Question about HP Deskjet 6940 InkJet Printer

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Hp 6940 printer has flashing resume and power light, no paper jam and carriage seems to move ok....

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  • mudokonpies7 Sep 16, 2010

    Yep, no problems or obvious broken bits, no paper stuck....nothing

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Check the Encoder Strip (metallic) that runs the length of the printer in the back of the carriage. If it is loose the carriage will not line up correctly in the printer and cause the lights to flash. On the inside right of the printer behind where the carriage sets when you change the ink look to see if the metallic encoder strip has come off the hook. If so simply reattach it to the little metal hook and the printer should start working again.
.hp 6940 printer has flashing - _625.jpg

Posted on Feb 01, 2011

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The paper used for printing should not be wet, torn or folded from any side as this can cause paper jam, hence resulting in carriage jam. Also, use only one type of paper at a time while printing. The paper should be added to the In-tray only when the printer is not in use. Make sure not to overfill the In-tray.

Posted on Oct 14, 2010

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  • mudokonpies7 Sep 16, 2010

    I have tried the steps you suggested. There is nothing obvious, nothing broken and no paper stuck....any other ideas? It was working fine until it ran out of ink. It was then in storage for about 1 year so I am wondering about dust on sensors etc....but...where are they?

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Light is flashing on Resume on my HP Deskjet F2110 All-in-One printer scanner copier. What does that means?


Regular paper, envelopes, or specialty media may get stuck or jammed in the printer. Follow the instructions below to find and remove jammed paper (or other media) from the printer. If the HP All-in-One has a paper jam, first check the rear door. If the jammed paper is not in the rear rollers, check the front door.

Step one: Check for and remove any paper stuck in the paper In tray

  1. Remove all loose paper from the paper In tray.
  2. Press the RESUME button.
    • If the paper jam is cleared, skip to Step Four
    • If the paper is still jammed, continue on to the next step below.
  • If more than one sheet is stuck in the printer, remove the paper, one sheet at a time by taking hold of a sheet in the middle of the stack and, with both hands and firm, even pressure, pull the sheet towards you. Usually, removing one or two sheets from the middle of the stack will release the pressure and the rest of the stack can be removed.
  • After removing the paper, check to make sure no scraps of paper are stuck in the printer.
    • If the paper jam is cleared, skip to Step Four.
    • If the paper is still jammed, continue on to the next section.

  • Step two: Clearing a paper jam from the back of the printer

    If the paper jam is not accessible from the In tray, follow the instructions below to clear the paper from the back of the printer.
    1. Unplug the HP All-in-One.
    2. Press in the tab on the left side of the rear door to release the door. Remove the door by pulling it away from the HP All-in-One. Figure 1: Removing the rear door

    b4334db0-9c6c-4a8d-be58-38a7346f3e8c.jpg

    1. Gently pull the paper out of the rollers. caution.png
      CAUTION:If the paper tears when removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If all of the pieces of paper are not removed from the HP All-in-One, more paper jams are likely to occur.
    2. Replace the rear door. Gently push the door forward until it snaps into place.
    3. Press Cancel to continue the current job.
      • If the paper jam is cleared, skip to Step Four
      • If the paper is still jammed, continue on to the next section.

    Step three: Lift the front cover and slowly remove any jammed paper

    1. Unplug the power cable.
    2. If necessary, pull the input tray down to open it. Then, lower the print cartridge door. Figure 2: Lowering the print cartridge door

    355b6f41-4668-4827-a91c-ff5c4852e74f.jpg

    1. Gently pull the paper out of the rollers. caution.png
      CAUTION:If the paper tears when while removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If all the pieces of paper are not removed from the HP All-in-One, more paper jams are likely to occur.
    2. Close the print cartridge door.
      Figure 3: Closing the print cartridge door

    4b07607d-706b-46d4-8067-d6d9c380a6ec.jpg
    1. Plug the power cable into the HP All-in-One.
    2. Turn the power on.
    3. Press Start Copy Black or Start Copy Color to continue the current job.

