Question about HP Photosmart 2710 All-In-One InkJet Printer

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I cannot scan on my HP photosmart 2710. The message on the product screen is You need to install or run HP software for the feature> Press OK to continue.

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HP Photosmart 2710 Scaning software


The software for the HP Photosmart 2710 All-In-One InkJet Printer can be found at
http://www.hp.com/#Product
After arriving at the site, click on the subheading "Support & Drivers", then follow the 2 steps
listed to obtain the needed software.

Jan 22, 2011 | HP Photosmart 2710 All-In-One InkJet...

1 Answer

HP 2710 with win 7, will not access the HP Solution Center for scan. This is a local printer.


Is HP Solution Center installed? Start > All Programs > HP Solution Center If it is there, you may need to configure the 'scan to' feature before the scan will show up on computer.
How to do this is specific to the HP model printer/scanner. Here's is a link on HP support's website to the user's guide. http://h20000.www2.hp.com/bizsupport/TechSupport/DocumentIndex.jsp?contentType=SupportManual&lang=en&cc=us&docIndexId=64179&taskId=101&prodTypeId=18972&prodSeriesId=391138

Nov 15, 2010 | HP Photosmart 2710 All-In-One InkJet...

1 Answer

When I try to scan with my 2710, I get a message select computer, then you need to run or install hp software for this feature. What do I do?


If this is from the front panel of the printer, the device is not recognizing that the front panel destination list is set up that can be done from the device software
if you are trying to scan from the pc and getting the message this is a communication issue and the easiest solution is to actually uninstall the software and re install

Mar 27, 2010 | HP Photosmart 2710 All-In-One InkJet...

2 Answers

I have downloaded the latestHP 2710 AIO installation software and installed it as recommended. I am unable to get the printer to perform scans. Reports Error1706. Despite trying two of the recommended...


Hi ddegas
I believe your installation was incomplete. You need the driver as well as the software which is required for scanning.
Try once again
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&lang=en&softwareitem=mp-47754-1&os=2093&product=420428&
Choose your Op System and download then install the driver and the software.
Hope this time, it will work for you.
Good luck
luciana44

Nov 23, 2009 | HP Photosmart 2710 All-In-One InkJet...

1 Answer

HP Photosmart 2710 stopped scanning


hi

first try to do the flee power cycle of the printer that means that to go ahead and unplugg all the cable and replugg it back after 30 sec and try to restart the computer ,,,check that wether it works or not

if not then

go to run and in run type in devmgmt.msc it will open the device manager of the computer.

then in device manager check for the USB PORT ...now under the usb port number check that it is being hooked on the right pannel ,,,,check for the setting and change to the desire option and the printer will definetly work

Jul 22, 2009 | HP Photosmart C7180 All-In-One InkJet...

2 Answers

You need to install or run HP software for this


install the drivers for that if it is still not working thanresart the computer and scan it properly might be some files are corrupted in the set up

Jun 11, 2009 | HP Photosmart 2710 All-In-One InkJet...

1 Answer

I can print wirelessly but when I try to scan, it says that I need to downloan HP software. But didn't I do that already?


you may have to remove the latest HP All-in-One software then re-install it again.. you can download it from this link, http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&lang=en&product=420428&

if you have Mac OS X - this might be helpful,

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01396146&lc=en&dlc=en&cc=us&product=420428&rule=12094&lang=en

May 10, 2009 | HP Photosmart 2710 All-In-One InkJet...

2 Answers

HP Photosmart 2710 ALL-IN-ONE is connected to my computer, which runs on Windows X (not VISTA). Printer and copier always work, but I could never get the scan to work and now I need it. It says "No scan...


Go to the HP website and search for the driver, re-install it, its HP Director software and you can then scan with it. I have the same printer and had to do the same thing. the download took about half an hour on a broadband connection. You will then need to scan to a file, the images of the scan come up in the software and you manage them from there. i will tell you that the software is not user friendly. good luck.

Dec 23, 2008 | HP Photosmart 2610 All-In-One InkJet...

2 Answers

Hp photosmart 2710 missing scanner software/driver


Hi,
every driver related problem can be solved by this software, take a look: Driver Update Software for XP Vista 7 8. enjoy

Dec 11, 2008 | HP Photosmart 2710 All-In-One InkJet...

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