Question about RIM BlackBerry? Curve 8330 Cellular Phone

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Ive got a Blackberry curve which i have had now for 12 months. Over the past week i can't scroll up, down, left or right whatsoever and it is driving me up the wall! Is there anything i can do myself to solve my problem? I would be grateful for your help and advice.

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Fix Trackball

There are 3 solutions. Please consider them carefully and check with your vendor where you bought your BB in case either would cancel your warranty or insurance.


STEP 1

Remove the trackball yourself and replace it with a new trackball. The problem with this solution is if you break anything while attempting to fix it, you'll be worse off. If you are daring, I can find you a video link which you can watch online (on desktop or laptop) while you attempt the replacement.


STEP 2.

Take it to a licensed dealer you trust (maybe where you plan to purchase the trackball) and have them replace it for you.


STEP 3

Now, I know you said "do it yourself" but, it might be better to take it back to your vendor and have the BB replaced under warranty or insurance. Note that under either circumstance you do not get a new BB. They are refurbished BBs. They look like new but you risk getting one not as good as the one you have now. When they have to order you a replacement phone, you keep yours until it arrives and then make the switch.


MAKE SURE YOU DO YOUR OWN BACKUP OF YOUR BB BEFORE RETURNING IT.

Posted on Sep 20, 2010

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Posted on Jan 02, 2017

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