Question about Computers & Internet

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I cannot find my mail i have at&t internet service and my mail disapeared - use to be a icon saying mail that i could click on but now its not there - why would it have changed - as you can tell i don't know much about computers - cathy

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Hi Cathy,
If it was working fine before. then you might want to do a system restore to get the computer back to a previous date, where it was working fine.
If you have Windows XP on your computer,
Click on Start > All Programs > Accessories > System Tools > System restore & follow the on Screen instructions to get the computer back to a previous date.

If using Windows Vista or Windows7,
Click on Start & type "System restore" in the Blank provided. It will show up a link that says "System restore". Click on it & follow the on Screen instructions.

Hope this helps.
Cheers!!! Have a nice day Cathy!!!

Posted on Sep 14, 2010

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No. Yahoo Mail, Google or Gmail are accessible here in our end.

Try to access Yahoo Mail in different internet browser (e.g. Firefox, Opera). If the Yahoo page loads up, then the problem has something to do with the current browser that you are using. You may clear the cookies and cache of your browser and see if that will work. Here's how:

* For Internet Explorer:

1. Run Internet Explorer and click on 'Tools' menu.
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3. Click the 'Delete' button and delete the Temporary Internet Files, Cookies and History.
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* For Mozilla Firefox:

1. Run Firefox and hit 'Tools' menu.
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1. Open the Safari.
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Jun 18, 2010 | Yahoo Mail

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It takes forever to get into my yahoo mail, then when I do it shows my emails for a quick second then dissapears!


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If your Yahoo Mail work correctly on different computer, then the problem has something to do with your computer. Most likely, it's the internet browser. If the problem is within your computer, you may try to clear the cookies, cache, internet files, and/or browsing history of your browser. Here's how:

* For Internet Explorer:

1. Run Internet Explorer and click on 'Tools' menu.
2. Go to Internet Options and locate the Browsing History section.
3. Click the 'Delete' button and delete the Temporary Internet Files, Cookies and History.
4. Close the Internet Explorer and re-open it.
5. Access your e-mail.

* For Mozilla Firefox:

1. Run Firefox and hit 'Tools' menu.
2. Go to 'Clear Recent History' and click the drop-down arrow for 'Time range to clear'.
3. Select 'Everything' and then click the line beside details.
4. Check browsing & download history, form & search history, cookies, cache.
5. Click "Clear Now" button.
6. Close and re-open Firefox.
7. Access your e-mail.

* For Safari:

1. Open the Safari.
2. Click the Safari menu (right beside the Apple icon) and select "Empty Cache".
3. When asked "Are you sure you want to empty the cache?", click "Empty".
4. Click the Safari menu (right beside the Apple icon) then go to "Preferences".
5. From the security dialog box, click "Bookmarks".
6. Click on "Show Cookies" button and then hit "Remove All" button.
7. Select "Done".
8. Access your email.

Thank you and good luck!

Jun 13, 2010 | Yahoo Mail

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The first thing that you need to do is to access your Yahoo! Mail in another internet browser, so that you will know if the problem is within your Yahoo mail account, or if the issue is within your internet browser only.

If you can access your Yahoo mail in different internet browser, then you may try to optimize the browser that you are having a problem. You may follow the steps below, depending on the browser that you are using:

* For Internet Explorer:

1. Run Internet Explorer and click on 'Tools' menu.
2. Go to Internet Options and locate the Browsing History section.
3. Click the 'Delete' button and delete the Temporary Internet Files, Cookies and History.
4. Close the Internet Explorer and re-open it.
5. Access your e-mail.

* For Mozilla Firefox:

1. Run Firefox and hit 'Tools' menu.
2. Go to 'Clear Recent History' and click the drop-down arrow for 'Time range to clear'.
3. Select 'Everything' and then click the line beside details.
4. Check browsing & download history, form & search history, cookies, cache.
5. Click "Clear Now" button.
6. Close and re-open Firefox.
7. Access your e-mail.

* For Safari:

1. Open the Safari.
2. Click the Safari menu (right beside the Apple icon) and select "Empty Cache".
3. When asked "Are you sure you want to empty the cache?", click "Empty".
4. Click the Safari menu (right beside the Apple icon) then go to "Preferences".
5. From the security dialog box, click "Bookmarks".
6. Click on "Show Cookies" button and then hit "Remove All" button.
7. Select "Done".

Thank you and good luck!

Jun 09, 2010 | Yahoo Mail

1 Answer

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First, try to access your Yahoo Mail in another computer (the computer should be connected to another network as well).

