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Xerox c2128 , has a problem . communications problem encountered is apear on the screen. please help me .

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Posted on Jan 02, 2017

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SOURCE: xerox workcentre pro 40-communication problem encountered

Some connection is lose. One of the connectors to the main board may be loose. The communication it is taling about is the machine devices are not talking to the main board.
If you just purchased it you can call Xerox and they will send someone free of charge to fix it.
The number is 1-800-821-2797.
Does there happen to be a code coming up with the message? like an 03-888 ot 05-222?

Posted on Mar 03, 2010

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1 Answer

HOW TO RESET ERROR CODE 04-562


Not a copier guy here BUT came up with this
1) From here
http://www.copytechnet.com/forums/xerox/43094-error-04-562-workcenter-pro-c3545-print.html
It sounds like 'Image Belt Transfer' whatever that is.
'you can enter in serice mode on this model only with laptop and xerox wcp diagnostic navigator'
2) from Zerox here. http://www.support.xerox.com/support/workcentre-pro-c2128-c2636-c3545/support/enus.html click on fault code search , put in code.and......
'Needs further customer support.'

Sounds like a 'belt' inside the machine broken or faulty.
Hope this assists you.

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Xerox workcentre c2128 When i put paper in bypass tray, sensor dosnot detect this paper


You must manually define the papersize and orientaion of bypass tray at the printer console or printer driver.
Then print bypass tray (e.g. Tray6 on our Xerox).

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Fault codes 6.335.00,5.901.00


i have xerox c2128
i have a code
5.901.00
4.346.00
9.932.00

Oct 26, 2011 | Office Equipment & Supplies

1 Answer

What is cause of System Falt 4.361 on a Workcentre Pro C2128


Hi this is an issue with the drum motor if you turn off the machine and then turn it back on dose the error go away if not then you need to check the drum unit assembley remove it and see if you can turn the drum also check the drum motor to see if it is damaged
my advise would be to change the drum motor and check the drum unit for damage

Feb 02, 2011 | Xerox Office Equipment & Supplies

1 Answer

Xerox workcentre pro 40-communication problem encountered


Some connection is lose. One of the connectors to the main board may be loose. The communication it is taling about is the machine devices are not talking to the main board.
If you just purchased it you can call Xerox and they will send someone free of charge to fix it.
The number is 1-800-821-2797.
Does there happen to be a code coming up with the message? like an 03-888 ot 05-222?

Mar 03, 2010 | Xerox WorkCentre Pro 40 All-In-One Laser...

1 Answer

Workstation pro c2128 - communication problem encountered. reset system by turning off, then using the white power switch. this did work?


Hello ! This problem often occurs after a physical power off for a certain period of time. If you haven't done so, reboot the system by powering Off then On, using the white power switch. If not resolved, unfortunately the only solution is for Xerox to service it with a specially set up notebook, which contains a "Tanker" service menu. Parts may be needed as well. Hope this helps.

Oct 17, 2009 | Office Equipment & Supplies

1 Answer

My Xerox Workcentre Pro C2128 has started printing images 1.5mm small than they should be. This is a critical measurement as we are an Artwork Studio and we need absolute accuracy. Is there a setting I can...


You can go into the driver and set the magnification.
But I am going to be honest. Xerox will tell you that is within specifications.
But go to the driver and try adjusting the size there.

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Secure Printing


What brand and model number copier is this?

Jun 09, 2008 | Office Equipment & Supplies

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