Question about HP Photosmart 3310 Printer

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The black ink on my HP Photosmart 3310 printer does not print. All the colour cartridges print with no problems.

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Black printer ink in HP Photosmart may fail to be recognized by the printer. Most times an error message will be sent indicating that something is wrong with the black print cartridge. Sometimes the printer may accept to print with the black ink, but the printouts may have horizontal lines and very illegible letters. In such a case a manual cleaning of the print head should be carried out. In doing the manual cleaning, one should spray Windex heavily on paper towel and wipe off the surface of the print head.




Posted on Oct 13, 2010

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1 Answer

Won't print in black


Start the HP Printing Assistant software on your PC, and select Utilities. Run a "print-head-cleaning" operation, to unclog the ink-jets that are not spraying the black ink onto the paper.

Also, use that software to show the ink-levels of the black ink.
Maybe, the ink-cartridge is empty?

Oct 17, 2010 | HP Photosmart 3310 Printer

1 Answer

HP Photosmart 3110 All-in-one not printing black ink but colour


have you found a solution to your black ink problem??? I am experiencing exactly what you describe, no error messages, I have reset the printer, alinged, cleaned etc but still not a single drop of black ink but all the colours are working fine. if you know what was wrong please let me know.
R

Jan 20, 2010 | HP Photosmart 3310 Printer

1 Answer

My printer screen says


The ink is contained in a cartridge.

Note that "backup" printing mode mixes colours, to produce "black", because the "black" ink-cartridge has failed.

So, replace the BLACK ink-cartridge.

Jan 05, 2010 | HP Photosmart 8150 InkJet Printer

1 Answer

Ink Leaks, Printer will not print black, all text prints in poor quality and CYAN colour only.


it sounds as though you haven't use this in a while and the ink has dried in the head/jets. try cleaning the nozles and get new ink cartridges.
start>printer & faxes>properties>print preferences>maintenance tab (if you have one) and look for head cleaning.

Apr 28, 2009 | HP Photosmart 3310 Printer

1 Answer

Black ink leaking from bottom of printer!


There is a ink resovier where the cartridges are cleaned of excess ink after a job. That gets filled over time and gives you the leakage described. Very messes job to clean it.

Sep 10, 2017 | HP Photosmart 3310 Printer

1 Answer

?I know there is ink in my cartidges but it wont let me print arrgggghh


hi,

even if you are printing only in black, some colours would be mixed. and the main color that is being used for this purpose is cyan. so you will have to change the cyan cartridge to get rid of this problem.

thanks and regards
agnel

Mar 12, 2008 | HP Photosmart 3310 Printer

3 Answers

HP 3310 - problem with black ink supply


I heard you can get the 3310 to do a pump up the tubes cycle but i don't know how to make it do it. Pressing the ok and cancel buttons when you power up didn't work for my machine. Which has too died a inkless black death!

Jan 31, 2008 | HP Photosmart 3310 Printer

1 Answer

HP Photosmart 3310 All iN One Printer


Try taking out the ink cartdridge and looking at the contacts where the ink cartdridge meets te cradle, sometimes ink gunks up on the carasel and allthough you change it out, the gunk stays there and just block the new one put in. wear latex gloves when doing this, Black ink is pesky on the skin.

Also, just might want to check the printer settings and be sure it isnt set to print in greyscale.

Nov 14, 2007 | HP Photosmart 3310 Printer

1 Answer

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My HP 3310 wil not print black. The color prints fine. Spent 2 hours on the phone with HP support only to be told to buy a new printer. The machine is less than 2 years old. There must be a way to repair this. Any ideas? Barbara

Nov 08, 2007 | HP Photosmart 3310 Printer

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