Question about Sony UP DR100 Thermal Photo Printer

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UP-DR100 cannot install port - error message "target device cannot be found"

Hi there,

i have just bought a second hand laptop on windows xp to run my sony up-dr100 printer. i use an adaptec usbxchange scsi-usb converter and the printer installs and works no problem on my other xp laptop.

however, on the newer laptop, everytime i try to install the port, i get the error message "target device cannot be found". when the printer is attached, windows finds the printer and installs it as a generic printer. this is the same on my other laptop and it works fine.

any ideas how i can get the newer laptop to install the port?

thanks

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  • lmqm4 Aug 23, 2008

    I need cd software

  • spencamp May 22, 2009

    i have a similar problem. the sony i have hooked up now works fine. when i unhook it and hook up the new(used) one, it installs it as a generic printer, but the laptop doesn't recognize it. what do i have to do? i don't have any software for the 2nd sony. do i need it? i started it before the laptop, but it still doesn't work.

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I have a question does the first lap top still use the usb cable? if not: 1) the cable is crappy  2) the printers ports my have malfunctioned
If it is: (common mistakes) 1) the second computer doesn't have drivers for the usb  - the first laptop may be running on an older service pack so it can bipass the cord. 2) you turned the computer on before the printer. 

Posted on Mar 12, 2009

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