Question about Keurig B100 Coffee Maker

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My Keurig is not drawing water from the reservoir and it flashes "de-scale" on the screen. I don't see a way to disassemble the machine to descale it.

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    How to de-scale.

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  • 40 Answers

1. Power off machine.

2. Using a metal paperclip, insert it into left side of top needle. It must insert at least 1" deep. Insert it into slot on right side and again from back of needle.

3. Remove KCup cradle. Separate bottom from top. In the top section, insert the paperclip up into bottom needle from the bottom upwards. It will not go all the way thru and this is normal.

4. Reassemble KCup cradle and reinsert it back into coffee maker.

5. Power on machine.

6. Brew a cup of water only. There may be coffee grounds in the water and these should eventually clear during the remaining steps. NOTE: A large cup brew cycle should output a full 8 ounces (235cc). Less means there is still a blockage

7. Empty reservoir and fill with undiluted distilled white vinegar. Repeatedly run brewing cycle until Add Water light comes on.

8. Make sure Auto-OFF is NOT set and let last cycle of vinegar remain inside machine for 4 hours.

9. Refill reservoir with fresh water and repeatedly run brewing cycle until the water is clear and odorless.

10. Set Auto-OFF, if preferred.

Posted on Oct 07, 2010

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Related Questions:

1 Answer

The descale light keeps blinking, what should I do?


The 'Descale' light that turns on indicates that it is time to de-scale the machine.
Scale - or mineral deposits- form from the water you run through your Keurig coffee machine. If not cleaned regularly, the buildup can clog the lines in your machine and ruin the heating element. The manufacturer recommends you descale Keurig coffee makers once every six months for normal water conditions and once every three months if you live in an area with hard water.
You will need :
  • Keurig coffee maker
  • 48 oz. white distilled vinegar
  • Water
  • Large ceramic cup
  • Sink


Instructions :
  • 1 Unplug the coffee machine and remove the cup.
  • 2 Turn the coffee machine upside down over the sink in order to fully drain it of water. Be careful of the plug and avoid getting it wet.
  • 3 Pour undiluted white vinegar into the reservoir up to the top edge of the viewing window.
  • 4 Place a ceramic cup under the machine, plug it in and press "Brew" for a large cup. Pour the cups of vinegar into the sink and repeat the process until the reservoir is empty.
  • 5 Remove the final cup of vinegar and empty it. Fill the coffee maker with clean water and allow it to sit for four hours, remaining on.
  • Good luck ;)

    Dec 14, 2011 | Keurig Elite B40 Coffee Maker

    1 Answer

    Coffee maker will not make but one size cup


    If your brewer is not brewing the full amount selected, it may be caused by the following:
    • The exit needle is clogged by coffee grounds or cocoa mix. Please refer to the K-Cup Holder cleaning instructions.
    • The brewer may need to be de-scaled. Please refer to the de-scaling instructions.
    • The removable water reservoir was removed during brewing. Place the water reservoir back onto the brewer and perform a cleansing brew without a K-Cup.
    First try to make a descale maybe repeat it the next day.
    http://www.keurig.com/customer-service/brewer-registration-and-support/~/media/FD69E91A51CA41BEBF4CCAA138325BBF.ashx

    Jul 04, 2011 | Keurig B60 Coffee Maker

    1 Answer

    1. It sometimes doesn't give me a full cup as per the setting. 2. It was hardly working and I descaled with vinegar - it worked while I cycled the vinegar through but then quit working entirely


    If your brewer is not brewing the full amount selected, it may be caused by the following:


    The exit needle is clogged by coffee grounds or cocoa mix. Please refer to the K-Cup Holder cleaning instructions.

    The brewer may need to be de-scaled. Please refer to the de-scaling instructions.

    The removable water reservoir was removed during brewing. Place the water reservoir back onto the brewer and perform a cleansing brew without a K-Cup.

    First try to make a descale maybe repeat it the next day.
    http://www.keurig.com/customer-service/brewer-registration-and-support/~/media/FD69E91A51CA41BEBF4CCAA138325BBF.ashx

    Then try also this

    http://www.youtube.com/watch?v=DqRs4Ott21s

    Jul 04, 2011 | Keurig Special Edition B60 Coffee Maker

    1 Answer

    Restricted fluid flow


    If your brewer is not brewing the full amount selected, it may be caused by the following:


    The exit needle is clogged by coffee grounds or cocoa mix. Please refer to the K-Cup Holder cleaning instructions.

