Question about MP3 & Digital Media Players

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My Mp3 player

I put my Mp3 player in the USB plug and a bubble keeps coming out saying found new hardware MTP device and it doesnt allow me to put music into my Mp3 player.

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  • anijehscene Dec 07, 2008

    I have a GPX and everytime I try to put music on it the mp3 player says "MTP" instead of "USB". How do I switch back?

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  • 241 Answers

You need to load in your computer the software to comunicate with your mp3 player

Posted on May 15, 2008

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First, make sure the lock switch isn't engaged.

Try this: disconnect the player from the computer, turn it off, hold in the volume + (or Record) button, and reconnect the player to the computer while holding the volume + (or Record) button in. Keep holding the volume + (or Record) button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start --> Control Panel-->System--> Hardware--> Device Manager (you computer may vary slightly, depending on Windows Version).

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Great Solution by  DCDW
Rank: Apprentice
Rating: 95%, 43 votes
I first found that when I plugged my player into my computer it registered it as a MTP (Media Transfer Protocol) device and in turn never showed up as a storage device on my computer. I fixed this by going into my Control Panel -> System Icon -> Hardware Tab -> Device Manager button.

Clicking on the "System Devices" tab should have "Walkman" or MTP device. Right click on it and go to properties, now before doing anything it should say "Location -- ------ Location 0 (Walkman)" if not try unplugging the walkman and see if the MTP device you're looking at is removed from the list, just to make sure it's the right device we're looking for.

If you've confirmed it's the Walkman, click on the "Driver tab" and click on "Update Driver...". Then click on the "Install from a list or a specific location (Advanced)" option and click "Next". Now select the "Don't search. I will choose the driver to install." and click next. It should now bring up 2 driver choices, one being "MTP Device" and the other "USB Mass Storage Device". Select the USB option and select next, it will then install your walkman as a USB storage device and after that's done. It should be a matter of unplugging and plugging the Walkman back in and it should show up on your storage options in "My Computer"

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Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware.
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if you have a problem about MTP Device and wont be able to show in your "My Computer", here are tips that may help you fixed your problem:

*First- Uninstall the MTP Device Driver in your system.(Right click My Computer then manage, then click Device manager at the left part, then after that, find MTP Device in your right part, then click and Right click the name of your MTP Device then uninstall.)
*Second- Reconnect the device and then after a pop-up show which says, New hardware found,
click install the driver in a specific location, then choose the bottom option and then choose
Storage Device.
*Lastly- Turn On your Device and search it in My Computer.

that's all, and i hope i do a little help to you!


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