Sirena expresso machine. It

Check the thermostat or element on the top of the machine.

Mar 16, 2010 | Saeco Starbucks Sirena Espresso Machine

1 Answer

My machine will not froth milk

This problem developed on my Sirena machine about a week ago. Stopped frothing milk, but still produced lots of steam. In fact, it was splattering milk everywhere, just not producing foam. Cleaned the steam wand (including air intake) and descaled the machine (even though its only 3 months old) to no avail. Called Saeco customer support (1-800-933-7876) and the very helpful rep immediately identified the problem. Inside the Panarello steam wand is a removable plastic tube. The tip of this tube should protrude about 1/8" beyond the end of the steam wand. Mine was not. Using the eraser end of a pencil, I pushed the inner tube downward into position and, voila, I now have froth again.

Nov 01, 2009 | Saeco Starbucks Sirena Espresso Machine

1 Answer

Starbucks Sirena Espresso Machine no foam

If it is this new, and you have followed all the usage instructions, return it to point of purchase for replacement. With the Starbucks name, it could not have been cheap. Re-read all instructions and try again. If still no-go, return it.

Jul 15, 2009 | Saeco Starbucks Sirena Espresso Machine

2 Answers

My sirena does not work

anytime the water runs out and you need to refill the tank, you need to bleed the line so to speak. Take an empty cup and put it under the wand and open the knob of the steam wand until the blue light stops flashing

Feb 13, 2009 | Saeco Starbucks Sirena Espresso Machine

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