Question about Xerox Phaser 8860MFP/D - Multifunction - color - solid ink - co... InkJet Printer

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Our Phaser 8860 displays RAM Error when powered on.

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

StevenC82
  • 160 Answers

SOURCE: display shows RAM ERROR on

I would first try to inspect and possibly replace the ram. On the back of the machine there are two thumb screws holding on a metal plate. Remove the two screws to access the ram. You can remove the ram and try the second ram slot if it is unused. (check the video at 2:45 to see what this looks like) If after replacing the ram and trying both ram slots the error continues you most likely need to replace the Electronics module (MFP part# 084K36560, non-mfp part# 084K36550). Here is a video that shows you how to replace that part. (video is of a 8500 non-mfp version so it is a little different but still similar). Good luck, and thanks for using FixYa!

Posted on Sep 07, 2011

  • 2072 Answers

SOURCE: Phaser 6250 "Ram error" (?)

TRY FIRST (Solutions without parts):
For a continuous RAM Error message, try cleaning RAM contacts and reseating RAM.
NOTE: Third-party or generic RAM is not covered by warranty or service contract and should be removed for troubleshooting purposes.


TROUBLESHOOTING TIPS AND HINTS:
Replace RAM. If problem is not resolved, replace the Image Processor board. Please Note:
Intermittent 6250 RAM Errors can be resolved by replacing the Print Engine Board and EEPROM, remembering to Save/ Restore in Diagnostics.

Posted on Apr 15, 2008

  • 49 Answers

SOURCE: Phaser 8860 error code 34,015.48:66749

Hi

Cyan Ink Level Sense Fault (34,015.48)

You must have a minimum of something like 3 ink blocks in each cartridge so it looks like the CYAN is running low. Double check that you have a least 3 in each one and the error should go after a reboot. Please use the link below for any further problems or let me know.








http://www.support.xerox.com/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=x_8500_en,Company={683D76C8-B5C5-416E-9754-DD015FDB4F2E},ts=x_main_en,ques=ref(Country):str(USA),ques=ref(Prod_8500_8550):str(8860),question=ref(ProdFamily):str(Prod_8500_8550),varset=Xcntry:USA,varset=Xlang:en_US,varset=prodID:8860,varset=prodName:Phaser%208860

Posted on Mar 30, 2009

  • 29 Answers

SOURCE: phaser 8860 error code 08,030.46;21225

The Media Path Motor Stalled
Solutions ranked by relevance:

Make Sure There is no Paper Trapped in the Paper Path
Power the Printer OFF, Wait 30 Seconds and Then Power ON

Posted on Oct 28, 2009

  • 2072 Answers

SOURCE: Xerox Phaser 8860 printer is displaying 12.1 error

12 codes on that machine mean a software error.
You can try removing and reseating the RAM chips , most likely its corrupted and will require a software install. The software ( Firmware) would be found at xeox.com, Click on drivers and downloads, then type in 8860 in the search box then click to drivers and downloads again and scroll down to firmware.

Posted on Jul 13, 2010

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Xerox Phaser 8860 error code 04, 025,.46:0?


Want to resolve your printer issues online then, dial Xerox Printer Support Phone Number1877-778-8@9@6@9 anytime as you like. For further Info Click:https://goo.gl/Co2Bom

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Display shows RAM ERROR on Xerox Phaser 8860


I would first try to inspect and possibly replace the ram. On the back of the machine there are two thumb screws holding on a metal plate. Remove the two screws to access the ram. You can remove the ram and try the second ram slot if it is unused. (check the video at 2:45 to see what this looks like) If after replacing the ram and trying both ram slots the error continues you most likely need to replace the Electronics module (MFP part# 084K36560, non-mfp part# 084K36550). Here is a video that shows you how to replace that part. (video is of a 8500 non-mfp version so it is a little different but still similar). Good luck, and thanks for using FixYa!

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If the message still displays turn off the machine and leave it off for 1 minute then turn the machine back on.

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Xerox Phaser 8860 printer is displaying 12.1 error message, what does that mean


12 codes on that machine mean a software error.
You can try removing and reseating the RAM chips , most likely its corrupted and will require a software install. The software ( Firmware) would be found at xeox.com, Click on drivers and downloads, then type in 8860 in the search box then click to drivers and downloads again and scroll down to firmware.

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1 Answer

Phaser 8860 error code 08,030.46;21225


The Media Path Motor Stalled
Solutions ranked by relevance:

Make Sure There is no Paper Trapped in the Paper Path
Power the Printer OFF, Wait 30 Seconds and Then Power ON

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1 Answer

Phaser 8860 error code 34,015.48:66749


Hi

Cyan Ink Level Sense Fault (34,015.48)

You must have a minimum of something like 3 ink blocks in each cartridge so it looks like the CYAN is running low. Double check that you have a least 3 in each one and the error should go after a reboot. Please use the link below for any further problems or let me know.








http://www.support.xerox.com/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=x_8500_en,Company={683D76C8-B5C5-416E-9754-DD015FDB4F2E},ts=x_main_en,ques=ref(Country):str(USA),ques=ref(Prod_8500_8550):str(8860),question=ref(ProdFamily):str(Prod_8500_8550),varset=Xcntry:USA,varset=Xlang:en_US,varset=prodID:8860,varset=prodName:Phaser%208860

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