    Step four: Verify the print cartridge carriage can move freely

    1. Unplug the power cable.
    2. Check to see if the print cartridge carriage can move freely from one side of the printer to the other. If the carriage is to the right and out of plain view, skip to Step Five. Do not try to force it to move if it is hung up on something. [img src="http://h10025.www1.hp.com/ewfrf-JAVA/Image/common/note.png" alt="">
      NOTE:Be careful not to force the print cartridge carriage. If the carriage is stuck, forcing it to move will damage the printer.
      • If the carriage does not move, continue with the next step below.
  • Remove the print cartridges.
  • Step five: Reload and test the printer

    Once the jammed paper is removed, verify that the printer is still functioning properly.
    1. Reload the printer with plain paper.
    2. Perform a self-test by pressing and holding the Resume button until the printer starts printing. A test page should print.
    note.png
    NOTE:Do not put more than 35 sheets of plain paper in the document feeder tray.
  • Gently move the print cartridge to the far right of the printer.
  • Remove the paper from the paper In tray, but do not remove the drawer.
  • Remove the rear access door.
  • With your fingers, rotate the rollers "up" three full rotations.
  • Push the rear access door back into the printer until it snaps firmly into place.
  • Replace the print cartridges.
  • Plug the power cable into the HP All-in-One.
  • Turn the power on.

  • Step six: Service the printer

    Perform all the steps mentioned above. If the problem continues, service the printer.
    Cause Paper jams can be caused by several factors. Follow these guidelines to prevent further paper jams.
    • Insert paper into the paper tray only until it meets resistance. Do not push it farther in.
    • Make sure that the paper is flat in the paper tray and that the guide is adjusted to the width of the paper.
    • Do not add paper while the product is printing.
    • Remove printed pages frequently.
    • Do not use paper that is too thin, too slick, or that stretches.
    • Do not use torn or creased paper. Used paper might cause jams.
    • Make sure that the rear access door is securely fastened.

    Jun 17, 2011 | HP Deskjet F2210 InkJet Printer

    1 Answer

    HP 6940 print head jammed.resume light flashing


    Welcome to FixYa!

    Usually print head/carriage jam is caused by paper jams or previously cleared out paper jams that left a small torn paper inside the printer.

    Turn off the printer by pressing and releasing the power button.
    After the printer turns off, press the power button to turn the printer on again.
    The printer might go through a warm-up period of up to 2 minutes. Lights might flash and the print carriage might move. Wait until this warm-up period is complete. Then try to print a self-test page. If it is able to print, the issue is resolved. (See instructions at the end of this article on how to print a self-test page.)

    If the printer does not turn off, clear any paper jam. Press the resume button on the printer front panel. If the paper jam does not clear, continue with this procedure.

    Leave the printer turned on, disconnect the power cable from the printer, and then disconnect the USB cable from the back of the printer.

    Push the two latch handles on the rear access door of the printer toward each other, and then remove the door. Please refer to the image below.

    jas247_32.gif
    Remove any paper that is inside the printer by pulling the paper out from the back of the printer.
    If the paper jam cannot be removed from the back of the printer, raise the printer cover, remove the paper jam from the front of the printer, and then lower the cover.
    Remove the paper carefully. It is possible to damage the printer when removing paper from the front of the printer.

    Reconnect only the power cable. If the printer does not automatically turn on, turn it on by pressing the power button.

    Again, the printer might go through a warm-up period of up to 2 minutes. Lights might flash and the print carriage might move. Wait until this warm-up period is complete. Then try to print a self-test page. If it is able to print, the issue is resolve. (See instructions at the end of this article on how to print a self-test page.)

    If the Power light is blinking and the print carriage is still in a stalled position, continue with this procedure.

    With the printer turned on, open the printer cover. The print carriage might move into the access area automatically. Allow it to move to that position.
    If the print carriage does not move automatically into the access area, turn off the printer by pressing the power button.

    Disconnect the power cord from the back of the printer.

    Looking in through either the ink cartridge access door or the output paper tray, make sure that no obstructions under or around the print carriage are blocking it from moving.

    Make sure that the print carriage can move freely across the width of the printer by gently pushing the print carriage to the left and then to the right. Clear any obstructions.

    Remove and reinstall the print cartridges. Make sure that it is properly installed back.
    Close the printer cover and connect back the power cord.
    Print a self-test page. If it is able to print, the issue is resolve. (See instructions at the end of this article on how to print a self-test page.)

    To print a self-test page, make sure the printer is turned on. The USB cable of the printer to the computer must be disconnected to make sure that we are isolating the printer problem.

    Press and hold the Print and Cancel button at the same time. Make sure that the printer is loaded with paper. The self-test page will like the image below.
    jas247_7.jpg

    Keep me posted of your developments.
    Thank you for using FixYa.
    Jas247

    Mar 03, 2011 | HP Deskjet 6940 InkJet Printer

    2 Answers

    Hi, my HP D4360 DeskJet printer isn't printing. Both the power and resume lights are on and blinking, as well as both the ink lights. Any advice would be much appreciated. Thanks


    The power and resume lights blinks due to two reasons. 1) If there is any kind of paper jam in the printer.Then its internal assembly cannot move so the lights blinks.So clear the paper jam if any.Open the cover and check if any paper jam.also there is a access door at the back to check any paper jam.The back plastic door can be opened to remove paper jam. But if you are confirmed that there is no paper jam then the other possibility. 2) The printer cartridges are faulty and needs replacement.There are two print cartridges in the printer.One color and one black.Any of the one can be faulty or in some cases both are faulty.But before replacing cartridge remove the cartridge and clean the brown dotted circuit on cartridge then reinsert the cartridges and check.But if this does not solve the problem then replace the cartridge one by one and solve the problem. Thanks. Keep updated for any more query. You can rate this solution and show your appreciation.