If the problem appeared to be in one computer only, then you may try to clear the cookies, cache, internet files. Please follow the steps below:

* For Internet Explorer:

1. Run Internet Explorer and click on 'Tools' menu.
2. Go to Internet Options and locate the Browsing History section.
3. Click the 'Delete' button and delete the Temporary Internet Files, Cookies and History.
4. Close the Internet Explorer and re-open it.
5. Access your e-mail.

* For Mozilla Firefox:

1. Run Firefox and hit 'Tools' menu.
2. Go to 'Clear Recent History' and click the drop-down arrow for 'Time range to clear'.
3. Select 'Everything' and then click the line beside details.
4. Check browsing & download history, form & search history, cookies, cache.
5. Click "Clear Now" button.
6. Close and re-open Firefox.
7. Access your e-mail.

* For Safari:

1. Open the Safari.
2. Click the Safari menu (right beside the Apple icon) and select "Empty Cache".
3. When asked "Are you sure you want to empty the cache?", click "Empty".
4. Click the Safari menu (right beside the Apple icon) then go to "Preferences".
5. From the security dialog box, click "Bookmarks".
6. Click on "Show Cookies" button and then hit "Remove All" button.
7. Select "Done".

Thank you and good luck!

Jun 06, 2010 | Yahoo Mail

1 Answer

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It seems that you're able to access your Yahoo! Mail, but you cannot open a single email, am I right? If so, try to optimize your internet browser. Here's how:

* For Internet Explorer:
1. Run Internet Explorer and click on 'Tools' menu.
2. Go to Internet Options and locate the Browsing History section.
3. Click the 'Delete' button and delete the Temporary Internet Files, Cookies and History.
4. Close the Internet Explorer and re-open it.
5. Access your e-mail.

* For Mozilla Firefox:

1. Run Firefox and hit 'Tools' menu.
2. Go to 'Clear Recent History' and click the drop-down arrow for 'Time range to clear'.
3. Select 'Everything' and then click the line beside details.
4. Check browsing & download history, form & search history, cookies, cache.
5. Click "Clear Now" button.
6. Close and re-open Firefox.
7. Access your e-mail.

* For Safari:
1. Open the Safari.
2. Click the Safari menu (right beside the Apple icon) and select "Empty Cache".
3. When asked "Are you sure you want to empty the cache?", click "Empty".
4. Click the Safari menu (right beside the Apple icon) then go to "Preferences".
5. From the security dialog box, click "Bookmarks".
6. Click on "Show Cookies" button and then hit "Remove All" button.
7. Select "Done".

If same problem occur, try to update your internet browser by getting the latest version of it.

Thank you and good luck!

May 28, 2010 | Yahoo Mail

1 Answer

Can't open my yahoo mail


First, verify if the user name and password you are using are correct. It would be better to try accessing your Yahoo Mail in another computer, so that you could verify if the problem is your user name or password, or it could be the internet browser that you are using.

If you could access your Yahoo mail in another computer, then you need to clear the cookies, cache, internet files, and browsing history of your internet browser from the computer that you are having a problem.

Here's how:

* For Internet Explorer:

1. Run Internet Explorer and click on 'Tools' menu.
2. Go to Internet Options and locate the Browsing History section.
3. Click the 'Delete' button and delete the Temporary Internet Files, Cookies and History.
4. Close the Internet Explorer and re-open it.
5. Access your e-mail.

* For Mozilla Firefox:

1. Run Firefox and hit 'Tools' menu.
2. Go to 'Clear Recent History' and click the drop-down arrow for 'Time range to clear'.
3. Select 'Everything' and then click the line beside details.
4. Check browsing & download history, form & search history, cookies, cache.
5. Click "Clear Now" button.
6. Close and re-open Firefox.
7. Access your e-mail.

* For Safari:

1. Open the Safari.
2. Click the Safari menu (right beside the Apple icon) and select "Empty Cache".
3. When asked "Are you sure you want to empty the cache?", click "Empty".
4. Click the Safari menu (right beside the Apple icon) then go to "Preferences".
5. From the security dialog box, click "Bookmarks".
6. Click on "Show Cookies" button and then hit "Remove All" button.
7. Select "Done".

Thank you and good luck!




Apr 28, 2010 | Yahoo Mail

1 Answer

Mail box does not stay up it just keeps says it is done flashes for a second then stasts searching again


Hi there, after open internet explorer click tools option. From there select internet options and there you found a option" delete temporary internet files, history, cookies." Just delete them & then close the internet explorer. After that go for email reading
the page will open.Thanks & waiting for your feedback.

Feb 15, 2010 | Yahoo Mail

1 Answer

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it explains your pc hav some problem so use antivirus and my be some networ error due to that cant open

May 05, 2009 | Yahoo Mail

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