    The brewer may need to be de-scaled. Please refer to the de-scaling instructions.

    The removable water reservoir was removed during brewing. Place the water reservoir back onto the brewer and perform a cleansing brew without a K-Cup.

    First try to make a descale maybe repeat it the next day.
    http://www.keurig.com/customer-service/brewer-registration-and-support/~/media/FD69E91A51CA41BEBF4CCAA138325BBF.ashx

    Then try also this tip

    http://www.youtube.com/watch?v=DqRs4Ott21s

    Jul 04, 2011 | Keurig B60 Coffee Maker

    1 Answer

    We have just descaled our Platinum unit and reset all the functions. When attempting to make a cup of coffee, it says it is brewing, but NOTHING is happening. What do we do?


    If your brewer is not brewing the full amount selected, it may be caused by the following:


    The exit needle is clogged by coffee grounds or cocoa mix. Please refer to the K-Cup Holder cleaning instructions.

    The brewer may need to be de-scaled. Please refer to the de-scaling instructions.

    The removable water reservoir was removed during brewing. Place the water reservoir back onto the brewer and perform a cleansing brew without a K-Cup.

    First try to make a descale maybe repeat it the next day.
    http://www.keurig.com/customer-service/brewer-registration-and-support/~/media/FD69E91A51CA41BEBF4CCAA138325BBF.ashx

    Then try also this helpful tip

    http://www.youtube.com/watch?v=DqRs4Ott21s

    Jul 04, 2011 | Keurig Platinum B70 Coffee Maker

    1 Answer

    I can't get a full cup of coffee. I've descaled my machine and it still doesn't work properly. Any other suggestions?


    If your brewer is not brewing the full amount selected, it may be caused by the following:
    • The exit needle is clogged by coffee grounds or cocoa mix. Please refer to the K-Cup Holder cleaning instructions.
    • The brewer may need to be de-scaled. Please refer to the de-scaling instructions.
    • The removable water reservoir was removed during brewing. Place the water reservoir back onto the brewer and perform a cleansing brew without a K-Cup.

    Jan 14, 2011 | Keurig B60 Coffee Maker

    1 Answer

    Today,my keurig started to short cup me, and shortly after that, it will not brew anymore! I noiced while de scaling today( recommended per keurig), that more water is pouring into the water resivor, vs...


    The water pump is probably starving for water:1. Remove the clear plastic reservoir and set it aside. 2. Look into the hole that the reservoir sits on. You will see a fine plastic screen that keeps debris from getting to the pump. 3. Clean off the screen. You may have to disassemble the bottom of the machine and remove it to do it right. 4. Put everything back together and the short-cup problem will be history.

    Nov 08, 2010 | Keurig Platinum B70 Coffee Maker

    1 Answer

    Will not draw water from the reservoir


    Sounds like it is too scaled up to work now. Use and care guide recomend you do it every 3 months and if you dont it builds up to the point that it gets completely clogged and will not pull in water.

    Mar 05, 2010 | Keurig Platinum B70 Coffee Maker

    2 Answers

    Descaling light on


    Per Pages 9 and 10 of Keurig Model B40 Use and Care Guide,
    1) turn off the "Auto Off "feature
    2) fill empty water reservoir with 48 ozs of undiluted white vinegar.
    3. Place ceramic cup on the drip tray and run a brew cycle. Do not use a K-cup!
    4. Press the large mug Button
    - let Keurig coffee maker fill mug with vinegar & empty in sink.
    5. Repeat brew process until water reservoir of vinegar is empty. (remember to open and close lid between each cycle so large mug Button will flash.
    6. Rinse the water reservoir thoroughly and fill with fresh water.
    7. FINAL STEP RINSE CYCLE
    a) place a ceramic cup on the drip tray
    b) run regular brew cycles WITHOUT using a K-cup.
    c) pour rinse water into sink each time.
    d) repeat brew process until water reservoir is empty.
    d) perform additional rinse cycles if you notice any residual vinegar taste.
    e) if the red "De-scale" light remains illuminated after completing descale and rinse cycles, repeat the descaling procedure above.
    Otherwise - you're good to go!

    Apr 16, 2008 | Keurig Elite B40 Coffee Maker

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