    Aug 05, 2010 | HP D4360 DeskJet Printer InkJet

    2 Answers

    Epson Stylus 1200 lights indicate carriage jam


    This means that your Epson printer has come to its end of life. In short, Epson wants you to retire your printer and buy a new one. Your Epson printer may be in good shape which is often the case. But Epson has this build-in "feature" which they want you to buy a new one.

    Jun 15, 2010 | Epson Stylus Photo 1200 InkJet Printer

    1 Answer

    Printer Frozen with Resume Light On


    The following steps to be done:
    01. Please switch of the Printer and Desktop / Laptop.
    02. Remove Both catridges 96 and 97 carefully.
    03. Load 215.5x 279.4 mm (8.5 x 11.5 inch) paper in the Printer after switching on both printer and the machine.
    04. Raise the Out Tray.
    05. Slide the paper grade all the way to the left.
    06. Place the paper in the tray, pushing the paper into the printer and check the Resume Light is flashing.
    07 Place the paper in the In tray, pushing the paper into the printer until you get the flashing.
    08. Slide the paper guide firmly against the edge of the paper stack.
    09.Lower the Out tray.
    Regards

    Jul 26, 2009 | HP Deskjet 6940 InkJet Printer

    1 Answer

    Flashing lights


    completely go throught all the area's that are possible for paper to get jammed in. Also make sure the print head is in the correct location when it is not printing. The lights indicate a critical jam or malfunction. After checking everything unplug the printer for 30 sec and plug it back in. also make sure that all doors and paper trays are properly closed or inserted. I hope this helps. Good luck

    Jul 23, 2009 | HP Deskjet 6940 InkJet Printer

    1 Answer

    My HP Deskjet 6940 printer won't print


    the printer needs servicing.the steel rod on which the cartridge carriage moves sometime oiling that steel rod makes it proper other wise the whole printer needs to be opened and the cleaning and servicing needs to be done.

    Mar 02, 2009 | HP Deskjet 6980 InkJet Photo Printer

    1 Answer

    Problem with HP 7450 and "Paper Jam"


    hi, mezz

    try this

    There are 2 different types of flashing patterns with those two lights on the printer.
    ***
    Resume light and power light BLINKING ALTERNATELY
    Problem: Paper is jammed in the printer.
    ***
    Resume blinking SIMULTANEOUSLY with power light

    Problem:
    The print cartridge carriage is stuck.

    Solution:
    1. Open the top of the printer.
    2. Remove anything that is blocking the carriage path.
    3. Turn the printer off.
    4. Turn the printer on.

    Problem:
    There is something wrong with the printer. (I didn't write it, I am pulling this from actual HP tech documents, so don't blame me on this one) :)
    Solution:
    Turn the printer off.
    Turn the printer on.
    If the printer will not turn off, unplug the power cable from the electrical outlet or wall outlet.
    Unplug the power cord from the back of the printer.
    Wait about 30 seconds.
    Plug the power cord back into the wall outlet.
    Plug the power cord to the back of the printer.


    oke, post in me back

    tq
    cropp

    Jan 24, 2008 | HP Photosmart 7450 InkJet Printer

    6 Answers

    Hp deskjet 6980 blinking lights


    ok so for this situation you have to do a cold reset, and by this you have to go ahead while the printer is still power on, disconnect the power cord in back of the printer, and wait for about two minutes. power on the printer if printer still has the blinking lights then go to step 2.

    step 2-after this check the printer if light are still blinking, then your going to remove all printheads, remove paper, and then unplug printer power cord from printer and also from the wall outlet, wait for 20 seconds, then power on the printer, wait for light to flash then install the printheads, put paper, and press the resume button.
    *** always connect your printer to a wall outlet never to a power strip, the power strip robs some of the power from the printer***
    and this should fix the problem if it doesnt then the carriage might me malfunctioning . hp recently did a recall on some printer with the 6940 and some of the 6980, that the carriage broken.

    Hope this help!

    Nov 27, 2007 | HP Deskjet 6980 InkJet Photo Printer

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