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I have an hp laserjet 3050 fax machine. When I go to fax several documents at one time, the fax grabs the whole stack and sucks them through. How can I fix this problem?

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The first step is to insure that the top cover on the Automatic Document Feeder is closing properly. If it is not, the pages may multiple feed. If that is fine, then there is a pad that separates one page from the next in the ADF assembly. It wears out over time and begins to let the pages multiple feed. The part is normally replaced with the feed roller in the ADF at the same time. These are usually changed by a technician. The part #'s are RM1-0890 for the pad and RM1-0885 for the roller, you should be able to order them online.

Hope this helps!

Posted on May 16, 2008

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