Question about Sony Handycam DCR-TRV480 Digital Camcorder

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Can not play tape camcorder keeps ejecting them

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This can be caused by several problems including the transmission gear in the tape mechanism not engaging properly or a defective clutch in the take-up spool and can usually be repaired fairly inexpensively. However, it's not a user serviceable problem and will need to be repaired by a qualified service technician.


My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I

Posted on Sep 14, 2010

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ksmitheram,

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C:32:11 message flashes, cassette eject won't work, camera doesn't work


Just had this problem myself... called Sony. Here is what I did to fix this:

1. Turn off power
2. Open the LCD Display
3. Press "Reset" with paperclip/pen
4. Unplug ANY wires connected to the camcorder
5. Eject battery
6. Plug in DC charger
7. Power on
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10. The metal door *should* pop out and allow you to withdraw the tape.

I've tried 4 different cassettes and about 2 seconds after hitting play, I get the error every time... my solution: Not going to try to play my tapes on the camcorder anymore... will find another player to play Hi8 MP cassettes. Unknown if able to record to tape as of yet.

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Hi, You usually get an EJECT TAPE when the camcorder has found an internal problem and either the videocassette or the camera itself has developed a problem. In you case, it looks like you tape has a problem. Daniel

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