Question about Toshiba HDDR500E04XL 500 GB USB Hard Drive

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I have ROCO 320 GB extranal hard disk which is not recognized in my laptop windows 2007. I had stored so many data from my desk top computer. Any solution please.

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Connect your harddrive to another computer like windows xp then if it is recognize then take data backup . If your harddrive is fine then follow below for laptop. First make sure usb cable connected to harddrive is working fine.
try it in different usb ports.
Press windows key +R key so you can see run then type in run "devmgmt.msc" then press ok so you can see device manager uninstall all usb drivers then it automatic install usb drivers.
then check.
Also you need to change registry for that type in run "regedit" then press ok then you can see registry editor then locate below key.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11 CE-BFC1-08002BE10318}
And remove upper filter and lower filter.Then restart computer then check.
Try your harddrive in different computer if it is not recognized on another computer too then your harddrive has internal issue.

Let me know if you need further assistance.
Thanks for using FixYa

Posted on Sep 14, 2010

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its a plug and play just connect to the sys and start working on it

but be careful that u connect the power to the Ext.HDD first and then after that connect it to the USB port

similarly safe remove from the Sys and remove it only after u see the msg It is safe to remove the USB drive disconnect the USB cable from the Sys wait for 20-30 secs ten power off the HDD for better performence of the Ext HDD

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