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Iam using lenovo g560 laptop and the dvd drive is not working.please help me

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HI,
This is gonna be a bit complicated since were going to access your registry, but just follow all the steps and it will be much easier
>Click on START
>Type REGEDIT on the search bar on START Menu
>Expand HKEY_LOCAL_MACHINE
>Expand SYSTEM
>Expand CurrentControlSet
>Expand Control
>Expand Class
>Click {4D36E965-E325-11CE-BFC1-08002BE10318}
>Look for the Upper Filters / right click on it / click on Delete
>Look for the Lower Filters / right click on it / click on Delete
>Restart PC
>Try you CD / DVD ROM
If nothing happens, click on this link then click on RUN and follow the steps, then restart computer and try to run a disc again, if still nothing happens, theres a possibility that the problem is with the hardware side or the media player that you are you using...
Hope this will help...Your response is very much appreciated...

Posted on Jan 25, 2011

  • lordofr Apr 15, 2011

    Thank You so much... I just bought a lenovo g560 and was suffering from the same problem and microsoft fix it didn't solve it... But I did as you wrote the problem is gone :) Thanks...

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